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Customer satisfaction is extremely important to us. That's why we publish these call statistics, ensuring everyone at JT is focused on your needs.

Calls to 01534 882882

This table shows the total number of calls received so far today.*

Number of incoming calls 37
Number of calls answered 27
% of calls answered within 40 sec 89%
Average call answer time 00:16 sec

*Stats updated hourly, Monday to Friday 9am-5pm. Last updated: 15:45, 31 August

For information on upcoming Network Enhancements please click here


For all Personal queries, call 01534 882882


Faults enquiries:

Mon-Sat:      8am-9pm

Sun:              9am-6pm 

Sales enquiries:
Mon-Sat:   8:30am-5pm    

Billing enquiries:
Mon-Fri: 8.30-5.30pm & Sat: 8:30am-5.00pm  

Contact us through the web:

  1. JT Personal Customer

  2. JTHelp Facebook page: Mon - Fri 8.30am to 5pm

  3. JTGlobalHelp Twitter page: Mon-Fri 8.30am to 5pm


For the latest News, Special Offers and Competitions, follow us on Facebook at:JTsocial

Or you can write to us at:

PO Box 53
No1 The Forum
Grenville Street
St Helier

Jersey Store Opening times:

Monday to Saturday (excluding Thursday)  9am to 5.30pm

Thursday 9am to 7pm

Sunday: Closed

Store Address:

P.O. Box 53,

18 Queen St




For all Business queries, call 01534 882345

Speak to a member of our Business Solutions Team,  Mon - Fri: 8am - 5pm
Contact us through the web:

To help us answer your question more efficiently provide us with a few details first.

  1. JT Business Customer
  2. JT Wholesale Customer