Service Announcements

  • service-announcemnets

    Service Announcements

As part of our ongoing commitment to provide a high quality, reliable and secure service to our customers, regular maintenance and upgrades on the JT Network will be required. Details of scheduled routine maintenance for the coming weeks can be found below. The work has been carefully planned to take place during lower usage periods to minimise any possible disruption to our customers. We appreciate your understanding as we continue to make improvements to the network which enables us to provide a safe and secure service to you and apologise in advance for any minor loss of service this may cause.

Service Incidents and Disruptions

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Upcoming planned works

 

When will the planned work take place At what time Which service is being worked on If there is an impact what will it be And who might it affect
Tuesday 27th April 2021 Between 08.00am and 11am Mobile services During this work we will be upgrading
our mobile services which will mean
there is a possibility that you may
intermittently experience reduced
indoor 2G, 3G and 4G mobile coverage
during this time.

Please note: The JT fixed broadband and
landline network will work as normal
throughout.

Jersey customers in the
Holme Growne and
surrounding area, Grouville.
Thursday 29th April 2021 Between 08.00am and 11am Mobile services During this work we will be upgrading
our mobile services which will mean
there is a possibility that you may
intermittently experience reduced
indoor 2G, 3G and 4G mobile coverage
during this time.

Please note: The JT fixed broadband and
landline network will work as normal
throughout.

Jersey customers in the
Les Charriers Hotel towards
St Peters Valley and St Mary’s
Village area.

Upcoming planned works


When will the planned work take place At what time Which service is being worked on If there is an impact what will it be And who might it affect

No upcoming planned works