Our people

Group Board

Meriel Lenfestey

Meriel Lenfestey

Chair

Meriel has experience driving and enabling a shift to customer centricity with forward looking companies across a wide range of business sectors. After receiving her MA from the Royal College of Art, and after spells working at Microsoft in Seattle and the BBC in London, in 1997 she founded a London based customer experience company and grew it to become the UK market leader and highly respected globally. Her work has included tactical and strategic engagements with clients embracing digital transformation across many sectors including Financial Services, Consumer Electronics & Software, Telecoms, Media, Retail, Transport, Energy and Public Sector. She chairs Gemserv (low carbon and energy) and is a Non-Executive Director for Boku (global digital payments), two FTSE 250 infrastructure funds and Aurigny Air Services in Guernsey. She holds voluntary governance roles with the Guernsey IoD and Art for Guernsey.

Joe Moynihan

Joe Moynihan

Non-Executive Director, Senior Independent Director & Chair of the Remuneration Committee

Joe Moynihan is an experienced international financial services executive with senior level commercial and public sector experience. He has held a wide range of board level positions in Jersey and international businesses during a career that has spanned over 30 years. This includes being President of the Jersey Bankers Association, Chief Officer/Director of Financial Services for the States of Jersey and consultant to a number of financial services projects in Jersey and internationally. Joe has an MBA from the CASS Business School, University of London, is a fellow of the Association of Chartered Certified Accountants and a graduate of the Irish Institute of Bankers.

Mark Lam

Mark Lam

Non-Exective Director

Mark is a businessman and technologist, with many years of board experience in telecommunications and digital technology. He is the senior independent director of Games Workshop Group PLC, a FTSE 250 manufacturer, and a non-executive director of Lowland Investment Company PLC, a closed-end fund. He was previously Chief Technology and Information Officer of Openreach, responsible for the national architecture of the UK fibre network, and occupied senior management positions at BT Group, Siemens and Carphone Warehouse. He currently holds a number of public appointments in the UK, including as Chair of the Royal Free London hospital group, one of the largest hospital chains in Europe. Mark is Singaporean and studied at Oxford University.

Angus Flett

Angus Flett

Non-Executive Director

Angus has been the CEO of Smart Data Communications Company (DCC) since 2017. He has an extensive telecoms background, including roles in product management, marketing and service operations. As a Managing Director at BT, he was instrumental in the company achieving a world number one ranking for agent technical expertise and number two for agent responsiveness. He was also responsible for BT’s ISPco division, the fifth biggest white-label Internet Service Provider in the UK, running end-to-end services for EE, Vodafone, Post Office and SSE. As Senior Vice President of Vodafone’s Global Enterprise Products, Angus developed the company’s enterprise connectivity strategy and launched its global connectivity portfolio targeting SME and corporates, achieving revenue growth of 6% above market rates. Angus has a Masters degree in Business Management from the Henley Management College at the University of Reading and is a fellow of the Chartered Institute of Marketing.

Louise Easterbrook

Louise Easterbrook

Non-Executive Director

Louise, is a senior financial professional with over 25 years’ experience in the telecoms industry, including board roles in both commercial and not for profit organisations. She has been the Chief Financial Officer of GSMA since 2014 where she is responsible for the business and financial performance of the association, which represents mobile network operators globally and hosts the world’s largest and most influential connectivity event, MWC. Louise is also the Treasurer of GSMA’s Mobile for Development Foundation Board, set up to oversee a wide range of activities where mobile technology can provide solutions to development challenges for underserved communities.

Her career has included several senior roles at Vodafone and Cable & Wireless, including Regional Financial Controller, Africa at Vodafone and Group Director, Investor Relations at Cable & Wireless. Louise is a qualified Chartered Accountant and has a Bachelor of Commerce (Honours) degree from the University of Birmingham.

Daragh McDermott

Daragh McDermott

Chief Executive Officer

Daragh joined JT from PwC Consulting’s London office where he specialised in the provision of strategic, economic and regulatory policy advice to clients in the telecommunications sector. Prior to that, Daragh spent 5 years with KPMG’s Dublin office working in its technology, media and telecommunications division.

Daragh is a Fellow of the Institute of Chartered Accountants (“FCA”), a Fellow of the Institute of Chartered Secretaries and Administrators (“FCIS”), a Fellow of the Institute of Directors (“FIoD”) and a Chartered Director (“CDir”). He holds an honours degree in Business Studies from Dublin City University, a Diploma in Company Direction from the Institute of Directors, and a Graduate Diploma in Law from the College of Law, Guildford.

Hélène Narcy

Hélène Narcy

Chief Financial Officer

Having joined JT in July 2019, Hélène was appointed as Chief Financial Officer in April 2020. A graduate of the French business school ESCP, she also holds the French accounting diploma DECF. Hélène brings more than 25 years’ experience, having held various senior finance positions across different industry types. She started her career with Gemalto (now part of Thales Group) and more recently spent ten years with UBS. Hélène has worked in different countries including the UAE, Jersey and the USA. Representing Finance in senior management committees, she led a number of finance transformation projects with a positive impact to the business.

Executive Committee

Daragh McDermott

Daragh McDermott

Chief Executive Officer

Daragh joined JT from PwC Consulting’s London office where he specialised in the provision of strategic, economic and regulatory policy advice to clients in the telecommunications sector. Prior to that, Daragh spent 5 years with KPMG’s Dublin office working in its technology, media and telecommunications division.

Daragh is a Fellow of the Institute of Chartered Accountants (“FCA”), a Fellow of the Institute of Chartered Secretaries and Administrators (“FCIS”), a Fellow of the Institute of Directors (“FIoD”) and a Chartered Director (“CDir”). He holds an honours degree in Business Studies from Dublin City University, a Diploma in Company Direction from the Institute of Directors, and a Graduate Diploma in Law from the College of Law, Guildford.

Hélène Narcy

Hélène Narcy

Chief Financial Officer

Having joined JT in July 2019, Hélène was recently appointed Finance Director and a member of the Executive Committee. A graduate of the French business school ESCP, she also holds the French accounting diploma DECF. Hélène brings more than 25 years’ experience, having held various senior Finance positions across different industry types. She started her career with Gemalto (now part of Thales Group) and more recently spent ten years with UBS. Hélène has worked in different countries including the UAE, Jersey and the USA. Representing Finance in senior management committees, she led a number of Finance transformation projects with positive impact to the business.

John Thompson

John Thompson

Chief Technical Officer

John has over 35 years experience in the telecom sector, having been Chief Technical Officer at mobile and fixed operators in Japan, India, Indonesia and UK. Most recently he has worked as advisor to Management Consultants Bain and Company with Telco Clients in Southeast Asia prior to which he was advisor to CEO of Mobile Operator XL Axiata and CTIO of Fixed & Mobile Operator, Indosat Ooredoo in Indonesia. He brings extensive experience of building, upgrading and managing mobile and fixed networks for some of the world’s largest operators and for over 15 years worked for the Vodafone Group where he was responsible for designing and running networks in over 15 countries across Europe.

Katie Corbett

Katie Corbett

Chief Commercial Officer

Katie has over 25 years’ experience in the telecommunications industry, predominantly working for large service providers such as the MCI group and UUNET, in leadership roles which have taken her across the world.

Her career at JT began in 2010 in the Corporate Sales Team – she is now the Chief Commercial Officer of the business, managing the commercial activities for all client engagement both within the Channel Islands and Internationally.

Katie focuses on operational and commercial excellence, which often means leading major transformation programs to ensure the business is delivering effectively and efficiently, both on its own strategic goals, and more importantly, on behalf of JT’s customers.

She is currently studying for her Chartered Director qualification with the IOD.

Tom Noel

Tom Noel

Chief Product Officer

Educated at De La Salle College, Tom later obtained a Bachelor of Science (BSc) degree from Bristol University before qualifying as a Chartered Management Accountant. In 2019, Tom qualified as a Chartered Director with the IOD and in 2020 completed the Advanced Finance Programme at Wharton University, Philadelphia.

Tom spent his early career working in the UK and Ireland for BAE Systems and Merrill Lynch respectively. He returned to Jersey in 2011 working for CPA Global as their European Financial Controller, before joining JT in 2015 working in the Finance Division. Tom ran JT’s successful and rapidly growing International Division including IOT, Fraud Protection Services (FPS) and Messaging from 2015 until spring 2020 when he took on his role of Director of Corporate Affairs and Sustainability, before becoming Chief Product Officer.

In 2019, Tom took on a voluntary NED role with the Office of the Children’s Commissioner for Jersey supporting the Audit and Risk Panel and in 2022 became a NED for Sunworks.

Sara McCarthy

Sara McCarthy

Chief Operations Officer

Sara has over 20 years’ experience in the telecommunications industry. Her career at JT began in the Customer Accounts Team where she eventually became Head of Billing, before moving to the operations and network side of the business. As Chief Operations Officer Sara is responsible for the day-to-day administrative and operational functions of the business across the Channel Islands, as well as JT’s international customer and network operations. 

Sara has a transformational leadership style with the ability to manage both technical and non-technical teams. With a focus and passion for operational excellence, Customer Experience, and process efficiency she is always seeking opportunities to develop strategies to improve operational practices and introduce improvement into business operations. 

She is currently studying for her Chartered Director qualification with the IOD.