People

People
People

“Through our responsible approach, we will ensure our business and our products are a force for good in the communities in which we serve”.

Sustainability - People mobile

Our people ambition focuses on a series of targets, under two key pillars of focus:


Community >

Diversity, Inclusion & Belonging >

Community


JT have been at the heart of island life for over 130 years. Our journey began with the goal of connecting people of the Channel Islands to each other, bringing people together to create conversations, relationships and to achieve great things. It is our communities and the people within them that make our islands an amazing place to live, work and play. Today we can say with pride, that thanks to our fibre network we are truly one of the most connected places on earth. Our network, throughout the COVID-19 pandemic has been a lifeline for many and showed the positive effect a video call can have on our mental health, during times of lockdown. As the world keeps evolving, we at JT believe that we have a responsibility to our people and our communities, to give back to the less fortunate, educate and champion digital inclusivity and to make sure that no one is left behind.

JT Community 
Giving

In 2022 we launched the JT Community Giving fund which is a charitable support scheme aiming to give back to our local community by way of a financial grant, technological support, access to volunteers or a subscription donation, where applicable.


Not for profit organisations can apply to the fund if they are running a community or environmental project or event.

Provide Support for Digital Innovation and education

We will champion and support digital education, upskill and inclusion opportunities for all.


We continue to support digital education and progression for small businesses, whilst providing world-class digital solutions to all customers.

Environment and Heritage

We will support education and awareness initiatives that protect or enhance our Island’s environment, heritage and community life.

Our Volunteer Policy

We also launched our new volunteering scheme “JT in the Community” which gives all of our people 1 days’ paid leave to volunteer for a locally registered charity during ordinary working hours.


We are also supporting the Green Grid project in conjunction with the National Trust in Jersey and in partnership with Jersey Water and Jersey Electricity, focused on planting and maintaining an additional 5 miles of new hedgerow to create and enhance a network of hedgerows for the benefit of Jersey’s wildlife, landscape and natural resources to actively address some of the issues arising from the climate change crisis and biodiversity crisis.

£4£ matching

In 2022 in conjunction with the launch of our Volunteer Policy we also launched our £4£ scheme.


We continue to support digital education and progression for small businesses, whilst providing world-class digital solutions to all customers.

JT Community Giving

In 2022 we launched the JT Community Giving fund which is a charitable support scheme aiming to give back to our local community by way of a financial grant, technological support, access to volunteers or a subscription donation, where applicable.


Not for profit organisations can apply to the fund if they are running a community or environmental project or event.

Our Volunteer Policy

We also launched our new volunteering scheme “JT in the Community” which gives all of our people 1 days’ paid leave to volunteer for a locally registered charity during ordinary working hours.


We are also supporting the Green Grid project in conjunction with the National Trust in Jersey and in partnership with Jersey Water and Jersey Electricity, focused on planting and maintaining an additional 5 miles of new hedgerow to create and enhance a network of hedgerows for the benefit of Jersey’s wildlife, landscape and natural resources to actively address some of the issues arising from the climate change crisis and biodiversity crisis.

Provide Support for Digital Innovation and education

We will champion and support digital education, upskill and inclusion opportunities for all.


We continue to support digital education and progression for small businesses, whilst providing world-class digital solutions to all customers.

Environment and Heritage

We will support education and awareness initiatives that protect or enhance our island’ environment, heritage, and community life.

£4£ matching 

In 2022 in conjunction with the launch of our Volunteer Policy we also launched our £4£ scheme.


We continue to support digital education and progression for small businesses, whilst providing world-class digital solutions to all customers.

JT Community Giving

In 2022 we launched the JT Community Giving fund which is a charitable support scheme aiming to give back to our local community by way of a financial grant, technological support, access to volunteers or a subscription donation, where applicable.


Not for profit organisations can apply to the fund if they are running a community or environmental project or event.

Provide Support for Digital Innovation and education

We will champion and support digital education, upskill and inclusion opportunities for all.


We continue to support digital education and progression for small businesses, whilst providing world-class digital solutions to all customers.

£4£ matching 

In 2022 in conjunction with the launch of our Volunteer Policy we also launched our £4£ scheme.


We continue to support digital education and progression for small businesses, whilst providing world-class digital solutions to all customers.

Environment and Heritage

We will support education and awareness initiatives that protect or enhance our Island’s environment, heritage and community life.

Our Volunteer Policy

We also launched our new volunteering scheme “JT in the Community” which gives all of our people 1 days’ paid leave to volunteer for a locally registered charity during ordinary working hours.


We are also supporting the Green Grid project in conjunction with the National Trust in Jersey and in partnership with Jersey Water and Jersey Electricity, focused on planting and maintaining an additional 5 miles of new hedgerow to create and enhance a network of hedgerows for the benefit of Jersey’s wildlife, landscape and natural resources to actively address some of the issues arising from the climate change crisis and biodiversity crisis.

Diversity Inclusion and Belonging 


JT is striving to create an inclusive workplace where everyone feels valued and respected, and every employee can be themselves and reach their potential. 

We want JT to be innovative and productive so we can deliver the best products and services to our customers and diversity will help us achieve this. Our Vision is to be an organisation where everybody is free to be the best they can be, to grow and innovate in a respectful and supportive workplace that enables us to attract and retain a diverse talented workforce. 

JT are a member of the Employees Network for Equality & Inclusion (ENEI) and as such closely monitor our own progress as part of the Talent, Inclusion and Diversity evaluation (TIDE). We are committed to our journey in each area, and we aim to increase our score year on year.

Workforce diversity

We recruit from a diverse, qualified group of candidates to increase diversity of thinking and perspective.


We will continue to proactively encourage voluntary disclosure to inform our continuous improvement plan.

Workplace inclusion

We foster a culture that encourages collaboration, flexibiltiy and fairness to enable all employees to contribute to their potential and increase retention.


We will continue to carry out benchmarking and maintain our reputation of being an inclusive great place to work.

Social inclusion

We encourage talent across all sectors of society, regardless of diversity, to view all career opportunities within JT to be achievable.


We will continue to engage with
schools through the 
'Inspiring the Future Platform' and other initiatives to promote careers at JT.


Our smart ways of working support our people to work flexibly.

Sustainability and
 accountability

We identify and break down internal systematic barriers to full inclusion by embedding diversity and inclusion in our policies and practices and equipping leaders with the ability to manage diversity and be accountable for the results. 


We will continue to embed and build out initiatives to support this.

Mental and physical health and wellbeing

We will continue to support the mental and physical wellbeing of our people.

Workforce diversity

JT proactively encourage voluntarily disclosure of  workforce diversity. This informs our continuous improvement plan.

Sustainability and accountability

We have identified and broken down internal systemic barriers to full inclusion by embedding diversity and inclusion in our policies and practices and equipping leaders with the ability to manage diversity and be accountable for results.


We will continue to embed and build out initiatives to support this.

Workplace inclusion

We will continue to carry out benchmarking and maintain our reputation of being an inclusive great place to work.

Social inclusion

We encourage talent across all sectors of society, regardless of diversity, to view all career opportunities within JT to be achievable.


We will continue to engage with schools through the 'Inspiring the Future Platform' and other initiatives to promote careers at JT.


Our smart ways of working support our people to work flexibly.

Mental and physical health and wellbeing

We will continue to support the mental and physical wellbeing of our people.

Workforce diversity

JT proactively encourage voluntarily disclosure of  workforce diversity. This informs our continuous improvement plan.

Workplace inclusion

We will continue to carry out benchmarking and maintain our reputation of being an inclusive great place to work.

Mental and physical health and wellbeing

We will continue to support the mental and physical wellbeing of our people.

Social inclusion

We encourage talent across all sectors of society, regardless of diversity, to view all career opportunities within JT to be achievable.


We will continue to engage with schools through the 'Inspiring the Future Platform' and other initiatives to promote careers at JT.


Our smart ways of working support our people to work flexibly.

Sustainability and accountability

We have identified and broken down internal systemic barriers to full inclusion by embedding diversity and inclusion in our policies and practices and equipping leaders with the ability to manage diversity and be accountable for results. 


We will continue to embed and build out initiatives to support this.

What we’ve done so far...

Charity Support

Charity support for Macmillan Jersey

In 2020 our people helped to raise nearly £30,000 for Macmillan Jersey and we provided the charity with lifeline digital equipment to continue supporting vulnerable islanders.
Phones for the vulnerable

Phones for the vulnerable initiative

We’ve offered all vulnerable islanders who do not have a mobile phone, a free handset and sim card, for use in emergencies.
National Trust Conservation

JT supports National Trust Conservation

Members of JT’s Sustainability committee supported The National Trust for Jersey, with Habitat restoration and enhancement of local bird hides.
Mental Health first aiders

Mental health first aiders support and focus on well-being

At JT we believe in the importance of looking after our people. Which is why we’ve supported 26 of our people to become fully accredited Mental Health First Aiders.
International Women's Day

JT celebrated International Women’s Day 2020

Women have been building a career in technology for decades. Telecoms and technology may not be an industry instantly thought of for attracting women, however the women within JT have built strong reputations based on their expertise in their field and are inspiring others, regardless of gender.
Neurodiversity awareness

Neurodiversity awareness training

In 2020 we conducted Neurodiversity awareness training for all our employees globally.
Living Wage

Living Wage

JT was Jersey’s first large-scale commercial organisation to become a Living Wage Employer, ensuring that all its employees in the Channel Islands and around the globe are paid a fair wage for their work.
JT Total Wi-Fi

Launch of JT Total Wi-fi - provides protection from security threats both inside and outside the home as well as parental controls to allow management of content filters and websites.
FREE Cyber Security Assessments

Conducted a series of FREE Cyber Security Assessments for our customers and will continue to do so.
Managed Firewalls and DDoS

Provide Managed Firewalls and DDoS Mitigation products for our business customers.