Optimise your home Wi-Fi

Optimise your home Wi-Fi - Guernsey

From video conferencing, to virtual school lessons and using Netflix or online gaming to stay entertained, everyone’s connectivity needs for work and leisure are different. With that in mind, here are some tips to help you optimise your broadband experience at home. 

  1. Performance is always better when your devices are wired directly into your router, using standard ethernet cables. There are 4 LAN (Local Area Network) ports on your TP-Link router and wherever possible you should use an ethernet cable to hardwire some of your most bandwidth hungry devices, such as SMART TVs, Sky boxes, computers and gaming devices directly to your router, to get the best broadband speeds.
  2. It’s not always possible to connect all your devices directly to the router, so if you need a wireless (Wi-Fi) connection, you should ensure your router is ideally placed somewhere in the centre of your home on a table or shelf, rather than on the floor.
  3. With an average of 20 devices per household connected to the internet, the quality of your connection may be affected as each one uses your Wi-Fi bandwidth. We recommend turning devices like tablets and smartphones off when you’re not using them as they often work in the background.
  4. Whilst the TP-Link router provides a powerful Wi-Fi signal which is sufficient for the majority of homes, various factors such as the construction and size of your home could cause some rooms to have a weaker signal than others. If this is the case in your home, there are many wireless solutions that JT offers to help boost your Wi-Fi performance. Please head to the Security & Wi-Fi section of our online store for more product information and FREE delivery.
  5. To reduce your network usage, you can choose to download or stream videos and TV shows in standard rather than high definition format. If you need to download large files such as movies or large updates for online games, it’s preferable for this to be done in off-peak hours (between midnight – 8am) when less people are using the network.

Need more help and support?

We are currently experiencing extremely high call volumes with reduced teams working remotely and our wait time is much higher than usual. We ask that during this time, you contact our team online via one of the following methods:

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Don't forget the JT Hub router has built-in control features and can be configured to block internet usage at set times, per device, via the exclusive

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