Roaming Rates & Bolt-ons

Mobile Plans

  • All our mobile plans include a call, text and data allowance for use when roaming in the UK, Europe and USA.
If you’re not sure which mobile plan you have, check the ‘My Plan’ information in your My JT app to see what’s included in your mobile plan.

2GB

Saver Plan

2GB local data

Plus 2GB roaming data in the UK, Europe & USA

250 worldwide
minutes & texts



10GB

Essential Plan

10GB local data

Plus 10GB roaming data in the UK, Europe & USA

Unlimited worldwide minutes & texts



25GB

Advanced Plan

25GB local data

Plus 25GB roaming data in the UK, Europe & USA

Unlimited worldwide minutes & texts



Unlimited

Limitless Plan

Unlimited local data

Plus unlimited roaming data in the UK, Europe & USA

Unlimited worldwide minutes & texts



Included in all plans:
Use your minutes & texts in the UK, Europe & USA, plus FREE to receive calls.

Roaming charges & solutions

Remember…

  • All mobile plans include a data allowance for use when roaming in the UK, Europe and USA.​​
  • All mobile plans, excluding the Saver 2GB plan, include unlimited call and text allowances for use when roaming in the UK, Europe and USA.​​
  • Data boosters are available to increase your balance, on top of your standard monthly plan, through your My JT app. ​

So, what’s chargeable?

  • If you choose to use your mobile when your standard mobile plan balances have been fully utilised, you will be charged the below rates. ​

Or​

  • If you choose to use your mobile in a destination which isn’t included in your mobile plan. ​

How much will I be charged?

  • It will differ based on which zone your destination is in. ​
  • Follow the steps below to find out which Zone your destination is in, the usage charges and our advice on which roaming solutions are available to help reduce these charges.

STEP 1: Find which Zone your destination is in

DestinationZone
AfghanistanZone 1
AirspaceZone 2
Aland IslandCI, UK, Europe and USA
AlbaniaCI, UK, Europe and USA
AlderneyCI, UK, Europe and USA
AlgeriaZone 1
AndorraCI, UK, Europe and USA
AngolaZone 1
AnguillaZone 1
AntarcticZone 1
Antigua and BarbudaZone 1
AntillesZone 1
ArgentinaZone 1
ArmeniaCI, UK, Europe and USA
ArubaZone 1
Ascension IslandZone 1
AustraliaZone 1
AustriaCI, UK, Europe and USA
AzerbaijanZone 1
BahamasZone 1
BahrainZone 1
BangladeshZone 1
BarbadosZone 1
BelarusCI, UK, Europe and USA
BelgiumCI, UK, Europe and USA
BelizeZone 1
BeninZone 1
BermudaZone 1
BhutanZone 1
BoliviaZone 1
Bosnia HerzegovinaCI, UK, Europe and USA
BotswanaZone 1
BrazilZone 1
British Virgin IslandsZone 1
BruneiZone 1
BulgariaCI, UK, Europe and USA
Burkina FasoZone 1
BurundiZone 1
CambodiaZone 1
CameroonZone 1
CanadaZone 1
Cape VerdeZone 2
Cayman IslandsZone 1
Central African RepublicZone 1
ChadZone 1
ChileZone 1
ChinaZone 1
Christmas IslandZone 1
Cocos IslandZone 1
ColombiaZone 1
Comoros and MayotteZone 1
Cook IslandsZone 1
Costa RicaZone 1
CroatiaCI, UK, Europe and USA
CubaZone 2
CyprusCI, UK, Europe and USA
Czech RepublicCI, UK, Europe and USA
Democratic Republic of the CongoZone 1
DenmarkCI, UK, Europe and USA
Diego GarciaZone 1
DjiboutiZone 1
DominicaZone 1
Dominican RepublicZone 1
East TimorZone 1
EcuadorZone 1
EgyptZone 1
El SalvadorZone 1
Equatorial GuineaZone 1
EritreaZone 1
EstoniaCI, UK, Europe and USA
EthiopiaZone 1
Falkland IslandsZone 1
Faroe IslandsCI, UK, Europe and USA
FijiZone 1
FinlandCI, UK, Europe and USA
FranceCI, UK, Europe and USA
French GuianaZone 1
French PolynesiaZone 2
French West IndiesZone 1
GabonZone 1
GambiaZone 1
GeorgiaCI, UK, Europe and USA
GermanyCI, UK, Europe and USA
GhanaZone 1
GibraltarCI, UK, Europe and USA
GreeceCI, UK, Europe and USA
GreenlandCI, UK, Europe and USA
GrenadaZone 1
GuadeloupeZone 1
GuamZone 1
GuatemalaZone 1
GuernseyCI, UK, Europe and USA
Guinea BissauZone 1
GuyanaZone 1
HaitiZone 1
HondurasZone 1
Hong KongZone 1
HungaryCI, UK, Europe and USA
IcelandCI, UK, Europe and USA
IndiaZone 1
IndonesiaZone 1
IranZone 1
IraqZone 1
Isle of ManCI, UK, Europe and USA
IsraelZone 1
ItalyCI, UK, Europe and USA
Ivory CoastZone 1
JamaicaZone 1
JapanZone 1
JerseyCI, UK, Europe and USA
JordanZone 1
KazakhstanZone 1
KenyaZone 1
KiribatiZone 1
KosovoCI, UK, Europe and USA
KuwaitZone 1
KyrgyzstanZone 1
LaosZone 1
LatviaCI, UK, Europe and USA
LebanonZone 1
LesothoZone 1
LiberiaZone 1
LibyaZone 1
LiechtensteinCI, UK, Europe and USA
LithuaniaCI, UK, Europe and USA
LuxembourgCI, UK, Europe and USA
MacauZone 1
MacedoniaCI, UK, Europe and USA
MadagascarZone 2
MalawiZone 1
MalaysiaZone 1
MaldivesZone 2
MaliZone 1
MaltaCI, UK, Europe and USA
Mariana IslandsZone 1
MaritimeZone 2
Marshall IslandsZone 1
MartiniqueZone 1
MauritaniaZone 1
MauritiusZone 1
MexicoZone 1
MicronesiaZone 1
MoldovaCI, UK, Europe and USA
MonacoCI, UK, Europe and USA
MongoliaZone 1
MontenegroCI, UK, Europe and USA
MontserratZone 1
MoroccoZone 1
MozambiqueZone 2
MyanmarZone 1
NamibiaZone 1
NauruZone 1
NepalZone 1
NetherlandsCI, UK, Europe and USA
New CaledoniaZone 1
New ZealandZone 1
NicaraguaZone 1
NigerZone 1
NigeriaZone 1
Niue IslandsZone 1
Norfolk IslandZone 1
North KoreaZone 1
NorwayCI, UK, Europe and USA
OmanZone 1
PakistanZone 1
PalauZone 1
PalestineZone 1
PanamaZone 1
Papua New GuineaZone 1
ParaguayZone 1
PeruZone 1
PhilippinesZone 1
PolandCI, UK, Europe and USA
PortugalCI, UK, Europe and USA
Puerto RicoZone 1
QatarZone 1
Republic of CongoZone 1
Republic of GuineaZone 1
Republic of Ireland CI, UK, Europe and USA
Republic of South SudanZone 1
Republic of ZambiaZone 1
ReunionZone 1
RomaniaCI, UK, Europe and USA
RussiaZone 1
RwandaZone 1
Saint Vincent and the GrenadinesZone 1
SamoaZone 1
San MarinoCI, UK, Europe and USA
Sao Tome and PrincipeZone 1
SarkCI, UK, Europe and USA
Saudi ArabiaZone 1
SenegalZone 1
SerbiaCI, UK, Europe and USA
SeychellesZone 2
Sierra LeoneZone 1
SingaporeZone 1
Slovak RepublicCI, UK, Europe and USA
SloveniaCI, UK, Europe and USA
Solomon IslandsZone 1
SomaliaZone 1
South AfricaZone 1
South KoreaZone 1
SpainCI, UK, Europe and USA
Sri LankaZone 1
St HelenaZone 1
St Kitts and NevisZone 1
St LuciaZone 1
St Pierre and MiquelonZone 1
SudanZone 1
SurinameZone 1
SwazilandZone 1
SwedenCI, UK, Europe and USA
SwitzerlandCI, UK, Europe and USA
SyriaZone 1
TaiwanZone 1
TajikistanZone 1
TanzaniaZone 1
ThailandZone 1
TogoZone 1
TokelauZone 1
TongaZone 1
Trinidad and TobagoZone 1
TunisiaZone 1
TurkeyCI, UK, Europe and USA
TurkmenistanZone 1
Turks and Caicos IslandsZone 1
TuvaluZone 1
UgandaZone 1
UkraineCI, UK, Europe and USA
United Arab EmiratesZone 1
United Kingdom (UK)CI, UK, Europe and USA
United States (USA)CI, UK, Europe and USA
UruguayZone 1
US Virgin IslandsZone 1
UzbekistanZone 1
VanuatuZone 1
Vatican CityCI, UK, Europe and USA
VenezuelaZone 1
VietnamZone 1
Wallis & FutinaCI, UK, Europe and USA
YemenZone 1
Zimbabwe Zone 1

STEP 2: Now Choose your Zone

CI, UK, Europe, USA


Data
(per MB)


Make calls
(per min)


Receive calls
 


Send texts
 


Receive
 texts
Rate19pLocal & national 40p*FreeLocal & national 25pFree
International 6p*International 6p
Boosters£6.90 - Reduced price dataAll mobile plans, excluding the Saver 2GB plan, include unlimited call and text allowances for use when roaming in the UK, Europe and USA.​
Boosters can be added using the My JT App or by visiting my.jtglobal.com
*Plus 20p connection charge

Zone 1


Data
(per MB)


Make calls
(per min)


Receive calls
(per min)


Send texts
 


Receive texts
 
Rates£3.99£1.3995p39pFree
Boosters£6.90 - Reduced price data£6.90 - Free incoming calls
Boosters can be added using the My JT App or by visiting my.jtglobal.com

Zone 2


Data
(per MB)


Make calls
(per min)


Receive calls
(per min)


Send texts
 


Receive texts
 
Rates£7.99£1.3995p39pFree
Boosters£6.90 - Free incoming calls
Boosters can be added using the My JT App or by visiting my.jtglobal.com

WORLDWIDE – Non-geographic calls to freephone on 080 and Special/NTS services on 08 and 087 will be charged at £1.00 per minute.​

Non-geographic calls to Premium Rate services (PRS) on 09 will be charged at £2.50 per minute.​

Roaming Networks

To connect to a mobile network of a JT roaming partner when outside the Channel Islands, you will need to manually search and select the Mobile Carrier (as opposed to having it set to Automatic) when you arrive in a new destination.

Use the search function to enter your destination and see which of our roaming partners are available for you to choose to connect to whilst you’re away.

NetworkCountry2G3G4G5G NSA5G SAGSMLTE-MNB-IoTPrepaidVoLTE
Etisalat AfghanistanAfghanistanyyyy
MTN AfghanistanAfghanistanyyy
One Albania sh.aAlbaniayyyyyy
Vodafone AlbaniaAlbaniayyyyy
ATM MobilisAlgeriayyyy
Ooredoo AlgérieAlgeriayyy
Andorra TelecomAndorrayyyy
Unitel S.A.Angolayyy
FLOW AnguillaAnguillayyyy
APUA inet MobileAntigua and Barbudayyy
FLOW AntiguaAntigua and Barbudayyyy
Claro ArgentinaArgentinayyyyy
Movistar ArgentinaArgentinayyyyy
Team Telecom ArmeniaArmeniayyyyy
UcomArmeniayyyyy
Digicel ArubaArubayyyyy
SingTel Optus Pty LimitedAustraliayyy
Telstra LimitedAustraliayy
Vodafone AustraliaAustraliayyyyy
3 AustriaAustriayyyyyyy
A1 Telekom Austria AGAustriayyyyyy
T-Mobile AustriaAustriayyyyyy
Azercell Telecom LLCAzerbaijanyyyyy
Bakcell Limited Liable CompanyAzerbaijanyyyyyy
AlivBahamasyyyyy
The Bahamas Telecommunications Company Ltd.Bahamasyyy
Zain BahrainBahrainyyyyy
Banglalink Digital Communications Ltd.Bangladeshyyyyy
Grameenphone LtdBangladeshyyy
Robi Axiata PLCBangladeshyyyy
FLOW BarbadosBarbadosyyyy
ORANGE Belgium NV/SABelgiumyyyyyyy
Proximus BelgiumBelgiumyyyyyy
Telenet Group NV/SABelgiumyyyyyyyyy
DigiCellBelizeyyyyy
Smart BelizeBelizeyyyyy
MTN BENINBeninyyyy
Moov Africa BeninBeninyyyy
One Communications BermudaBermudayyyy
Nuevatel PCS de Bolivia S.A.Boliviayyyyy
Tigo BoliviaBoliviayyyy
BH Telecom JSC SarajevoBosnia and Herzegovinayyyy
HT EronetBosnia and Herzegovinayyyyy
Mascom Wireless (Pty) LimitedBotswanayyyyy
btcBotswanayy
VivoBrazilyyyyyy
Caribbean Cellular TelephoneBritish Virgin Islandsyyyyy
Digicel British Virgin IslandsBritish Virgin Islandsyy
FLOW British Virgin IslandsBritish Virgin Islandsyyyy
UNNBruneiyyyy
A1 BulgariaBulgariayyyyy
Vivacom BulgariaBulgariayyyyy
Yettel Bulgaria EADBulgariayyyyyy
Orange Burkina FasoBurkina Fasoyyyyy
Lacell SUBurundiyyy
LumitelBurundiyyy
CellcardCambodiayyyyy
metfoneCambodiayyyy
MTN CameroonCameroonyyyy
Bell Mobility Inc.Canadayyyyy
SasktelCanadayyyy
TELUS Communications Inc.Canadayyyyy
VideotronCanadayy
CVTelecomCape Verdeyyy
UNITEL T+ TELECOMUNICACÕES, Sociedade Unipessoal S.A.Cape Verdeyyyy
Digicel CuraçaoCaribbean Netherlandsyyyy
Telcell N.V.Caribbean Netherlandsyyy
UTS N.V.Caribbean Netherlandsyyy
FLOW CaymanCayman Islandsyyyy
Orange Central African RepublicCentral African Republicyyyy
Airtel ChadChadyy
Millicom Tchad SAChadyyy
Claro ChileChileyyyy
Entel PCS Telecomunicaciones S.A.Chileyyyy
Movistar ChileChileyyyy
China MobileChinayyyy
China TelecomChinayy
China UnicomChinayyyyyy
Claro ColombiaColombiayy
Movistar ColombiaColombiayyyyyy
Tigo ColombiaColombiayyyy
Claro CR Telecomunicaciones, S.A.Costa Ricayyyyy
LIBERTY COSTA RICACosta Ricayyyy
iceCosta Ricayyy
A1 Hrvatska d.o.oCroatiayyyyyyy
Hrvatski TelekomCroatiayyyyyy
Telemach Croatia Ltd.Croatiayyyyy
Epic CyprusCyprusyyyyy
PrimeTel PLCCyprusyyyyy
cytaCyprusyyyyy
O2 Czech RepublicCzechiayyyyyy
T-Mobile Czech Republic a.s.Czechiayyyyyy
Vodafone Czech RepublicCzechiayyyy
Africell RDC sprlDR Congoyyyy
Airtel DRCDR Congoyyyy
Vodacom Congo (RDC) S.A.DR Congoyyyyy
3 DenmarkDenmarkyyyy
Nuuday A/SDenmarkyyyyyyyy
Telenor DenmarkDenmarkyyyyy
Telia DenmarkDenmarkyyyyyyy
Djibouti Telecom S.A.Djiboutiyy
FLOW DominicaDominicayyyy
Altice Dominican RepublicDominican Republicyyyy
Claro Dominican RepublicDominican Republicyyyy
Claro EcuadorEcuadoryyy
Corporación Nacional de Telecomunicaciones CNT E.P.Ecuadoryyy
Movistar EcuadorEcuadoryyyy
Orange EgyptEgyptyyyyyy
Vodafone EgyptEgyptyyyyyy
CTE Telecom Personal, S.A. de C.V.El Salvadoryyyyy
Digicel El SalvadorEl Salvadoryyyy
Movistar El SalvadorEl Salvadoryyyy
Tigo El SalvadorEl Salvadoryyy
MUNIEquatorial Guineayyy
Elisa Eesti ASEstoniayyyyy
Tele2 Eesti AktsiaseltsEstoniayyyyyyy
Telia Eesti ASEstoniayyyyyy
Swazi MTN LimitedEswatiniyyyy
Ethio TelecomEthiopiayyyyy
Foroya TeleFaroe Islandsyyyyy
NemaFaroe Islandsyyyyy
Digicel (Fiji) LtdFijiyyyyy
Vodafone FijiFijiyyy
DNA PlcFinlandyyyyyy
Elisa CorporationFinlandyyyy
Telia Finland OyjFinlandyyyyyyy
Bouygues TélécomFranceyyyyyyy
Free MobileFranceyyyyyy
Orange FranceFranceyyyyyyy
SFRFranceyyyyy
Onati S.A.S.French Polynesiayyy
Airtel GabonGabonyyy
USAN-Gabon Gabonyy
Africell (Gambia) LimitedGambiayyyyy
Qcell GambiaGambiayyyy
Cellfie Mobile LLCGeorgiayyyyy
Silknet JSCGeorgiayyyyy
Telefónica Germany GmbH & Co. OHGGermanyyyyyyyy
Telekom Deutschland GmbHGermanyyyyyyy
Vodafone GermanyGermanyyyyyy
MTN GhanaGhanayyyyy
Telecel GhanaGhanayyyyy
Gibtelecom LimitedGibraltaryyyyy
HELLENIC TELECOMMUNICATIONS ORGANIZATION S.A. (OTE S.A.)Greeceyyyyyy
NOVAGreeceyyyy
Vodafone GreeceGreeceyyyyy
TusassGreenlandyyyy
FLOW GrenadaGrenadayyyy
Digicel Antilles Française GuyaneGuadeloupeyyyy
Orange French West indiesGuadeloupeyyy
Docomo PacificGuamy
Telecomunicaciones de Guatemala S.A.Guatemalayyyyyy
Tigo GuatemalaGuatemalayyyyy
Areeba Guinée S.A.Guineayyy
Orange Guinée S.A.Guineayyyyy
MTN Guinea BissauGuinea-Bissauyyyy
Digicel GuyanaGuyanayyyy
Communication Cellulaire d'Haiti SAHaitiyyy
NatcomHaitiyyy
Servicios de Comunicaciones de Honduras S.A. de C.V.Hondurasyy
Tigo HondurasHondurasyyyyy
China Mobile Hong Kong Company LimitedHong Kongyyyy
Hong Kong Telecommunications (HKT) LimitedHong Kongyyyy
Hutchison Telecommunications Hong Kong Holdings LimitedHong Kongyyyy
SmarTone Mobile Communications LimitedHong Kongyyy
Magyar Telekom Nyrt.Hungaryyyyyyy
One HungaryHungaryyyyy
Yettel Magyarország Zártköruen Muködo RészvénytársHungaryyyyyy
IMC Ísland ehf.Icelandy
Nova ehf.Icelandyyyy
Síminn h.f.Icelandyyyy
Vodafone IcelandIcelandyyyyyyy
Airtel IndiaIndiayyyy
BSNLIndiayy
Reliance Jio Infocomm LimitedIndiayy
Indosat Ooredoo HutchisonIndonesiayyyyy
PT Telekomunikasi SelularIndonesiayyyy
PT. XL Axiata TbkIndonesiayy
Asiacell Communications PJSCIraqyyyyy
3 IrelandIrelandyyyyyyy
Eircom LimitedIrelandyyyyyy
Vodafone IrelandIrelandyyyy
Manx TelecomIsle of Manyyyyyy
Hot Mobile Ltd.Israelyyyyy
PelephoneIsraelyyyyy
ILIAD Italia S.p.A.Italyyyyyyy
TIM S.p.AItalyyyyy
Vodafone ItalyItalyyyyy
WINDTREItalyyyy
MTN Côte d'IvoireIvory Coastyyyyy
Digicel (Jamaica) LimitedJamaicayyyy
FLOW JamaicaJamaicayyy
KDDI CorporationJapanyy
NTT DOCOMO, Inc.Japanyyy
SoftBank Corp.Japanyyy
Umniah Mobile CompanyJordany
Zain JordanJordanyyyyyy
Beeline KazakhstanKazakhstanyyyyy
Kcell JSCKazakhstanyyyyyy
Tele2 KazakhstanKazakhstanyyyyy
Airtel KenyaKenyayyyyy
Safaricom PLCKenyayyy
Telkom KenyaKenyayyyyy
Vodafone KiribatiKiribatiyyy
IPKO Telecommunications LLCKosovoyyyyy
Monaco Telecom S.A.M.Kosovoyyy
Zain KuwaitKuwaityyyyyy
stc KuwaitKuwaityyyyyy
Beeline KyrgystanKyrgyzstanyyyyy
MegaKyrgyzstany
ETL Company LimitedLaosyyy
Lao Telecommunication Public CompanyLaosyyyy
Latvijas Mobilais TelefonsLatviayyyyyyy
Tele2 SIALatviayyyyyyy
AlfaLebanonyyyyy
TouchLebanonyyyyy
Econet Telecom Lesotho (Pty) Ltd (ETL)Lesothoyyyy
Lonestar Communications CorporationLiberiayyy
Alpcom (inactive)Liechtensteinyy
Salt LiechtensteinLiechtensteinyyyyy
Telecom Liechtenstein AGLiechtensteinyyyyy
Bite LithuaniaLithuaniayyyy
Telia Lietuva ABLithuaniayyyyyy
UAB Tele2Lithuaniayyyyyyy
Orange LuxembourgLuxembourgyyy
POST LuxembourgLuxembourgyyyyyyy
TangoLuxembourgyyyyyy
CTMMacauyyy
Hutchison Telephone (Macau) Company LimitedMacauyy
Airtel MadagascarMadagascaryyyyy
Airtel MalawiMalawiyyyy
Telekom Networks Malawi PLCMalawiyyyy
Celcom Axiata BerhadMalaysiayyyyyy
Digi Telecommunications Sdn BhdMalaysiayyyyy
Maxis Broadband Sdn. Bhd.Malaysiayyyy
Dhivehi Raajjeyge Gulhun Public Limited CompanyMaldivesyyy
Ooredoo Maldives Public Limited CompanyMaldivesyyyy
Orange Mali SAMaliyyyyy
Epic MaltaMaltayyyyyy
GO p.l.c.Maltayyyyyy
Melita LtdMaltayyyyyyy
MattelMauritaniayyy
Emtel LtdMauritiusyyyyyy
Mahanagar Telephone (Mauritius) Ltd.Mauritiusyyy
my.tMauritiusyyyyyy
AT&T Comercializacion Movil, S. de R.L. de C.V.Mexicoyy
Movistar MexicoMexicoyyyy
TelcelMexicoyyyyy
Moldcell S.AMoldovayyyy
Orange MoldovaMoldovayyyyy
Monaco Telecom S.A.M.Monacoyyyyy
MobiCom Corporation LLCMongoliayyyy
Unitel LLCMongoliayyyy
One MontenegroMontenegroyyyyyy
FLOW MontserratMontserratyyyy
Orange MarocMoroccoyyyyy
Movitel S.A.Mozambiqueyyyyy
Vodacom Moçambique, S.A.Mozambiqueyyyy
ATOM MYANMAR LIMITEDMyanmary
Myanma Posts and TelecommunicationsMyanmaryyyyy
Ooredoo Myanmar LimitedMyanmaryyyy
MTCNamibiayyy
tn mobileNamibiayyy
Ncell Axiata LimitedNepalyyyyy
Nepal TelecomNepalyyyy
KPN B.V.Netherlandsyyyyy
Odido Netherlands B.V.Netherlandsyyyyyyy
Vodafone NetherlandsNetherlandsyyyyy
OPTNew Caledoniayyyy
One NZNew Zealandyyyyyy
Spark New ZealandNew Zealandyyyy
Two Degrees Networks LimitedNew Zealandyyyy
EMPRESA NICARAGUENSE DE TELECOMUNICACIONES S.A.Nicaraguayyyy
Tigo NicaraguaNicaraguayyy
Zamani TelecomNigeryyyy
airtel NigerNigeryyyy
Airtel NigeriaNigeriayyyyy
Emerging Markets Telecommunication Services LtdNigeriayyyyy
Globacom LimitedNigeriayyyy
MTN NigeriaNigeriayyyyy
A1 Makedonija DOOEL SkopjeNorth Macedoniayyy
Lyse Tele ASNorwayy
Telenor NorwayNorwayyyyyy
Telia Norge ASNorwayyyyyy
OmantelOmanyyyyy
JazzPakistanyyyyy
Telenor PakistanPakistanyyyy
UfonePakistanyyyyy
JawwalPalestineyyy
Cable & Wireless Panamá, S.A.Panamayyyyy
Tigo PanamáPanamayyyy
Digicel Papua New GuineaPapua New Guineayyyy
Proximus BelgiumPapua New Guineayyy
TelikomPapua New Guineayyy
Claro ParaguayParaguayyyyy
Núcleo S.A.Paraguayyyyy
Tigo ParaguayParaguayyyyy
BITELPeruyyyy
Claro PeruPeruyyyyy
Movistar PeruPeruyyyyy
Globe TelecomPhilippinesyyyyyy
Smart PhilippinesPhilippinesyyyyyy
Orange PolandPolandyyyyy
PLAYPolandyyyyyy
PlusPolandyyyyyyy
T-Mobile PolandPolandyyyyyy
MEOPortugalyyyyyy
Vodafone PortugalPortugalyyyyy
Claro Puerto RicoPuerto Ricoyyyy
Liberty Mobile Puerto Rico Inc.Puerto Ricoyyy
Ooredoo QatarQataryyyyy
Vodafone Qatar Q.S.C.Qataryyyyy
Airtel Congo BRepublic of the Congoyyyy
Warid Congo JSCRepublic of the Congoyyyy
Orange RomaniaRomaniayyyyy
Telekom Romania Mobile Communications S.A.Romaniayyy
Vodafone RomaniaRomaniayyyyy
Beeline RussiaRussiayyyy
LLC Ekaterinburg-2000Russiayyyy
PJSC Mobile TeleSystems (MTS)Russiayyyyy
Bharti Airtel Rwanda Holdings B.V.Rwandayyy
MTN RwandaRwandayy
Sure South Atlantic (St Helena & Ascension Islands) LtdSaint Helena, Ascension and Tristan da Cunhayyy
FLOW St Kitts & NevisSaint Kitts and Nevisyyyy
FLOW St. LuciaSaint Luciayyyy
FLOW St. Vincent & the GrenadinesSaint Vincent and the Grenadinesyyyy
Digicel (Samoa) LimitedSamoayyyy
Zain Saudi ArabiaSaudi Arabiayyyyyy
stc GroupSaudi Arabiayyyy
Yas SenegalSenegalyyyy
A1 SerbiaSerbiayyyy
Yettel SerbiaSerbiayyyyy
Cable and Wireless (Seychelles) LtdSeychellesyyyyyy
Africell Sierra LeoneSierra Leoneyyyy
Orange Sierra LeoneSierra Leoneyyy
M1Singaporeyyy
Singtel Mobile Singapore PTE. LTD.Singaporeyyyyyy
StarHub Mobile Pte LtdSingaporeyyy
O2 SlovakiaSlovakiayyyyy
Orange SlovakiaSlovakiayyyyyy
Slovak Telekom, a.s.Slovakiayyyyy
A1 Slovenija, d.d.Sloveniayyyyyy
Telekom Slovenije d.d.Sloveniayyyy
Telemach Slovenija d.o.o.Sloveniayyyyyy
bmobileSolomon Islandsyy
Telesom CompanySomaliayy
Cell CSouth Africayyyyy
MTN South AfricaSouth Africayyyyyy
Vodacom (Pty) Ltd.South Africayyyyyy
KT CorporationSouth Koreayyyyy
LG Uplus, Corp.South Koreay
SK Telecom Co., Ltd.South Koreayyyy
MTN South SudanSouth Sudanyyy
Orange SpainSpainyyyyyyy
Telefónica Móviles EspañaSpainyyyyyyy
Vodafone SpainSpainyyyyy
Xfera Móviles, S.A.U.Spainyyyy
Dialog Axiata PlcSri Lankayyyyyy
Hutch Sri LankaSri Lankayyy
Mobitel (Pvt) LimitedSri Lankayyyy
MTN SudanSudanyyyy
SudatelSudanyyyy
Zain SudanSudanyyy
Digicel Suriname N.V.Surinameyyy
TelesurSurinameyy
3 SwedenSwedenyyyy
Tele2 ABSwedenyyyyy
Telenor SwedenSwedenyyyy
Telia Company ABSwedenyyyyyyy
Salt SwitzerlandSwitzerlandyyyy
Sunrise LLCSwitzerlandyyyy
Swisscom (Switzerland) LtdSwitzerlandyyyyy
Chunghwa TelecomTaiwanyyyyy
Far EasTone Telecommunications Co Ltd (TWNFE)Taiwanyyyy
Taiwan Mobile Co.LtdTaiwanyyyy
ZET-MOBILETajikistanyyyy
Airtel TanzaniaTanzaniayyyyyy
Benson Informatics LimitedTanzaniayyy
Viettel Tanzania LimitedTanzaniayyy
Advanced Wireless Network Company LimitedThailandyyyyyy
National Telecom Public Company LimitedThailandy
True Move H Universal Communication Co., LtdThailandyyyyy
Viettel Timor Leste Unipessoal LdaTimor-Lesteyyy
Moov Africa TogoTogoyyyy
Digicel (Tonga) LimitedTongayyy
Digicel Trinidad and TobagoTrinidad and Tobagoyyyy
Ooredoo Tunisie SATunisiayyyyy
Tunisie TelecomTunisiayyy
TT Mobil Iletisim Hizmetleri A.S.Turkeyyyyyyy
Turkcell Iletisim Hizmetleri A.S.Turkeyyyyyyyyy
Vodafone TurkeyTurkeyyyyyy
Digicel Turks and CaicosTurks and Caicos Islandsyyyy
FLOW Turks and CaicosTurks and Caicos Islandsyyyy
Airtel UgandaUgandayyyyyy
MTN UgandaUgandayyy
Suretelcom Uganda LimitedUgandayyyy
UTCLUgandayyyy
Kyivstar, Private Joint Stock CompanyUkraineyyyyy
PrJSC VF UkraineUkraineyyyy
TriMob LLCUkraineyyyy
lifecell LLCUkraineyyyy
duUnited Arab Emiratesyyy
3 United KingdomUnited Kingdomyyyy
EE LimitedUnited Kingdomyyyyyy
Virgin Media O2United Kingdomyyyyy
Vodafone United KingdomUnited Kingdomyyyyyy
AT&T MobilityUnited Statesyyyyy
Commnet WirelessUnited Statesyyy
IT&EUnited Statesyyy
Indigo Wireless, IncUnited Statesyyyy
Limitless Mobile, LLCUnited Statesyyyy
T-Mobile United StatesUnited Statesyyyyyyy
Tampnet ASUnited Statesy
The Alaska Wireless Network, LLCUnited Statesyyyy
Union Telephone CompanyUnited Statesy
United States Cellular CorporationUnited Statesyyy
United Wireless Communications, Inc.United Statesy
VerizonUnited Statesy
Viaero WirelessUnited Statesyy
One Communications U.S. Virgin IslandsUnited States Virgin Islandsyyy
Claro UruguayUruguayyyy
Movistar UruguayUruguayyyyyy
Beeline UzbekistanUzbekistanyyyyy
Digicel (Vanuatu) LtdVanuatuyy
Movistar VenezuelaVenezuelayyy
NexttelVietnamyyyyyyy
Vietnamobile Telecommunications Joint Stock CompanyVietnamyyy
VinaphoneVietnamyyyy
Airtel ZambiaZambiayyyyyy
MTN ZambiaZambiayyyy
Zambia Telecommunications Company Ltd (ZAMTEL)Zambiayyy
Econet Wireless (Private) LimitedZimbabweyyy
Telecel Zimbabwe (PVT) LtdZimbabweyyyyy
Ålands Telekommunikation AbÅland Islandsyyyyy

Pre-travel advice

To-Do:

  1. Download the free My JT App and Register for your My JT ID at my.jtglobal.com​​
  2. Use your My JT app to check what’s included in your current mobile plan, and the destinations covered.​​
  3. If you’re planning on using your mobile in a country which is not included in your mobile plan, use the information above to find out about the different charges, and if there are roaming solutions available to reduce these charges. ​​

Optional:

  1. Turn mobile data off in Settings for apps you don’t need to use whilst away. E.g. CI specific ones such as food, parking and taxi apps. You can always turn them back on again should you find your needs change.​​
  2. If you’re travelling to USA, familiarise yourself with VoLTE functionality and requirements for keeping connected when you’re there. Info here >>
  3. Consider adding a spend cap to limit your out-of-bundle roaming spend. ​​
  4. When away, use secure Wi-Fi networks when available for example in airports, hotels, restaurants etc.

Data Boosters

What is it?

  • Data Boosters boost your data for use locally in the Channel Islands, and your roaming data balance for use when in UK, Europe and USA.​
  • All our mobile plans include a data allowance for use when roaming in the UK, Europe and USA, but if you find you need more data until your monthly allowance is refreshed on your next billing date, you can easily add a data booster. ​​

How does it work?

Data boosters work by adding the amount of data you’ve chosen to your mobile plan and are available to use for 30 days. ​

A booster is shown as a one-off charge on your monthly bill.​

You can boost data multiple times during one billing period too.​

How can I get it?

Login to your My JT app

Select the ‘Boosters’ button in Balances section.

Select the mobile you want to boost the data for.

Choose which data amount you want to add.​

Activate!

Spend cap

Once you’ve used the data included in your mobile plan, you will be charged at standard rates, as set out in the table above. ​

To keep your charges as low as possible, we advise activating a data booster. ​

If you choose not to do that, you could consider setting a spend cap: ​

  • Set a limit as to how much you can spend on top of your monthly mobile plan; ​
  • £0, £50 or £100. ​
  • This cap applies to mobile data usage (local and roamed) only. ​​​
  • We’ll text you when you’re getting close to your limit, and again when you reach it.​​​
  • You can manage or remove your spend cap through your My JT app.​
  • Spend caps are completely optional so you can choose not to have one. ​

Videos

To use mobile data when away you will need to make sure that data roaming is enabled on your device.

How to turn on data roaming for iOS

How to turn on data roaming for Android