We're happy to hear from you


Customer satisfaction is extremely important to us. That's why we publish these call statistics, ensuring everyone at JT is focused on your needs.

Calls to 01534 882882

This table shows the total number of calls received so far today.*

Number of incoming calls 445
Number of calls answered 425
% of calls answered within 40 sec 78%
Average call answer time 00:38 sec

*Stats updated hourly, Monday to Friday 9am-5pm. Last updated: 02:23, 10 October

For information on upcoming Network Enhancements please click here


Residential queries


Contact us through the web via a form here


Billing team home@jtglobal.com
Faults team fault.reporting@jtglobal.com
Sales Landlines home@jtglobal.com
Sales Mobile mobile.services@jtglobal.com

By phone

Call 01534 882882

Billing open Mon - Fri 8.30-5.30pm & Sat 8.30am-5.00pm

Faults open Mon-Sat: 8am-9pm & Sun 9am-6pm 

Write to us


PO Box 53
No1 The Forum
Grenville Street
St Helier

Store Address:

P.O. Box 53,
18 Queen St
St Helier

Jersey store Opening times

Monday to Saturday (excluding Thursday) 9am to 5.30pm
Thursday 9am to 7pm
Sunday: Closed

Let us know how we are doing... 

For Complaints or Compliments please email customer.services@jtglobal.com

Business queries


Contact us through the web via a form 

JT Business Customers here
JT Wholesale Customers here


By phone 

Call 01534 882345 Mon - Fri 8am til 5pm