“JT will be neutral in its own carbon emissions and will help our stakeholders to dramatically reduce their own carbon footprint by 2030”.

Sustainability - Planet mobile

Our planet ambition focuses on a series of targets, under three key pillars of focus:

Power Consumption & Energy Efficiencies >

Travel – to work and at work >

Circular Business Model >

Power Consumption & Energy Efficiencies

Electricity usage and cooling refrigerants are the primary drivers of Scope 1 and 2 Carbon emissions and are a key focus for reduction for JT within our 10-year strategy. Power consumption and energy efficiencies cover everything we do, from our high-tech Data Centres, Fixed and Mobile Networks to our various office buildings across the Bailiwicks. We have reviewed our portfolio and set some very ambitious targets centered around a reduction of property, increasing our use of renewable energy and enabling our customers to consume less power. Ambitions of this scale will not be achieved overnight but plans are in place for significant reductions with some short-term commitments that will contribute to real meaningful change going forward.

Use sustainably
sourced energy

Transition 50% of energy consumption to renewable sources by 2025 across the Channel Islands

Working with our suppliers to change their source of energy to a sustainable, renewable source and locally generated where achievable

We will complete the proof of concept to power all JT Mobile RAN Technology on the island of Sark, via renewable and sustainable energy sources. Learning from which will be applied to JT Channel Islands future business.

A reduction
(or repurposing)
of our
property estate

Exit one property per year over the next 5 years

Reduce and repurpose our footprint, through a review of our property portfolio that is based on our long-term future needs.

Reduce the impact
of refrigerants

Reduce air-conditioning refrigerant impact by 50% over the next 5 years

Use technology to enable the smart use of energy, to reduce our cooling requirements and in turn the use of refrigerants which are harmful to the environment.

Travel – to work and at work

The reduction of travel is one of the most obvious commitments to make. In 2020, COVID-19 halted local, national and international travel for most of the world's population making us re-think how to structure our working ways. Technology became the main enabler of collaboration and our planet thrived with the reduction in air pollution as a result. People everywhere found a new passion in cycling and walking as life slowed down in many ways. As the vaccination programme begins to roll-out, our challenge is to remind each other of the benefits of sustainable travel. At JT we have launched a cycle subsidy scheme to do just that. From a business perspective we intend to reduce all travel to that of essential business only and have already begun the transition of converting our fleet to electricity.

Reduce carbon
impact from on Island business travel

Reduce JT’s overall fleet size from 100 to 80 and replace all remaining vehicles with more sustainable modes of transport by 2025


During 2021 we aim to reduce the pan-island fleet number by a further 20% and continue with our introduction of electric vehicles.

Improve employee travel
to and from work

Educate and support our employees on using cleaner modes of transport to get to and from their places of work to reduce pollution

In 2020 we launched our Cycle Back to Work subsidy scheme and in 2021 we will be engaging with local public transport suppliers to offer discounted rates for our employees.

Wherever possible we will use remote servicing for our customer, to reduce our on island by engineers.

Eliminate non-essential
business travel

Introduce on-line systems that help monitor and approve essential travel only requests to reduce the environmental impact of International travel

During the COVID-19 pandemic, JT ensured all employees were able to work from home, providing IT and leading video conference systems to ensure everyone could stay connected.

All essential travel is offset through a “Gold standard verified” carbon offset scheme “Rwanda Borehole Clean Drinking Water”.

Circular Business Model

The importance and benefit of a circular business model is evident. It encourages consumers around the world to reuse, repair, recycle - but in order for habits to change, then businesses must allow and champion the change. The ethos is to keep waste to a minimum and by doing so, increasing the life cycle of the products we sell. That is why we offer all our devices over a three year payment plan, which encourages our customers to keep their devices for longer than the status quo. Our commitment to a circular economy is far broader and greater than this, as we’re also committed to a single-use plastic free future, supplier recycled packaging and the repurpose of our larger product portfolio, including PBX systems.

Reduce plastic
in our stores

To eliminate the use of single use plastic in our retail stores by 100%


At the end of 2020 we changed our bag supplier, our shop bags are now made from recycled paper and we no longer pre-produce customer instore brochures.

Stock handsets
which support

To ensure 80% of our retail accessories are recyclable packaging by 2022 and 100% by 2030

Currently over 60% of the products we stock support recyclable packaging.

Repurpose legacy
electrical products

We will put a process in place to re-purpose decommissioned electric items

We’ve recently launched a process to look at ways we can encourage customers to on-gift their legacy products to charities who could still benefit from their use and our JT engineers are reinstalling these items for free.

What we’ve done so far...

Cycle Back to Work

Now offering Fairphones,
the world’s most sustainable

The Fairphone 3+ is now available on Find out more
Installed PIR sensors

Installed PIR (passive infra-red) sensors in our main office buildings to ensure lights are not left on

Solar Film

Placed solar film on the windows in our office buildings which in turn reduces the running of the Air Conditioning units

Installed time clocks

Installed time clocks on all water boilers to manage running times and reduces energy waste

Decommissioned all copper broadband

Decommissioned all copper broadband equipment in Jersey

Cycle Back to Work

Cycle Back to Work scheme launch

In 2020, we launched a subsidy for our people to help towards the cost and use of a bicycle.

JT Supporting the Green Transport Revolution

A fleet of environmentally sustainable e-bikes and e-vehicles are being kept on the road thanks to the award-winning mobile network and technology developed by JT.
Electric vehicles

JT vehicles go electric

In 2020 we purchased our first 14 second hand electric vehicles and installed 4 duel charging stations.
Refurbished Phones

Refurbished phones to our people

Selling refurbished phones to our people acts as employee benefit whilst promoting a circular economy.

Launch of Zero1 and eco benefits

Paper bags in store

Paper bags in store

Our retail stores are using 100% new bio-degradable paper bags.
Recycling bins

Provided recycling bins in all JT premises

Battery recycling

Included additional battery recycling facilities in all buildings

Removed plastic cups

Removed all plastic cups from our offices

Les Quennevais School

Les Quennevais School and Beresford Street kitchen reusing Avaya equipment