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Customer satisfaction is extremely important to us. That's why we publish these call statistics, ensuring everyone at JT is focused on your needs.

Calls to 882882

This table shows the total number of calls received so far today.*

Number of incoming calls 457
Number of calls answered 428
% of calls answered within 40 sec 81%
Average call answer time 00:28 sec

*Stats updated hourly, Monday to Friday 9am-5pm. Last updated: 05:48, 01 July

For all Personal queries, call 882882

Faults enquiries:
Mon-Sat:      8am-9pm
Sun:              9am-6pm 

Sales enquiries:
Mon-Sat:   8:30am-5pm    

Billing enquiries:
Mon-Fri: 8.30-5.30pm & Sat: 8:30am-5.00pm  

For all Business queries, call 882345
Speak to a member of our Business Solutions Team,  Mon - Fri: 8am -5pm


For information on upcoming Network Enhancements please click here


Contact us through the web:

To help us answer your question more efficiently provide us with a few details first.

Are you a JT Personal, Business or Wholesale customer? 
Please select one of the options below:

  1. JT Personal Customer
  2. JT Business Customer
  3. JT Wholesale Customer

Or you can write to us at:

PO Box 53
No1 The Forum
Grenville Street
St Helier

Jersey Store Opening times:

Monday to Saturday (excluding Thursday)  9am to 5.30pm

Thursday 9am to 7pm

Sunday: Closed

Store Address:

P.O. Box 53,

18 Queen St