Service Announcements
Customer Notice
As part of our ongoing commitment to provide a high quality, reliable and secure service to our customers, regular maintenance and upgrades on the JT Network will be required. Details of scheduled routine maintenance for the coming weeks can be found below. The work has been carefully planned to take place during lower usage periods to minimise any possible disruption to our customers. We appreciate your understanding as we continue to make improvements to the network which enables us to provide a safe and secure service to you and apologise in advance for any minor loss of service this may cause.
| When will the planned work take place | At what time | Which service is being worked on | If there is an impact what wil it be | And who might it affect |
| Monday 18th Nov | Between 09.00am and 4.00pm | 2G, 3G and 4G services | During this period, we will be upgrading our mobile internet services and it is possible that within that time you may notice reduced speed, however our fixed wireless broadband will function as normal throughout. | JT Customers in Alderney |
* Any customers without a mobile phone, who are concerned about these particular short outages can contact us before 14th October on 882882 to request a loan mobile phone for use over this time.