Payment and top-up

Set up a Direct Debit

Download and complete the Direct Debit form for Jersey customers.

or

Download and complete the Direct Debit form for Guernsey customers.

Please email the completed form to billingandtariffs@jtglobal.com

Make a payment

Please visit the JT My Account Portal or open the JT My Account App

Top-up

Click here to top-up your JT PAYG account.

Top-up App

  1. Search for ‘JT My Top Up’ in the Apple App Store or the Android Play Store and download the app to your device.
  2. Enter your JT Pay As You Go mobile number.
  3. Wait for your confirmation text message and use this as your login.

Videos

How to pay a bill in the JT Customer Self-Serve account

Learn how you can pay your bill fast and easy via your Self-Serve account on secure.jtglobal.com