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Customer satisfaction is extremely important to us. That's why we publish these call statistics, ensuring everyone at JT is focused on your needs.


Calls to 882882

This table shows the total number of calls received so far today.*

Number of incoming calls 716
Number of calls answered 653
% of calls answered within 40 sec 70%
Average call answer time 00:54 sec

*Stats updated hourly, Monday to Friday 9am-5pm. Last updated: 23:58, 24 July


For all Personal queries, call 882882

Faults enquiries:
Mon-Sat:      8am-9pm
Sun:              9am-6pm 

Sales enquiries:
Mon-Sat:   8:30am-5pm    

Billing enquiries:
Mon-Fri:   8:30am-5pm  


For all Business queries, call 882345
Speak to a member of our Business Solutions Team,  Mon - Fri: 8am -5pm

 

For information on upcoming Network Enhancements please click here

 


Contact us through the web:

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Are you a JT Personal, Business or Wholesale customer? 
Please select one of the options below:

  1. JT Personal Customer
  2. JT Business Customer
  3. JT Wholesale Customer


Or you can write to us at:

JT
PO Box 53
No1 The Forum
Grenville Street
St Helier
JE4 8PB

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