Service Announcements
| When will the planned work take place | At what time | Which service is being worked on | If there is an impact what will it be | And who might it affect |
| Saturday 18th September 2021 | Between 08.00hrs and 17.00hrs | Mobile services | During this routine maintenance there is a possibility that you may experience a reduced coverage in your 2G, 3G and 4G service within the timeframe provided.Please note: The JT fixed broadband and landline network will work as normal throughout. | JT JERSEY customers in Sandybrook and Beaumont area. |
| Sunday 19th September 2021 | Between 08.00hrs and 17.00hrs | Mobile services | During this routine maintenance there is a possibility that you may experience a reduced coverage in your 2G, 3G and 4G service within the timeframe provided.Please note: The JT fixed broadband and landline network will work as normal throughout. | JT JERSEY customers in Sandybrook and Beaumont area. |
| Monday 20th September 2021 | Between 23.00hrs on Monday 20th and 05.00hrs on Tuesday 21st September | Broadband services | During this routine maintenance there is a possibility that you may experience a very brief drop in your Broadband service within the timeframe provided.If you do appear to have difficulties with your connection please try rebooting your router in the first instance to restore service JT Help BroadbandPlease note: The JT Landline and mobile network will continue to work as normal throughout. | JT JERSEY Broadband customers in and around the St Brelade, St Peter, St Ouen, St Mary, St Lawrence, St John and St.Helier areas. |
| Thursday 23rd September 2021 | Between 23.00hrs on Wednesday 23rd and 05.00hrs on Thursday 24th September | Broadband services | During this routine maintenance there is a possibility that you may experience a very brief drop in your Broadband service within the timeframe provided.If you do appear to have difficulties with your connection please try rebooting your router in the first instance to restore service JT Help BroadbandPlease note: The JT Landline and mobile network will continue to work as normal throughout. | JT JERSEY Broadband customers in and around the Trinity, St Saviour, St Martin, Grouville, St Clement and St Helier areas. |
| Thursday 23rd September 2021 | Between 07.30hrs and 18.00hrs | Mobile services | During this routine maintenance there is a possibility that you may experience a reduced coverage in your 2G, 3G and 4G service within the timeframe provided. Please note: The JT fixed broadband and landline network will work as normal throughout. | JT JERSEY customers in the area surrounding Jersey Squash Club in ST Clements |
JT’s Network Transformation Reaches St Helier
JT’s island-wide Network Transformation is now entering its most exciting phase — bringing 5G connectivity to the heart of Jersey. After a year of upgrades across the island, we’re now working in Area 7: St Helier and the Marina
This work is part of JT’s commitment to delivering a faster, more reliable, and future-ready network for everyone — whether you’re streaming, working, or staying in touch.
To continue this progress, we’ll be carrying out scheduled work in the areas listed below. You may notice slightly reduced indoor coverage during these times, but it’s all part of enhancing your experience with JT’s new 5G network.
Who’s affected:
JT mobile customers in the listed areas during the specified times.
We’re proud to be investing in Jersey’s digital future — and grateful for your support as we bring the benefits of our new network to more people every day.
Planned works
None.
Planned works
| When will the planned work take place | At what time | Which service is being worked on | If there is an impact what will it be | And who might it affect | Area of Impact |
|---|---|---|---|---|---|
| 16th of December | 02:00PM - 04:00PM | JT Mobile | Reduction of outdoor and indoor 2G/3G/4G data coverage and voice services | St Lawrence | Area around Mont Issac Le Mont Sorsoleil, St Lawrence |
| 20th of December to 22nd December | All Day | JT Mobile | Road closure for essential infrastructure upgrade | Members of the public travelling through St Peters | Mont Fallu |