Payment and top-up

Important message about your top-up service

From the 1 September 2023, Pay As You Go top-up vouchers will no longer be available for purchase from local shops around the island. 

You will still be able to top-up your phone using the ‘JT My Top Up’ app or top-up portal and in addition, you will now be able to top up using your debit or credit card by dialling ‘235’ on your device for free. More information on each of the top-up channels available can be found below.

*Please note any vouchers purchased prior to 1 September will still be valid for 3 months from the date of purchase.

Topping up your Pay As You Go mobile

JT My Top Up App

To top-up via the My Account App, search for ‘JT My Top Up’ in the Apple App Store or the Android Play Store and download the app to your device.​

  1. Enter your JT Pay As You Go mobile number.​
  2. Wait for your confirmation text message and use this as your login.​
  3. Login and follow the easy instructions to top up. ​​

    4.  ​

*Please be aware that you will need a data or Wi-Fi connection when using the app.

JT My Top Up online portal

To top-up via the My Account online portal please click here.

*Please be aware that you will need a data or Wi-Fi connection when using the online portal. ​

Top up using your debit or credit card

To top up using your debit or credit card;​

  • Check your debit or credit card is accepted – click here to see a list of accepted cards (add list from encoded) .
  • Have your debit or credit card ready and dial 235 on your device.
  • Follow the instructions given including the amount you wish to top up by, followed by your card details and confirmation. 

Videos

How to Top Up your JT Pay As You Go mobile

FAQ's

Have more questions?

Please read through our FAQ’s or contact a member of our friendly team today.