Device and user guides
1. What is VoLTE? VoLTE works by converting voice into data and transmitting it over the network. It uses IP-based technology, enabling higher quality voice calls and faster call set-up times compared to traditional voice calls.
2. How does VoLTE work? VoLTE works by converting voice into data and transmitting it over the network. It uses IP-based technology, enabling higher quality voice calls and faster call set-up times compared to traditional voice calls.
3. What are the benefits of VoLTE? VoLTE offers several benefits, including:
– High-definition voice quality: VoLTE provides clearer and more natural-sounding voice calls compared to traditional voice calls.
– Faster call setup: VoLTE enables quicker call set-up times, reducing the delay before a call connects.
– Enhanced reliability: In areas with weak signal coverage, VOLTE offers better call quality thanks to technologies like HD Voice and Advanced Calling.
– Simultaneous voice and data: With VoLTE, users can make voice calls while using data services, such as browsing the internet or streaming videos, without interruptions.
4. Do I need a specific phone to use VoLTE? Yes, your device will need to support VoLTE for you to use it. Most modern smartphones are VoLTE-capable, but it’s essential to check your device for compatibility. To access VoLTE please go to network settings and switch on as required.
5. Do I need to use VoLTE while roaming in the USA? VoLTE roaming is essential to be able to access voice and SMS services whilst travelling in the USA and it will allow you to make high-quality voice calls while roaming in supported countries.
6. Is VoLTE secure? VoLTE calls are encrypted to ensure privacy and security. This encryption helps protect voice data from unauthorised interception, making VoLTE a secure method for making voice calls over mobile networks.
7. How do I check if my handset is VoLTE capable?
Phone Settings
You can check if your phone supports 4G VoLTE by;
1. Head to settings on your phone.
2. Got to the ‘Mobile network section’. This step may vary from phone to phone. You may have to tap on ‘More’ to access the network type.
3. Under the ‘Mobile network’, locate the ‘Preferred network type’ or ‘Network section’.
4. Now you will be able to see the network options 4G, 3G and 2G. If you see 4G or LTE, then your phone supports 4G VoLTE.
For iPhone users
You can follow these steps to check whether your device supports VoLTE.
1. Head to the Settings on your device.
2. Navigate to Mobile Data > Mobile Data Options > Voice & Data.
3. Check if you see the 4G Network Type.
