JT One – Jersey

  • Friends on holiday enjoying the bundled JT One Jersey Mobile, Broadband and Landline Package

    JT One

    Your complete home services plan with UNLIMITED broadband
    from just £49.50 per month.


    - Plus now you can use your local mobile data in the UK, Europe and USA*
    at no extra cost, only with JT.

Click on the buttons below to build a plan that's best for you...

Mobile
Broadband
472Mb average download speed
Landline
JT One
Lite

Great value
starter package

£49.50p/m
Mobile
250 worldwide minutes & texts.
Use your mobile data allowance while roaming in the UK, Europe & USA*
Broadband

UNLIMITED
broadband data

Landline
Landline monthly
rental included
JT One
Unlimited

The perfect
all rounder package

£65p/m
Most Popular
Mobile
UNLIMITED CI minutes & texts
Use your mobile data allowance while roaming in the UK, Europe & USA*
Broadband

UNLIMITED
broadband data
Landline
UNLIMITED
local landline minutes plus
landline rental

Personalise your plan

Enjoy the flexibility to build the perfect package with our great range of bolt-ons, plus experience the full power of our hyperfast fibre broadband by upgrading your speed.

Mobile (optional)

Data


1GB mobile data
£5.25

10GB mobile data
£10.50
Most Popular

25GB mobile data
£21

100GB mobile data
£31.50

Extras


ADDITIONAL
MOBILE SERVICE

250 minutes & 250 texts to worldwide destinations (data roaming included with a bolt-on)

£13.55
ADDITIONAL
MOBILE SERVICE

UNLIMITED CI mobile & landline minutes and worldwide texts (data roaming included with a bolt-on)

£13.55

UK minutes & texts
£10.50

UK & Top 10* International
minutes & texts

£15.75
Broadband (optional)

Speed & data upgrade
500Mb download (472Mb average)
500Mb upload (472Mb average)
UNLIMITED broadband data
£19

Speed & data upgrade
1GB download (944Mb average)
100Mb upload (94Mb average)
UNLIMITED broadband data
£37

Speed & data upgrade
500Mb download (472Mb average)
500Mb upload (472Mb average)
UNLIMITED broadband data

£19

Speed & data upgrade
1GB download (944Mb average)
100Mb upload (94Mb average)
UNLIMITED broadband data

£37
Landline (optional)

Mobile Talk
1,000 local mobile minutes

£4.20

National Talk
1,000 UK landline & mobile minutes

£5.25

Super Talk
2,000 local landline& local mobile minutes

£10.50

UNLIMITED Jersey
mobile minutes

£5.25

UNLIMITED CI & UK
mobile & landline minutes

£10.50

Total cost: . per month

Order

.

Live Chat

.

Call Us

.

Save PDF

.

If you're an existing customer, please use the order button. Alternatively, if you're new to JT, pop in store and chat to one of our friendly advisors.

Monthly price plans include GST. Usage charges exclude GST which is added at the time of billing.

*Mobile data bolt-on required. Excludes Azerbaijan, Kazakhstan and Russia.

Power your entertainment with every room Wi-Fi.

Light up even the darkest corners of your home with hyperfast Wi-fi with JT Total Wi-Fi. With always-on pods that deliver powerful, reliable connectivity in every corner of every room, on every device*.

Add JT Total Wi-Fi to your JT One or JT Broadband Plan today.

Subscribe to the new JT Total Wi-Fi

*Subject to the number of Plume pods.
I have JT One and have a mobile data bolt-on in my plan, which countries can I roam in?
** You can use your local mobile DATA allowance as you do at home in these destinations only if you have a JT One plan and have a mobile data bolt-on for your JT One mobile.

Aland Island

Albania

Andorra

Armenia

Austria

Belarus

Belgium

Bosnia and Herzegovina

Czech Republic

Croatia

Cyprus

Denmark

Estonia

Faroe Islands

Finland

France

Georgia

Germany

Gibraltar

Greece

Greenland

Hungary

Iceland

Ireland

Italy

Kosovo

Latvia

Liechtenstein

Lithuania

Luxembourg

Malta

Moldova

Monaco

Montenegro

North Macedonia

Norway

Poland

Portugal

Romania

San Marino

Serbia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Netherlands

Turkey

UK

Ukraine

United States

Vatican City

Wallis and Futuna
JT One Lite Terms of Reference

JT One Lite – Terms of Reference (Jersey)

1. The following terms of reference are in addition to and must be read in conjunction with the following JT Terms & Conditions:

1.1 Data Service Terms & Conditions;
1.2 Exchange Line Service Terms and Conditions; and
1.3 Post-paid Mobile Service Terms & Conditions.

2. Unless otherwise specified, terms used in these terms of reference have the same meaning as defined in JT’s Exchange Line Service Terms and Conditions.

3. The services and prices set forth in these terms of reference apply as at the effective date of the Customer’s contract for the JT One Lite plan in Jersey. Thereafter, JT may vary these terms of reference, services and/or prices in accordance with the applicable JT Terms and Conditions.

Requirements

4. In order to qualify for the JT One Lite Service, the Customer must agree to each of the following:

4.1 Sign up to a broadband service, a mobile service and a landline service, which must all be on the same account.
4.2 Online billing and payment by Direct Debit (which is a pre-requisite for this service).
4.3 A twenty-four (24) month contract term for each of their broadband service and landline service.

5. A Customer who is within the minimum term of a contract for their existing mobile service, whether with JT or another mobile service provider, cannot transfer their mobile service to a new JT One Lite Service until they either: (i) complete the minimum term of their existing contract; or (ii) pay JT or their mobile service provider (as applicable) for the remainder of that minimum term.

6. A Customer who is within the minimum term of an existing contract for a JT broadband Service and/or JT landline Service may transfer their broadband and/or landline services to a JT One Lite Service by signing a new JT One Lite twenty-four (24) month contract for both services, provided that a Customer cannot downgrade their broadband speed at the time of the transfer.

JT One Lite Service

7. The JT One Lite entry plan includes the following per month:

7.1 Broadband Up to 500Mb service with unlimited usage;
7.2 Mobile 250 minutes of calls to all Channel Island & UK landlines and mobiles and international landlines & mobiles and 250 SMSs to any destination; and
7.3 Landline a fixed line rental.

8. Mobile allowance:

8.1 One (1) JT One Lite mobile service and up to three additional JT Pay Monthly mobile services (each charged at the applicable rate for the mobile option selected by the Customer) are allowed per JT One Lite Service.
8.2 Up to four (4) devices purchased by means of a JT Pay Monthly plan are allowed per JT One Lite Service.

JT One Lite Broadband Terms

9. Once signed up to the JT One Lite Service, a Customer may add the following upgrades to the speed of their broadband service at any time without being required to renew or extend the contract term:

9.1 500Mb upload/500Mb download with unlimited usage for an additional £19.00 per month.
9.2 1Gb with unlimited usage for an additional £37.00 per month.

10. Although there is no fixed limit on monthly broadband usage, JT reserves the right to apply a fair usage policy. If JT, acting reasonably, is of the opinion that a Customer’s broadband usage is excessive compared to standard home usage, or has a detrimental effect on other customers, then JT may set a limit on the Customer’s monthly usage. Should that limit be persistently breached, JT may restrict, suspend or terminate the Customer’s broadband service.

JT One Lite Landline Line Terms

11. Add additional bundles of minutes with the following options:

11.1 1,000 minutes to all local mobile numbers for an additional £4.20 per month;
11.2 1,000 minutes to UK landline and mobile numbers for an additional £5.25 per month; and
11.3 2,000 minutes to all local mobile and landline numbers for an additional £10.50 per month.

JT One Lite Mobile Terms

12. Add data to the JT One Lite mobile service with the following options:

12.1 1GB for an additional £5.25 per month;
12.2 10GB for an additional £10.50 per month;
12.3 25GB for an additional £21 per month;
12.4 100GB for an additional £31.50 per month; and
12.5 Mobile data share for an additional £5.25 per month per device.

13. Existing pay as you go Customers may transfer their mobile service to the JT One Lite Service. The JT account holder of the account on to which the mobile will be transferred, must bring photographic identification together with the pay as you go service mobile handset itself into the retail outlet, where the retail staff will process the request.

14. The call minutes allowance is unique to the JT One Lite mobile service and will not be shared with any other mobiles on the same account. Mobile data can be shared across the same account if a data share bolt-on is purchased for an additional £5.25 per month per device. The SMSs and mobile data allowances are for the billed month. Any data and/or SMSs that remains unused at the end of a month will not be carried over to the following month. All usage in excess of the above allowances will be charged at JT’s standard rates.

15. The SMS allowance only applies to SMSs sent from a mobile device connected to JT’s network in Jersey or Guernsey, but such SMSs can be sent to any number worldwide. JT cannot guarantee delivery of any SMS.

16. Any calls, SMSs and data used whilst roaming will be charged at JT’s standard roaming rates. See www.jtglobal.com/roaming for more information.

JT One Lite Mobile Roaming

17. If the Customer chooses to add data to the JT One Lite mobile services as detailed above (either by purchasing an individual mobile data bolt-on or a shared mobile data bolt-on), the Customer will be able to access and use the mobile data allowance without incurring additional usage charges in the destinations listed on JT’s website at www.jtglobal.com/T&Cs (the “Free Roaming Data”):

18. Customers on a JT Pay Monthly mobile plan who share mobile data with a JT One Lite mobile plan will not have access to the shared Free Roaming Data whilst roaming.

19. For the sake of clarity:

19.1 the Free Roaming Data only applies to mobile data. Any roaming call minutes or SMSs will be charged at JT’s standard roaming rates;
19.2 once the whole of the Customer’s mobile data allowance has been used, any additional mobile data usage (including any roaming mobile data usage) will be charged at JT’s standard (roaming) rates;
19.3 if the Customer uses mobile data whilst roaming (including the Free Roaming Data) for a period in excess of thirty (30) consecutive calendar days, JT has the right to charge for any roaming usage at its standard roaming rates; and
19.4 JT may change the list of countries where the Free Roaming Data is available at any time without notice to the Customer. Any changes to the list of countries will be published on the JT website at www.jtglobal.com/T&Cs.

20. The Free Roaming Data is only available to Customers based in the Channel Islands and who permanently reside in the Channel Islands. JT will consider a Customer to be permanently residing in the Channel Islands if:

20.1 the Customer’s bill is sent to an address in the Channel Islands;
20.2 the mobile device is used in the Channel Islands at least once every thirty (30) calendar days; and
20.3 the Customer’s inclusive voice, SMS and mobile data consumption in the Channel Islands is greater than the amount consumed whilst the Customer is roaming.

(together the “Conditions”)

21. If any one (1) or more of the Conditions are not fulfilled, JT reserves the right to charge its standard roaming rates for any roaming mobile data usage.

22. If a Customer resells a JT Subscriber Identity Module (“SIM”) to a person who does not fulfil any one (1) or more of the Conditions, then JT may block the use of that JT SIM.

General terms

23. Subscription to the JT One Lite Service cannot be taken in conjunction with any other JT landline, mobile or broadband promotional offers.

24. If the Customer removes the mobile service, the broadband service, and/or the landline service or the entry level landline call bundle from the JT One Lite Service account, JT One Lite pricing for the remaining service(s) is no longer valid. The account holder will be liable to pay for the remaining minimum term on any disconnected service and the remaining connected services will revert to the following tariffs (the price of which will be at the monthly rate advertised by JT at the time of disconnection, subject to change from time to time at JT’s discretion):

24.1 JT broadband: 500Mb download speed with 100GB peak time data usage allowance;
24.2 JT Landline: the standard Coreline rate without any landline call minute bundle; and
24.3 JT Pay Monthly Mobile: 250 worldwide minutes and SMSs with any existing data bolt-ons to which the Customer had subscribed to remain valid save that the Free Roaming Data will no longer apply and any roaming data usage will be charged at JT’s standard roaming rates.

25. Direct Debit is mandatory for the JT One Lite Service. If you cancel your Direct Debit, we reserve the right to disconnect your services.

26. Online Billing is preferred, however if you wish to receive a paper bill, you will be charged £1.31 per month for this service.

27. JT One Lite landline and mobile allowances do not include calls made and SMSs sent to premium rate numbers or any other specialised landline or mobile services that incur charges in excess of standard call charges, as detailed on www.jtglobal.com.

JT One Terms of Reference

JT One - Terms of Reference (Jersey)

1. The following terms of reference are in addition to and must be read in conjunction with the following JT Terms & Conditions:

1.1 Data Service Terms & Conditions;
1.2 Exchange Line Service Terms and Conditions; and
1.3 Post-paid Mobile Service Terms & Conditions.

2. Unless otherwise specified, terms used in these terms of reference have the same meaning as defined in JT’s Exchange Line Service Terms and Conditions.

3. The services and prices set forth in these terms of reference apply as at the effective date of the Customer’s Contract for the JT One plan. Thereafter, JT may vary these terms of reference, services and/or prices in accordance with the applicable JT Terms and Conditions.

Requirements

4. In order to qualify for JT One, the Customer must agree to each of the following:

4.1 Sign up to a broadband service, a mobile service, a landline service and the entry level landline call bundle, which must all be on the same account.
4.2 Online billing and payment by Direct Debit are a pre-requisite for this service.
4.3 A twenty-four (24) month contract term for each of their broadband service and landline service (including the entry level landline call bundle).

5. A Customer who is within the minimum term of a contract for their existing mobile service, whether with JT or another mobile service provider, cannot transfer their mobile service to a new JT One service until they either: (i) complete the minimum term of their contract; or (ii) pay JT or their mobile service provider (as applicable) for the remainder of that minimum term.

6. A Customer who is within the minimum term of a contract for their existing JT broadband service or JT landline service may transfer their broadband and/or landline services to a JT One service by signing a new JT One twenty-four (24) month contract for both services, provided that a Customer cannot downgrade their broadband speed at the time of the transfer.

JT One Service

7. The JT One entry plan includes the following per month:

7.1 Broadband: up to 500Mb service with unlimited usage.
7.2 Mobile: unlimited calls to all Channel Island landlines and mobiles and unlimited SMSs to any destination.
7.3 Landline: the entry level landline call bundle provides unlimited calls to all local landlines and the fixed landline rental.

8. Mobile allowance:

8.1 Up to four (4) JT One mobile services (each charged at the applicable rate for the mobile option selected by the Customer) are allowed per JT One package.
8.2 Up to four (4) devices purchased by means of a JT Pay Monthly plan are allowed per JT One package.

JT One Broadband Terms

9. Once signed up to JT One, a Customer may add the following upgrades to the speed of their broadband service at any time without being required to renew or extend the contract term:

9.1 500Mb download/500Mb upload with unlimited usage for an additional £24.15 per month;
9.2 1Gb with unlimited usage for an additional £38.85 per month;
9.3 500Mb download/50Mb upload Professional Broadband service with a fixed IP and 10:1 contention ratio for an additional £26.25 per month; and
9.4 1Gb/100Mb Professional Broadband service with a fixed IP and 10:1 contention ratio for an additional £210 per month.

10. Although there is no fixed limit on monthly broadband usage, JT reserves the right to apply a fair usage policy. If JT, acting reasonably, is of the opinion that a Customer’s broadband usage is excessive compared to standard home or small business usage or has a detrimental effect on other customers, then JT may set a limit on the Customer’s monthly usage. Should that limit be persistently breached, JT may restrict, suspend or terminate the Customer’s broadband service.

JT One Mobile Terms

11. Add additional call destinations to the JT One entry level mobile service with the following options:

11.1 Unlimited calls to Channel Island and United Kingdom fixed and mobile numbers for an additional £10.50 per month; and
11.2 Unlimited calls to Channel Island, United Kingdom and selected international destinations* fixed and mobile numbers for an additional £15.75 per month.

*The international destinations included are: Australia, Botswana, France, Ireland, Kenya, Latvia, Poland, Portugal, South Africa and USA.

12. Add data to the JT One mobile service with the following options:

12.1 1GB for an additional £5.25 per month;
12.2 10GB for an additional £10.50 per month;
12.3 25GB for an additional £21 per month;
12.4 100GB for an additional £31.50 per month; and
12.5 Mobile data share for an additional £5.25 per month per device.

13. Additional JT One mobile services (up to a maximum of four (4)) may be added onto an individual JT One Plan.

14. Existing pay as you go Customers may transfer their mobile service to the JT One package. The JT account holder of the account on to which the mobile will be transferred, must bring photographic identification together with the pay as you go mobile handset itself into the retail outlet, where the retail staff will process the request.

15. The call minutes and SMS allowances are unique to the JT One mobile service and will not be shared with any other mobiles on the same account. Mobile data can be shared across the same account if a data share bolt-on is purchased for an additional £5.25 per month per device. SMSs and mobile data allowances are for the billed month. Any data and/or SMSs that remains unused at the end of a month will not be carried over to the following month. All usage in excess of the above allowances will be charged at JT’s standard rates.

16. The SMS allowance only applies to SMSs sent from a mobile device connected to JT’s network in Jersey or Guernsey, but such text messages can be sent to any number worldwide. JT cannot guarantee delivery of any SMS.

17. Any callsSMSs and data used whilst roaming will be charged at JT’s standard roaming rates. See www.jtglobal.com/roaming for more information.

JT One Mobile Roaming

18. If the Customer chooses to add data to the JT One mobile services as detailed above (either by purchasing an individual mobile data bolt-on or a shared mobile data bolt-on), the Customer will be able to access and use the mobile data allowance without incurring additional usage charges in the destinations listed on JT’s website at www.jtglobal.com/T&Cs (the “Free Roaming Data”):

19. Customers on a JT Pay Monthly mobile plan who share mobile data with a JT One mobile plan will not have access to the shared Free Roaming Data whilst roaming.

20. For the sake of clarity:

20.1 the Free Roaming Data only applies to mobile data. Any roaming call minutes or SMSs will be charged at JT’s standard roaming rates;
20.2 once the whole of the Customer’s mobile data allowance has been used, any additional mobile data usage (including any roaming mobile data usage) will be charged at JT’s standard (roaming) rates;
20.3 if the Customer uses mobile data whilst roaming (including the Free Roaming Data) for a period in excess of thirty (30) consecutive calendar days, JT has the right to charge for any roaming usage at its standard roaming rates; and
20.4 JT may change the list of countries where the Free Roaming Data is available at any time without notice to the Customer. Any changes to the list of countries will be published on the JT website at www.jtglobal.com/T&Cs.

21. The Free Roaming Data is only available to Customers based in the Channel Islands and who permanently reside in the Channel Islands. JT will consider a Customer to be permanently residing in the Channel Islands if:

21.1 the Customer’s bill is sent to an address in the Channel Islands;
21.2 the mobile device is used in the Channel Islands at least once every thirty (30) calendar days; and
21.3 the Customer’s inclusive voice, SMS and mobile data consumption in the Channel Islands is greater than the amount consumed whilst the Customer is roaming.

(together the “Conditions”)

22. If any one (1) or more of the Conditions is not fulfilled, JT reserves the right to charge its standard roaming rates for any roaming mobile data usage.

23. If a Customer resells a JT Subscriber Identity Module (“SIM”) to a person who does not fulfil any one (1) or more of the Conditions, then JT may block the use of that JT SIM.

JT One Landline Terms

24. Add additional call destination bundles to the JT One fixed line service with one of the following options:

24.1 Unlimited calls to local fixed and mobile numbers for an additional £5.25 per month; or
24.2 Unlimited calls to local, Channel Island and United Kingdom fixed and mobile numbers for an additional £10.50 per month.

General terms

25. Subscription to JT One cannot be taken in conjunction with any other JT landline, mobile or broadband promotional offers.

26. If the Customer removes the mobile service, the broadband service, and/or the landline service or the entry level landline call bundle from the JT One account, JT One pricing for the remaining service is no longer valid. The account holder will be liable to pay for the remaining minimum term on any disconnected service and the remaining connected services will revert to the following tariffs (the price of which will be at the monthly rate advertised by JT at the time of disconnection, subject to change from time to time at JT’s discretion):

26.1 JT broadband – 500Mb download speed with 100GB peak time data usage allowance, or JT Professional Broadband service with 500Mb download speed and 200GB peak time data usage allowance, if the Customer has opted for a Professional Broadband service;
26.2 JT landline – the standard Coreline rate without any landline call minute bundle; and
26.3 JT Pay Monthly mobile – 10,000 Channel Island minutes and SMSs with any existing data bolt-ons to which the Customer had subscribed to remain valid save that the Free Roaming Data will no longer apply and any roaming data usage will be charged at JT’s standard roaming rates.

27. Online Billing and payment by Direct Debit are standard on the JT One plan. JT will be entitled to charge an additional £1.31 per month for each of: (i) billing not received online; and (ii) payment made other than by Direct Debit. Therefore, a Customer that does not sign up to either online billing or payment by Direct Debit may incur a total additional charge of £2.62 each month.

28. JT One landline and mobile allowances do not include calls made and SMSs sent to premium rate numbers or any other specialised landline or mobile services that incur charges in excess of standard call charges, as detailed on www.jtglobal.com.

Show Summary

Summary

1. Choose your base plan

2. Personalise your plan

Mobile

Broadband

Landline

Total cost: