Logging into My JT is the quickest way to get what you need. All your service info is right there, and because you’re already securely signed in, you’ve passed the security checks – so you can skip the back-and-forth and get straight to sorting things with just a few taps. It’s faster, easier, and all about making your life simpler.

With the My JT app, it’s never been easier to stay in control of your JT services – top up, track your usage, check your balance, and see exactly what’s included in your plan, all in one place.

No queues. No waiting. Just quick, easy self-service, 24/7.

Whether you’re moving house, need roaming advice, or just want help troubleshooting your fibre connection – the Chat & Service Hub is your go-to support sidekick. It’s packed with helpful answers and quick responses to get things sorted fast – right from your phone. 24/7 digital support, always just a tap away, wherever you are.