We get it, sometimes you just want to speak to someone. Whether it’s picking the perfect new phone, checking you’re on the right plan for your household, or getting help with a more complex billing query, our friendly teams are ready to support you.

For everything you can’t do yourself in MyJT, we’re here to offer expert advice, quick answers, and genuine guidance – online, over the phone, or face-to-face.

👇 Check out our Retail and Contact Centre opening hours below, and come chat with us when it suits you best.