Service Announcements
As part of our ongoing commitment to provide a high quality, reliable and secure service to our customers, regular maintenance and upgrades on the JT Network will be required. Details of scheduled routine maintenance for the coming weeks can be found below. The work has been carefully planned to take place during lower usage periods to minimise any possible disruption to our customers. We appreciate your understanding as we continue to make improvements to the network which enables us to provide a safe and secure service to you and apologise in advance for any minor loss of service this may cause.
Upcoming planned works
| When will the planned work take place | At what time | Which service is being worked on | If there is an impact what will it be | And who might it affect |
| When will the planned work take place | At what time | Which service is being worked on | If there is an impact what will it be | And who might it affect |
| Tuesday 20th Oct | Between 00.00am & 08.00am | Mobile services | During this work we will be upgrading our mobile services which will mean there is a possibility that you may experience reduced 2G and 3G mobile coverage during this time.
Please note: The JT fixed broadband, landline network and 4G mobile services will work as normal throughout. |
Jersey customers in the north west of the island. |
| Thursday 22nd Oct | Between 00.00am & 06.00am | Mobile services | During this work we will be upgrading our mobile services which will mean there is a possibility that you may experience reduced 2G and 3G mobile coverage during this time.
Please note: The JT fixed broadband, landline network and 4G mobile services will work as normal throughout. |
Jersey customers in the north west of the island. |
| Tuesday 27th Oct | Between 00.00am & 06.00am | Mobile services | During this work we will be upgrading our mobile services which will mean there is a possibility that you may experience reduced 2G and 3G mobile coverage during this time.
Please note: The JT fixed broadband, landline network and 4G mobile services will work as normal throughout. |
JT customers in Jersey and the Bailiwick of Guernsey. |
| Thursday 29th Oct | Between 00.00am & 07.00am | Mobile services | During this work we will be upgrading our mobile services which will mean there will be no 4G mobile coverage during this time, however 2G and 3G services will operate as normal.
Please note: The JT fixed broadband, landline network and 2G/3G mobile services will work as normal throughout. |
JT customers in Jersey and the Bailiwick of Guernsey. |
| Tuesday 3rd Nov | Between 02.00am & 05.00am | Mobile services | During this work we will be upgrading our mobile services which will mean there is a possibility that you may experience reduced 4G mobile coverage during this time.
Please note: The JT fixed broadband and landline network will work as normal throughout. |
JT customers in Jersey and the Bailiwick of Guernsey. |