Charges

For anything not covered by your plan – like additional calls, texts, or data – you’ll find a full breakdown of charges below.

With the My JT app, you can easily check what’s included in your plan, view your remaining balance, and track your usage in real time.

Charges are for activity whilst you’re in the Channel Islands. For roaming charges and information here.

Please note: From 30th April 2026, the price of our out-of-bundle call, text and data charges are changing.
Click here for more information.

Jersey call charges

Local & National

Call Charges
Destination Daytime Evening Weekend
Local landlines* 2p 2p 2p
CI mobiles 12p 12p 12p
Other CI landlines* 3.5p 3.5p 3.5p
National landlines* 4.5p 4.5p 4.5p
National mobiles 37p 23p 20p

* No connection charge. Minimum call charge of 7p applies.
Call charges are per minute unless otherwise stated and exclude GST which is added at the time of billing.

National & International Charge Periods
Daytime, Evening & Weekend
Daytime (D) Mon to Fri, 8am to 6pm
Evening (E) Mon to Fri, after 6pm and before 8am
Weekend (W) All day Saturday & Sunday

International

DestinationCoreline charges (per minute)
Afghanistan£0.45
Afghanistan - Mobile£0.45
Albania£0.45
Albania - Mobile£0.45
Algeria£0.45
Algeria - Mobile£0.45
Andorra£0.45
Andorra - Mobile£0.45
Angola£0.45
Angola - Mobile£0.45
Anguilla£0.45
Antigua£0.45
Antilles£0.45
Antilles - Mobile£0.45
Argentina£0.45
Argentina - Mobile£0.45
Armenia£0.45
Armenia - Mobile£0.45
Ascension Island£0.45
Australia£0.45
Australia - Mobile£0.45
Austria£0.45
Austria - Mobile£0.45
Azerbaijan£0.45
Azerbaijan - Mobile£0.45
Bahamas£0.45
Bahamas - Mobile£0.45
Bahrain£0.45
Bahrain - Mobile£0.45
Bangladesh£0.45
Bangladesh - Mobile£0.45
Barbados£0.45
Barbados - Mobile£0.45
Belarus£0.45
Belgium£0.45
Belgium - Mobile£0.45
Belize£0.45
Benin£0.45
Bolivia£0.45
Bolivia - Mobile£0.45
Bosnia Herzegovina£0.45
Bosnia Herzegovina - Mobile£0.45
Botswana£0.45
Botswana - Mobile£0.45
Brazil£0.45
Brazil - Mobile£0.45
British Virgin Islands£0.45
British Virgin Islands - Mobiles£0.45
Brunei£0.45
Brunei - Mobile£0.45
Bulgaria£0.45
Bulgaria - Mobile£0.45
Burkina Faso£0.45
Burkina Faso - Mobile£0.45
Burundi - Mobile£0.45
Cambodia£0.45
Cambodia - Mobile£0.45
Cameroon£0.45
Cameroon - Mobile£0.45
Canada£0.45
Canada - Mobile£0.45
Cape Verde£0.45
Cape Verde - Mobile£0.45
Cayman Islands£0.45
Chile£0.45
Chile - Mobile£0.45
China£0.45
China - Mobile£0.45
Colombia£0.45
Colombia - Mobile£0.45
Congo£0.45
Congo - Mobile£0.45
Cook Islands£0.45
Costa Rica£0.45
Costa Rica - Mobile£0.45
Croatia£0.45
Croatia - Mobile£0.45
Cuba£0.45
Cuba - Mobile£0.45
Cyprus£0.45
Cyprus - Mobile£0.45
Czech Republic£0.45
Czech Republic - Mobile£0.45
Denmark£0.45
Denmark - Mobile£0.45
Diego Garcia£0.45
Dominica£0.45
Dominican Republic£0.45
Ecuador£0.45
Ecuador - Mobile£0.45
Egypt£0.45
Egypt - Mobile£0.45
El Salvador£0.45
El Salvador - Mobile£0.45
Equatorial Guinea£0.45
Estonia£0.45
Estonia - Mobile£0.45
Falkland Islands£0.45
Falkland Islands - Mobile£0.45
Faroe Islands£0.45
Faroe Islands - Mobile£0.45
Fiji£0.45
Fiji - Mobile£0.45
Finland£0.45
Finland - Mobile£0.45
France£0.45
France - Mobile£0.45
French Guiana£0.45
French Polynesia£0.45
Gabon£0.45
Gambia£0.45
Gambia - Mobile£0.45
Georgia£0.45
Georgia - Mobile£0.45
Germany£0.45
Germany - Mobile£0.45
Ghana£0.45
Ghana - Mobile£0.45
Gibraltar£0.45
Gibraltar - Mobile£0.45
Greece£0.45
Greece - Mobile£0.45
Greenland£0.45
Greenland - Mobile£0.45
Grenada£0.45
Guadeloupe£0.45
Guatemala£0.45
Guatemala - Mobile£0.45
Guinea Bissau - Mobile£0.45
Guyana£0.45
Guyana - Mobile£0.45
Haiti£0.45
Hong Kong£0.45
Hong Kong - Mobile£0.45
Hungary£0.45
Hungary - Mobile£0.45
Iceland£0.45
Iceland - Mobile£0.45
India£0.45
India - Mobile£0.45
Indonesia£0.45
Indonesia - Mobile£0.45
Iran£0.45
Iran - Mobile£0.45
Iraq£0.45
Iraq - Mobile£0.45
Ireland£0.45
Ireland - Mobile£0.45
Israel£0.45
Israel - Mobile£0.45
Italy£0.45
Italy - Mobile£0.45
Ivory Coast£0.45
Ivory Coast - Mobile£0.45
Jamaica£0.45
Jamaica - Mobile£0.45
Japan£0.45
Japan - Mobile£0.45
Jordan£0.45
Jordan - Mobile£0.45
Kazakhstan£0.45
Kazakhstan - Mobile£0.45
Kenya£0.45
Kenya - Mobile£0.45
Kuwait£0.45
Kuwait - Mobile£0.45
Laos - Mobile£0.45
Latvia£0.45
Latvia - Mobile£0.45
Lebanon£0.45
Lebanon - Mobile£0.45
Lesotho£0.45
Lesotho - Mobile£0.45
Liberia£0.45
Libya£0.45
Libya - Mobile£0.45
Liechtenstein£0.45
Liechtenstein - Mobile£0.45
Lithuania£0.45
Lithuania - Mobile£0.45
Luxembourg£0.45
Luxembourg - Mobile£0.45
Macau£0.45
Macau - Mobile£0.45
Macedonia£0.45
Macedonia - Mobile£0.45
Madagascar - Mobile£0.45
Malawi£0.45
Malawi - Mobile£0.45
Malaysia£0.45
Malaysia - Mobile£0.45
Maldives£0.45
Mali - Mobile£0.45
Malta£0.45
Malta - Mobile£0.45
Martinique£0.45
Martinique - Mobile£0.45
Mauritania£0.45
Mauritius£0.45
Mauritius - Mobile£0.45
Mexico£0.45
Mexico - Mobile£0.45
Monaco£0.45
Monaco - Mobile£0.45
Mongolia - Mobile£0.45
Morocco£0.45
Morocco - Mobile£0.45
Mozambique£0.45
Mozambique - Mobile£0.45
Myanmar£0.45
Namibia£0.45
Namibia - Mobile£0.45
Nepal£0.45
Nepal - Mobile£0.45
Netherlands£0.45
Netherlands - Mobile£0.45
New Caledonia£0.45
New Zealand£0.45
New Zealand - Mobile£0.45
Nicaragua£0.45
Niger - Mobile£0.45
Nigeria£0.45
Nigeria - Mobile£0.45
Norway£0.45
Norway - Mobile£0.45
Oman£0.45
Oman - Mobile£0.45
Pakistan£0.45
Pakistan - Mobile£0.45
Panama£0.45
Papua New Guinea£0.45
Papua New Guinea - Mobile£0.45
Paraguay£0.45
Peru£0.45
Peru - Mobile£0.45
Philippines£0.45
Philippines - Mobile£0.45
Poland£0.45
Poland - Mobile£0.45
Portugal£0.45
Portugal - Mobile£0.45
Puerto Rico£0.45
Puerto Rico - Mobile£0.45
Qatar£0.45
Qatar - Mobile£0.45
Reunion£0.45
Romania£0.45
Romania - Mobile£0.45
Russia£0.45
Russia - Mobile£0.45
Rwanda£0.45
Rwanda - Mobile£0.45
Samoa West£0.45
Samoa West - Mobile£0.45
San Marino£0.45
Saudi Arabia£0.45
Saudi Arabia - Mobile£0.45
Senegal£0.45
Serbia£0.45
Serbia - Mobile£0.45
Seychelles£0.45
Seychelles - Mobile£0.45
Sierra Leone£0.45
Sierra Leone - Mobile£0.45
Singapore£0.45
Singapore - Mobile£0.45
Slovak Republic£0.45
Slovak Republic - Mobile£0.45
Slovenia£0.45
Slovenia - Mobile£0.45
Solomon Islands£0.45
Somalia£0.45
South Africa£0.45
South Africa - Mobile£0.45
South Korea£0.45
South Korea - Mobile£0.45
Spain£0.45
Spain - Mobile£0.45
Sri Lanka£0.45
Sri Lanka - Mobile£0.45
St Helena£0.45
St Kitts & Nevis£0.45
St Lucia£0.45
St Vincent & Bequia£0.45
Sudan£0.45
Swaziland - Mobile£0.45
Sweden£0.45
Sweden - Mobile£0.45
Switzerland£0.45
Switzerland - Mobile£0.45
Taiwan£0.45
Taiwan - Mobile£0.45
Tajikistan - Mobile£0.45
Tanzania£0.45
Tanzania - Mobile£0.45
Thailand£0.45
Thailand - Mobile£0.45
Togo - Mobile£0.45
Trinidad & Tobago£0.45
Trinidad & Tobago - Mobile£0.45
Tunisia£0.45
Tunisia - Mobile£0.45
Turkey£0.45
Turkey - Mobile£0.45
Turks & Caicos£0.45
UAE£0.45
UAE - Mobile£0.45
Uganda - Mobile£0.45
Ukraine£0.45
Ukraine - Mobile£0.45
Uruguay£0.45
US Virgin Islands£0.45
USA£0.45
USA - Mobile£0.45
Venezuela£0.45
Venezuela - Mobile£0.45
Vietnam£0.45
Vietnam - Mobile£0.45
Zambia£0.45
Zambia - Mobile£0.45
Zimbabwe£0.45
Zimbabwe - Mobile£0.45

Non-geographic, Premium Rate & Directory Enquiries

International Premium Rate charges.

Voice CallRate
Voice Call: Australia ‐ Premium Rate & Non‐Geographic numbers£2.02
Voice Call: Austria ‐ Premium Rate & Non‐Geographic numbers£0.66
Voice Call: Belgium ‐ Premium Rate & Non‐Geographic numbers£0.63
Voice Call: Canada ‐ Premium Rate & Non‐Geographic numbers£0.58
Voice Call: Chile ‐ Premium Rate & Non‐Geographic numbers£0.94
Voice Call: Czech Republic ‐ Premium Rate & Non‐Geographic numbers£0.94
Voice Call: Estonia ‐ Premium Rate & Non‐Geographic numbers£0.95
Voice Call: France ‐ Premium Rate & Non‐Geographic numbers£0.75
Voice Call: Germany ‐ Premium Rate & Non‐Geographic numbers£2.33
Voice Call: Greece ‐ Premium Rate & Non‐Geographic numbers£0.63
Voice Call: Haiti ‐ Premium Rate & Non‐Geographic numbers£0.73
Voice Call: Intl Aazor£2.02
Voice Call: Intl Ellip£2.02
Voice Call: Intl SIPME£2.02
Voice Call: Intl United Nations OCH£0.62
Voice Call: Intl UPT Vision NG£0.88
Voice Call: Intl Voxbon£2.47
Voice Call: Ireland ‐ Premium Rate & Non‐Geographic numbers£0.57
Voice Call: Latvia ‐ Premium Rate & Non‐Geographic numbers£0.87
Voice Call: Liechtenstein ‐ Premium Rate & Non‐Geographic numbers£0.91
Voice Call: Lithuania ‐ Premium Rate & Non‐Geographic numbers£0.73
Voice Call: Moldova ‐ Premium Rate & Non‐Geographic numbers£0.70
Voice Call: Netherlands ‐ Premium Rate & Non‐Geographic numbers£3.57
Voice Call: Norway ‐ Premium Rate & Non‐Geographic numbers£0.61
Voice Call: Portugal ‐ Premium Rate & Non‐Geographic numbers£2.51
Voice Call: San Marino ‐ Premium Rate & Non‐Geographic numbers£1.33
Voice Call: Spain ‐ Premium Rate & Non‐Geographic numbers£0.68
Voice Call: Sweden‐Telenor Sverige (M2M)£2.02
Voice Call: USA ‐ Premium Rate & Non‐Geographic numbers£0.80
Voice Call: Malta‐Vodafone Malta (M2M)£0.61
Voice Call: Intl Telecom SAM£3.16
Voice Call: Intl Seanet£4.00

These numbers are made up of two charges:

  • A network access charge: JT charge 40p per minute from Fixed Lines & Mobiles.
  • A service charge: This is the rest of the call charge. The organisation you are calling sets this charge and we would recommend you contact them for the latest call charges.

Please note charges can range from a few pence to several pounds per minute. Further information and a number checker can be found here.

Call charges are per minute unless otherwise stated and exclude GST which is added at the time of billing.

Guernsey call charges

Local & National

Call Charges
Destination Daytime Evening Weekend
CI landlines 0.23p 0.23p 0.23p
CI mobiles 12p 12p 12p
Other CI landlines 3.5p 3.5p 3.5p
National landlines 4.5p 4.5p 4.5p
National mobiles 26p 16p 14p

Call charges are per minute unless otherwise stated. Minimum call charge is 7p.

National & International Charge Periods
Daytime, Evening & Weekend
Daytime (D) Mon to Fri, 8am to 6pm
Evening (E) Mon to Fri, after 6pm and before 8am
Weekend (W) All day Saturday & Sunday

International

DestinationCoreline charges (per minute)
Afghanistan£0.45
Afghanistan - Mobile£0.45
Albania£0.45
Albania - Mobile£0.45
Algeria£0.45
Algeria - Mobile£0.45
Andorra£0.45
Andorra - Mobile£0.45
Angola£0.45
Angola - Mobile£0.45
Anguilla£0.45
Antigua£0.45
Antilles£0.45
Antilles - Mobile£0.45
Argentina£0.45
Argentina - Mobile£0.45
Armenia£0.45
Armenia - Mobile£0.45
Ascension Island£0.45
Australia£0.45
Australia - Mobile£0.45
Austria£0.45
Austria - Mobile£0.45
Azerbaijan£0.45
Azerbaijan - Mobile£0.45
Bahamas£0.45
Bahamas - Mobile£0.45
Bahrain£0.45
Bahrain - Mobile£0.45
Bangladesh£0.45
Bangladesh - Mobile£0.45
Barbados£0.45
Barbados - Mobile£0.45
Belarus£0.45
Belgium£0.45
Belgium - Mobile£0.45
Belize£0.45
Benin£0.45
Bolivia£0.45
Bolivia - Mobile£0.45
Bosnia Herzegovina£0.45
Bosnia Herzegovina - Mobile£0.45
Botswana£0.45
Botswana - Mobile£0.45
Brazil£0.45
Brazil - Mobile£0.45
British Virgin Islands£0.45
British Virgin Islands - Mobiles£0.45
Brunei£0.45
Brunei - Mobile£0.45
Bulgaria£0.45
Bulgaria - Mobile£0.45
Burkina Faso£0.45
Burkina Faso - Mobile£0.45
Burundi - Mobile£0.45
Cambodia£0.45
Cambodia - Mobile£0.45
Cameroon£0.45
Cameroon - Mobile£0.45
Canada£0.45
Canada - Mobile£0.45
Cape Verde£0.45
Cape Verde - Mobile£0.45
Cayman Islands£0.45
Chile£0.45
Chile - Mobile£0.45
China£0.45
China - Mobile£0.45
Colombia£0.45
Colombia - Mobile£0.45
Congo£0.45
Congo - Mobile£0.45
Cook Islands£0.45
Costa Rica£0.45
Costa Rica - Mobile£0.45
Croatia£0.45
Croatia - Mobile£0.45
Cuba£0.45
Cuba - Mobile£0.45
Cyprus£0.45
Cyprus - Mobile£0.45
Czech Republic£0.45
Czech Republic - Mobile£0.45
Denmark£0.45
Denmark - Mobile£0.45
Diego Garcia£0.45
Dominica£0.45
Dominican Republic£0.45
Ecuador£0.45
Ecuador - Mobile£0.45
Egypt£0.45
Egypt - Mobile£0.45
El Salvador£0.45
El Salvador - Mobile£0.45
Equatorial Guinea£0.45
Estonia£0.45
Estonia - Mobile£0.45
Falkland Islands£0.45
Falkland Islands - Mobile£0.45
Faroe Islands£0.45
Faroe Islands - Mobile£0.45
Fiji£0.45
Fiji - Mobile£0.45
Finland£0.45
Finland - Mobile£0.45
France£0.45
France - Mobile£0.45
French Guiana£0.45
French Polynesia£0.45
Gabon£0.45
Gambia£0.45
Gambia - Mobile£0.45
Georgia£0.45
Georgia - Mobile£0.45
Germany£0.45
Germany - Mobile£0.45
Ghana£0.45
Ghana - Mobile£0.45
Gibraltar£0.45
Gibraltar - Mobile£0.45
Greece£0.45
Greece - Mobile£0.45
Greenland£0.45
Greenland - Mobile£0.45
Grenada£0.45
Guadeloupe£0.45
Guatemala£0.45
Guatemala - Mobile£0.45
Guinea Bissau - Mobile£0.45
Guyana£0.45
Guyana - Mobile£0.45
Haiti£0.45
Hong Kong£0.45
Hong Kong - Mobile£0.45
Hungary£0.45
Hungary - Mobile£0.45
Iceland£0.45
Iceland - Mobile£0.45
India£0.45
India - Mobile£0.45
Indonesia£0.45
Indonesia - Mobile£0.45
Iran£0.45
Iran - Mobile£0.45
Iraq£0.45
Iraq - Mobile£0.45
Ireland£0.45
Ireland - Mobile£0.45
Israel£0.45
Israel - Mobile£0.45
Italy£0.45
Italy - Mobile£0.45
Ivory Coast£0.45
Ivory Coast - Mobile£0.45
Jamaica£0.45
Jamaica - Mobile£0.45
Japan£0.45
Japan - Mobile£0.45
Jordan£0.45
Jordan - Mobile£0.45
Kazakhstan£0.45
Kazakhstan - Mobile£0.45
Kenya£0.45
Kenya - Mobile£0.45
Kuwait£0.45
Kuwait - Mobile£0.45
Laos - Mobile£0.45
Latvia£0.45
Latvia - Mobile£0.45
Lebanon£0.45
Lebanon - Mobile£0.45
Lesotho£0.45
Lesotho - Mobile£0.45
Liberia£0.45
Libya£0.45
Libya - Mobile£0.45
Liechtenstein£0.45
Liechtenstein - Mobile£0.45
Lithuania£0.45
Lithuania - Mobile£0.45
Luxembourg£0.45
Luxembourg - Mobile£0.45
Macau£0.45
Macau - Mobile£0.45
Macedonia£0.45
Macedonia - Mobile£0.45
Madagascar - Mobile£0.45
Malawi£0.45
Malawi - Mobile£0.45
Malaysia£0.45
Malaysia - Mobile£0.45
Maldives£0.45
Mali - Mobile£0.45
Malta£0.45
Malta - Mobile£0.45
Martinique£0.45
Martinique - Mobile£0.45
Mauritania£0.45
Mauritius£0.45
Mauritius - Mobile£0.45
Mexico£0.45
Mexico - Mobile£0.45
Monaco£0.45
Monaco - Mobile£0.45
Mongolia - Mobile£0.45
Morocco£0.45
Morocco - Mobile£0.45
Mozambique£0.45
Mozambique - Mobile£0.45
Myanmar£0.45
Namibia£0.45
Namibia - Mobile£0.45
Nepal£0.45
Nepal - Mobile£0.45
Netherlands£0.45
Netherlands - Mobile£0.45
New Caledonia£0.45
New Zealand£0.45
New Zealand - Mobile£0.45
Nicaragua£0.45
Niger - Mobile£0.45
Nigeria£0.45
Nigeria - Mobile£0.45
Norway£0.45
Norway - Mobile£0.45
Oman£0.45
Oman - Mobile£0.45
Pakistan£0.45
Pakistan - Mobile£0.45
Panama£0.45
Papua New Guinea£0.45
Papua New Guinea - Mobile£0.45
Paraguay£0.45
Peru£0.45
Peru - Mobile£0.45
Philippines£0.45
Philippines - Mobile£0.45
Poland£0.45
Poland - Mobile£0.45
Portugal£0.45
Portugal - Mobile£0.45
Puerto Rico£0.45
Puerto Rico - Mobile£0.45
Qatar£0.45
Qatar - Mobile£0.45
Reunion£0.45
Romania£0.45
Romania - Mobile£0.45
Russia£0.45
Russia - Mobile£0.45
Rwanda£0.45
Rwanda - Mobile£0.45
Samoa West£0.45
Samoa West - Mobile£0.45
San Marino£0.45
Saudi Arabia£0.45
Saudi Arabia - Mobile£0.45
Senegal£0.45
Serbia£0.45
Serbia - Mobile£0.45
Seychelles£0.45
Seychelles - Mobile£0.45
Sierra Leone£0.45
Sierra Leone - Mobile£0.45
Singapore£0.45
Singapore - Mobile£0.45
Slovak Republic£0.45
Slovak Republic - Mobile£0.45
Slovenia£0.45
Slovenia - Mobile£0.45
Solomon Islands£0.45
Somalia£0.45
South Africa£0.45
South Africa - Mobile£0.45
South Korea£0.45
South Korea - Mobile£0.45
Spain£0.45
Spain - Mobile£0.45
Sri Lanka£0.45
Sri Lanka - Mobile£0.45
St Helena£0.45
St Kitts & Nevis£0.45
St Lucia£0.45
St Vincent & Bequia£0.45
Sudan£0.45
Swaziland - Mobile£0.45
Sweden£0.45
Sweden - Mobile£0.45
Switzerland£0.45
Switzerland - Mobile£0.45
Taiwan£0.45
Taiwan - Mobile£0.45
Tajikistan - Mobile£0.45
Tanzania£0.45
Tanzania - Mobile£0.45
Thailand£0.45
Thailand - Mobile£0.45
Togo - Mobile£0.45
Trinidad & Tobago£0.45
Trinidad & Tobago - Mobile£0.45
Tunisia£0.45
Tunisia - Mobile£0.45
Turkey£0.45
Turkey - Mobile£0.45
Turks & Caicos£0.45
UAE£0.45
UAE - Mobile£0.45
Uganda - Mobile£0.45
Ukraine£0.45
Ukraine - Mobile£0.45
Uruguay£0.45
US Virgin Islands£0.45
USA£0.45
USA - Mobile£0.45
Venezuela£0.45
Venezuela - Mobile£0.45
Vietnam£0.45
Vietnam - Mobile£0.45
Zambia£0.45
Zambia - Mobile£0.45
Zimbabwe£0.45
Zimbabwe - Mobile£0.45

Non-geographic, Premium Rate & Directory Enquiries

International Premium Rate charges – effective 5th April 2019.

Voice CallRate
Voice Call: Australia ‐ Premium Rate & Non‐Geographic numbers£2.02
Voice Call: Austria ‐ Premium Rate & Non‐Geographic numbers£0.66
Voice Call: Belgium ‐ Premium Rate & Non‐Geographic numbers£0.63
Voice Call: Canada ‐ Premium Rate & Non‐Geographic numbers£0.58
Voice Call: Chile ‐ Premium Rate & Non‐Geographic numbers£0.94
Voice Call: Czech Republic ‐ Premium Rate & Non‐Geographic numbers£0.94
Voice Call: Estonia ‐ Premium Rate & Non‐Geographic numbers£0.95
Voice Call: France ‐ Premium Rate & Non‐Geographic numbers£0.75
Voice Call: Germany ‐ Premium Rate & Non‐Geographic numbers£2.33
Voice Call: Greece ‐ Premium Rate & Non‐Geographic numbers£0.63
Voice Call: Haiti ‐ Premium Rate & Non‐Geographic numbers£0.73
Voice Call: Intl Aazor£2.02
Voice Call: Intl Ellip£2.02
Voice Call: Intl SIPME£2.02
Voice Call: Intl United Nations OCH£0.62
Voice Call: Intl UPT Vision NG£0.88
Voice Call: Intl Voxbon£2.47
Voice Call: Ireland ‐ Premium Rate & Non‐Geographic numbers£0.57
Voice Call: Latvia ‐ Premium Rate & Non‐Geographic numbers£0.87
Voice Call: Liechtenstein ‐ Premium Rate & Non‐Geographic numbers£0.91
Voice Call: Lithuania ‐ Premium Rate & Non‐Geographic numbers£0.73
Voice Call: Moldova ‐ Premium Rate & Non‐Geographic numbers£0.70
Voice Call: Netherlands ‐ Premium Rate & Non‐Geographic numbers£3.57
Voice Call: Norway ‐ Premium Rate & Non‐Geographic numbers£0.61
Voice Call: Portugal ‐ Premium Rate & Non‐Geographic numbers£2.51
Voice Call: San Marino ‐ Premium Rate & Non‐Geographic numbers£1.33
Voice Call: Spain ‐ Premium Rate & Non‐Geographic numbers£0.68
Voice Call: Sweden‐Telenor Sverige (M2M)£2.02
Voice Call: USA ‐ Premium Rate & Non‐Geographic numbers£0.80
Voice Call: Malta‐Vodafone Malta (M2M)£0.61
Voice Call: Intl Telecom SAM£3.16
Voice Call: Intl Seanet£4.00

These numbers are made up of two charges:

  • A network access charge: JT charge 40p per minute from Fixed Lines & Mobiles.
  • A service charge: This is the rest of the call charge. The organisation you are calling sets this charge and we would recommend you contact them for the latest call charges.

Please note charges can range from a few pence to several pounds per minute. Further information and a number checker can be found here.

Out of bundle

If you’ve used all the minutes, texts or data included in your service plan, you’ll be charged our standard rates below, until the next bill date when your allowances will be refreshed:

Calls
All local landline & mobile numbers54p per min
All UK landline & mobile numbers54p per min
Calls to your Message Manager54p per min
International landline & mobile numbers54p per min
Premium Rate Numbers (charges can vary dependant upon the service you're calling)£2 per minute + 50 connection fee
Texts
Text messages to any destination worldwide25p per text
Data
Mobile Data21p per MB
Broadband Data - 20GB 944/94Mb plan (Jersey only)30p per GB

Prices quoted are per minute. Calls are charged per minute, with a minimum call charge of 1 minute, plus 20p connection charge. International call and roaming charges are not included in the above rate card. Non-geographic calls (including premium rate numbers), non-terrestrial and satellite calls have operator specific charges and are not included within the rate card above. SMS text messages are charged per 160 characters. Mobile data is charged at (19p/MB) in increments of 1MB, with a minimum charge of 19p. Usage charges for calls, texts and data exclude GST which is added at the time of billing.

Zone
Countries		Connection chargeCost per minute
1
Ireland		20p52p
2
Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland		20p52p
3
Herzegovina, Croatia, Faroe Islands, Georgia, Gibraltar, Greenland, Iceland, Liechtenstein, Moldova, South Africa, Turkey, Ukraine		20p52p
4
Australia, Canada, Japan, Macau, Singapore, Thailand, United States		20p52p
5
Rest Of The World		20p80p
6 (Satellite)No charge£6
International
Premium
Rate		50p£2


The above charges are per minute, with a minimum call charge of 1 minute. Charges apply at all times. All prices exclude GST which will be added at time of billing.

Connection charges

In most cases, if you’re signing, or re-signing, a 24 month contract the connection charge will not apply. If this isn’t the case, our standard connection charges will be applied to your next bill for the work carried out.

Service Charge
Move your service Broadband – £31.50
Landline – £52.50
Engineer visit £76

Engineering charges

If you need any extra work doing, such as having phone points fitted or your fibre ONT moved, we’ll arrange for an engineer to visit your property at a time which suits you. The initial call out charge includes the first half an hour of labour.

Service Charge
Visit charge including first half hour (minimum charge) £78
Every half hour £39

Our engineers will tell you what’s involved in the job (and any extra charges) before they start work. If you change your mind and decide not to go ahead with it, that’s fine, we won’t charge you anything.