
Important changes to
SIP functionality
over our fibre network
Changes to Continuous Credit Card payments
In line with industry standards, we will shortly be upgrading our payments system to improve resilience, performance and security. As a result of this essential upgrade, continuous Credit / Debit Card payments will no longer be available with effect from 28th February 2022.
What action do you need to take?
You will need to replace your current payment method with a Direct Debit mandate, by 28th February 2022, to ensure you can continue to conveniently pay your bills.
There are several benefits of upgrading to Direct Debit:
- Flexible –Â choose one of our 6 Direct Debit dates that suits you best.
- Set and forget – giving you one less thing to worry about.
To set up your Direct Debit, please complete the relevant form below and email to bacsdirectdebits@jtglobal.com.
Alternatively, you can drop it in at our retail store.
For support, please use the chat function below.
