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JT Wholesale Broadband Faults

Broadband Wholesale Faults
Operational State is 'Enabled' on ADSL circuit checker?
Has the Router/Modem been rebooted?
Do ALL telephone sockets with equipment connected have a broadband filter connected?
Wholesale Contact Name
Wholesale Contact Email
Wholesale Contact Number
Wholesale Unique Reference Number
End user telephone number the broadband service is provided on
End User Name
Type of Fault / Action Required
Exact nature of problem / further information
Has end user agreed to engineering charges should the fault be identified within end user premises
If end-user has agreed to charges please include alternative end user contact number for engineer use