Thursday 6th July – JT My Account Portal, JT My Account Mobile App, Pay-as-you-go top up service planned maintenance.
We are undertaking some essential maintenance on our JT My Account Portal, our Pay-as-you-go top ups service and JT My Account mobile app. This maintenance will involve the following:
- Between 03:00am and 06:00am Thursday morning the JT My Account portal, Pay-as-you-go top ups via our website will be unavailable.
- *#132* top-up and *#133# balance enquiry service will also be unavailable between 03:00am and 06:00am Thursday morning.
- The JT My Account mobile app will be available throughout but please be aware data will not be updated between 03:00am and 06:00am Thursday morning.
Please accept our apologies for any inconvenience caused and we have tried to schedule these works during lower usage periods in order to minimise disruption.