Our history

  • Our History

    JT have over 120 years’ experience in telecommunications
    with a rich history dating back to 1895.


  • First of all, the first telephone exchange is opened in Jersey by the National Telephone Company.


  • There is already one telephone for every 49 people in the island.


  • The Jersey exchange network is taken over by the British Post Office.


  • Exchange is bought by the States of Jersey and named the States Telephone Committee. Also, there are 14 mechanical Magneto exchanges and many miles of overhead lines servicing 1,500 customers.


  • Consequently, the first Central Battery exchange is built in Minden Place.


  • The first link with the UK telephone network is established using part of a pre First World War German transatlantic cable because it had been diverted in 1914 when it provided a telegraph link.


    • During the occupation of the Channel Islands all communications with the outside world are consequently, stopped. Hence, the German army take over many of the lines and cables but the civilian exchanges are allowed to continue to operate.


    • One local technician is permanently assigned to the German army. However, the rest of the staff are allowed to pursue their normal work maintaining the local telephone system. Therefore, a reasonable standard of service is maintained for much of this time, however, towards the end, the electricity power supply is restricted meaning that the Battery exchanges have to close.


  • During the occupation the number of connected customers falls by 2,000 due to residents leaving the islands and the occupation forces requisitioning lines.


  • The number of customers increases to almost 10,000 which results in an average of 130,000 local calls per week.


  • A process of modernisation takes place to replace the Magneto exchanges in the country areas with Central Battery Exchanges.


  • The new Trunk Exchange is opened at Minden Place, therefore providing 18 circuits to and from London, 22 circuits to and from Bristol, 8 to Guernsey and 2 to Rennes in France.


  • Jersey’s first automatic Strowger exchange comes into operation with a capacity for 9,000 lines. An extensive external development programme therefore follows and a great number of overhead lines are replaced with underground cables.


  • Subscriber Trunk Dialling (STD) is introduced, because of this almost all UK calls can now be dialled directly instead of going through the operator.


  • Automatic exchanges are commissioned at the East and North of the island. These are the Crossbar type and, above all, enable tone dialling which leads to the introduction of telephones with keypads instead of a dial.


  • West PRX (Processor Reed Exchange) exchange opened in early 1976.  Likewise, International Subscriber Dialling (ISD) is introduced enabling local customers to dial direct to over 26 countries.


  • Jersey’s first Radio Paging network is established with almost 600 pages issued in the first year of operation.


  • Many new services are introduced throughout the 80’s. Probably, the most significant being the introduction of System X Digital Exchanges island wide.  This computer controlled system was consequently developed for BT and has the advantage of allowing Jersey to be completely compatible with the UK network. Microwave links are put in place between Jersey and the UK and France so that communications links can be maintained in the unlikely event of a breakdown of the main cable.


  • The 60,000th telephone is connected.


  • Jersey Telecom’s first analogue mobile network service is introduced due to a collaboration with Cellnet UK. Most noteworthy, over 3,000 customers are using the service before JT introduce it’s own digital GSM network at the end of 1994.


  • The first fibre optic cable between Guernsey and England is finally introduced.


  • A second fibre optic cable is put in place running from Jersey to the UK.  This cable is certainly still the longest unrepeated optical cable in the world. Together both cables carry even more than 32,000 simultaneous calls.


  • Jersey Telecom announces the launch of Wave Telecom, a wholly owned subsidiary operating as a new telecoms provider in Guernsey.


    • On 1st January 2003 the Telecommunications (Jersey) Law 2002 comes into force in its entirety. Also on that date, the operational activities of the Telecommunications Board were incorporated and Jersey Telecom Limited commenced business under an entirely different regulatory regime.


  • The Jersey Competition Regulatory Authority is now even more responsible, through its licensing activities, for ensuring that both current and prospective demands for telecommunications services are provided.


  • Now, 16% of Jersey Households have Broadband and JT launch its first wireless hotspots.


  • Jersey Telecom opens a world-class data centre.


    • Freedom service improved for our customers thus reducing the SIM pack price to £39.99 and offering 25% extra free on £20 top up cards for promotional periods.


    • The JT shop in Jersey moves to 18 Queen Street on the high street and also announces a two year sponsorship of Jersey Live Music Festival.


    • JCRA require all operators to put in place Mobile Number Portability.


    • The Jersey Telecom Group announces plans for a new £7m submarine fibre optic cable that is due to connect the Channel Islands’ telecommunications infrastructure to global networks.


  • Jersey Telecoms therefore, quadruple the speed of its standard broadband service to a new standard download speed of 2Mb.


  • The Board of Jersey Telecom Group Ltd supports the proposition by the Treasury and Resources Minister, Senator Terry Le Sueur, that the Company should finally be sold. However, it was decided later in the year that the company would not be sold.


  • JT launch new online billing system and is therefore, the first operator in the Channel Islands’ to launch the new Apple iPhone.


  • JT start a new 8M/bits Broadband trial and also gains a new chairman.


    • Jersey Telecom complete acquisition of rival operator Newtel Guernsey and also announce eKit.com acquisition.


  • JT initiate first residential Gigabit broadband connection in Europe at two residential developments in Jersey.


    • Jersey Telecom introduced the CI’s fastest mobile broadband of 14.4Mb*.


    • They also introduced The Cloud Wi-Fi in the Channel Islands including access on some Connex bus routes.


  • Jersey Telecom consequently, re-brands to JT.


    • JT aquires major London based company, Worldstone.


    • Wave Telecom and JT are also combined to operate under one name JT.


  • JT launch island wide ‘Gigabit Jersey’ project.


    • JT achieves Broadband World Forum recognition for ‘Gigabit Jersey’.


    • They also acquire Jersey Voucher and thus launch JTRewards.com.


  • JT connect first school in Jersey to Gigabit Broadband.


    • JT data centres become SOC (Service Organisation Certification) certified.


    • JT’s 10,000th customer is connected to fibre.


  • Jersey’s first 4G mobile network is thus launched by JT.


    • Jersey hosts the NatWest Island Games, which is powered by JT.


    • JT reaches the milestone of 10 years sponsoring Jersey Live Music Festival.


    • JT’s 4G network is thus completed, the first in Jersey.


  • Also JT celebrates it’s millionth subscriber to their network.


    • JT was awarded the Islands’ fastest mobile and internet networks in Jersey and Guernsey, as confirmed by the Speedtest Awards from Ookla, the worlds No 1 Internet test*.


    • JT also won the Best Go-to-Market Cloud Strategy Award in the 2016 Telco Cloud Forum Awards.


    • JT expands globally beause of it’ IoT partnership with innovative firm NeoConsult.


  • JT were the first provider in the Channel Islands to achieve the coveted ‘Advanced Collaboration Architecture Specialisation’ due to recognition from global technology provider Cisco.


    • JT were once again awarded the Islands’ fastest internet networks in Jersey and Guernsey, and also the fastest mobile network in Guernsey, confirmed by the Speedtest Awards from Ookla, the worlds No 1 Internet test*.


    • In January 2017, JT announced that it had completed almost 70% of its planned connections to Jersey’s fibre-optic broadband network.


    • JT sign an agreement with the national telecoms company of Andorra to work together in areas such as the Internet of Things (IoT) and even more information security.


    • JT and Inmarsat announce the formation of a new strategic partnership, so to deliver a total connectivity solution for Internet of Things (IoT) technology.


    • JT become the official Technology Partner for SuperLeague – a world-class triathlon event being held in Jersey, certainly for the next 5 years.


    • JT won Best Telco Cloud of the Year Award for its ground-breaking Cloud Private Network Connection (CPNC) and most noteworthy, its shared-platform service.


  • JT’s position as an accredited supplier providing the highest levels of security for its Data Centre and Managed Service customers, was further strengthened by receiving ISO/IEC 27001:2013.


    • Jersey becomes the world’s first full-fibre jurisdiction, so every residential and business broadband customer is thus  directly connected to JT’s fibre network which offers unrivalled internet upload and download speeds.


    • JT wins major national award for ground-breaking full-fibre network at the Connected Britain Awards.


    • JT begin the removal of its old copper network across Jersey to pave the way for a full-fibre future.


    • JT are finalists in two categories of this year’s UK Customer Experience Awards, the biggest ‘CX’ event of its kind in the world.


  • JT works with Sony Semiconductor Solutions Corporation and Sony Europe Limited to consequently create the Island’s second ‘LPWA’ network – a Low-Power, Wide-Area Network.

*Based on Ookla speed test results Q2-Q3 2018 https://www.speedtest.net/awards/mobile/