‘JT Voice’ is our new online insight panel designed as a place where you can share your views on the products, services and customer experience we provide – because we’re better with you.
Our aim is to enable you to more easily share your views, experiences and ideas with us on everything from how you use technology, to our products and services, and how you feel about our community.
Whether you’re a JT customer or not we want to hear from you, listen to your views and use your input to help us directly improve and shape what we deliver to you.
We promise we won’t bombard you with emails, we’ll only get in touch when we genuinely need your help and views and importantly when we’ve used your feedback to improve something, we’ll make sure we share that back with you.
Why should I join JT Voice?
JT Voice is purely for communication between you and us – creating a 2-way relationship where we listen, value, act and feedback to you about the difference that your opinions have made for us.
There is no payment or equivalent cash reward for being a member or taking part in JT Voice activities, nor will we market to you based on your feedback.
However as a JT Voice member and to show the value that we place on your participation, from time to time we will send you exclusive offers we think you may be interested in, we’ll invite you to JT events and you’ll also have the chance to enter prize draws.
We hope to hear from you soon.
Tamara and the JT Customer Experience Team.