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JT Group Drives Global Expansion with Advanced Fraud Detection Technology

Following the acquisition of Spectrum Message services earlier this year, JT Group is rapidly expanding its reach across the Americas in response to overwhelming demand. This expansion highlights JT’s commitment to combating financial crime with innovative mobile intelligence solutions and marks the introduction of their latest fraud prevention product, MoneyGuard, to new markets, reinforcing its role as a leader in financial security.

Washington based, Andreas Suma, is leading this expansion in North and Latin America. He brings over two decades of experience in developing growth strategies for top firms in the fraud prevention domain as well as significant experience in payments and digital channels across the hemisphere, including ACI Worldwide, FICO, and Clickatell. His expertise is crucial in tailoring MoneyGuard to meet the specific challenges of the American markets.

According to recent statistics, incidents of fraud involving payment platforms continue to see notable increases, with consumers reporting a 50% rise in fraudulent activities last year alone. This trend is predicted to continue, driven by evolving fraud threats and the increasing adoption of real time payments. MoneyGuard tackles this challenge head-on by integrating sophisticated mobile intelligence and customer engagement capabilities into everyday financial transactions, enhancing fraud detection and prevention in real-time. MoneyGuard currently protects over 130 million customer accounts globally and supports comprehensive communication via SMS, WhatsApp, mobile app push notifications, email, and voice, keeping customers informed through convenient, cost-effective, and preferred channels.

Tom Noel, Chief Product Officer, JT Group, said, “Our expansion into the US is driven by the urgent need for cutting-edge, accessible technology that secures consumers’ finances against increasingly sophisticated threats. MoneyGuard represents the pinnacle of our innovative efforts, blending real-time fraud detection with mobile intelligence solutions to provide a steadfast defence for consumers.”

Andreas Suma, Managing Director, JT Mobile Intelligence added, “The proven MoneyGuard solution is an ideal fit for the US market as consumers increasingly adopt real-time payments. Increasing usage of alternative payments and wallets, including the impending entry of FedNow standards, will accelerate this shift. Capabilities such as MoneyGuard allow better protections to consumers and greatly minimize friction with consumers engaged through traditional channels while notably reducing operational costs.”

With ongoing plans to expand its Mobile Intelligence solutions, JT is committed to ensuring that businesses and their customers can rely on their transactions being safeguarded by the most advanced systems available.



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JT Mobile Intelligence defending against impersonation fraud

JT Group Limited has expanded their suite of Mobile Intelligence services with the launch of Scam Signal which allows businesses to protect their customers from impersonation scams, particularly Authorised Pushed Payment (APP) fraud.

Working alongside global analytics software provider FICO, JT have become the first of Vodafone’s channel partners to offer Scam Signal with their mobile intelligence solutions.

JT continues to take a market-leading position in Mobile Intelligence, which uses mobile systems and networks to learn, analyse and resolve user queries with intelligent data. Scam Signal provides a framework of computer rules that app developers and businesses can use to tackle online fraud and protect the digital identities of their customers, enabling financial institutions to swiftly identify and thwart fraudulent bank transfers as they occur in real-time. Leveraging advanced analysis of real-time network data during live transactions, it effectively detects and mitigates social engineering attempts aimed at deceiving and defrauding account holders.

During a successful three-month pilot with a leading UK bank, it was shown that Scam Signal detection could be improved by as much as 30%.

The launch of Scam Signal is particular timely given the growing problem of APP fraud within the UK. Statistics published by the UK government show that 1 in 15 people have fallen victim to fraudulent activity. In 2022, more than £485 million was lost to APP fraud. Recent data for the Channel Islands show a 20% increase in online fraudulent activity, increasingly affecting older and vulnerable people with many losing considerable amounts of money.

Jersey Police recently warned islanders about an increase in these types of scams which can see people losing their life savings. Earlier this year, Guernsey Police also reported that six people were scammed out of a total of £80,000.00. Typically, APP fraud involves a criminal tricking someone into sending them money, often through impersonating representatives from banks, government departments, or even a family member. They can also deceive a victim into making advance payments for fraudulent investments, counterfeit goods and services, or even extort money through a seemingly genuine romance or friendship.

Peter Stok, Global Head of Mobile Intelligence Strategy, JT Group said: ‘The technology represents a significant breakthrough in the fight against fraud and is directly meeting customer’s needs, helping financial institutions to protect consumers by tackling fraud at its source. It’s an essential part of JT’s Mobile Intelligence solutions, providing streamlined identity verification, discreet authentication, and instant fraud protection.

‘Customers are increasingly demanding that their information is safeguarded and to have top-level security that keep pace with the sophistication of fraudsters. Together with our strategic partners we’re addressing a critical need, responding to a more than 20% increase in fraud last year alone.’



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On Your Marks, Get Set, Grow: Healthy snacks provided by JT

This year, children attending the ‘On Your Marks’ holiday sports sessions hosted by the Guernsey Sports Commission will be treated to fresh fruit, provided by JT’s Community Giving scheme.

‘On Your Marks’ provides multi-sports and sports taster sessions for children and young people during the school holidays, focusing on fun through physical activity from a young age.

Up to 100 children and young people attend each session and enjoy a full morning of games and activities including sports such as football, cricket, hockey, netball and softball.

Once a week the Commission likes to provide a free fruit break for all the children and young people to encourage them to eat more fruit, and often to try new varieties they may not have experienced before.  To help keep costs low for parents, the Commission applied to the JT Community Giving scheme asking for assistance in offering healthy and wholesome snacks for the children.

Nicky Will from the Guernsey Sports Commission explained: ‘Being able to provide a healthy snack for everyone who attends, at least once a week helps to reinforce a healthy lifestyle and is popular with everyone.  Thanks to JT’s help we’re able to provide a wide selection of fresh fruit such as strawberries, watermelon, grapes and oranges and as soon as it all hits the tables the children swoop in, and it’s all gone in a matter of minutes.’

Kate Marshall, Head of Guernsey Enterprise at JT said: ‘We all know the importance of an active lifestyle and a healthy diet; the ‘On Your Marks’ holiday activities are a brilliant way to encourage those choices from a young age, introducing them to good habits that can last a lifetime. For us, our support is about reinforcing the positive energy gained from play while at the same time helping their wellbeing with nutritious food. It’s practical support which aligns with our belief in the positive impact of small, meaningful actions.’’

JT Community Giving helps local projects and initiatives by offering them the opportunity to apply for funding, devices, subscriptions, technical support, or even hands-on help from some of JT’s many willing volunteers.

For more information about JT Community Giving, FAQs and an application form, go to: https://www.jtglobal.com/community-giving/



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JT Support Jersey Mencap as part of their Community Giving Scheme

Jersey Mencap is the latest charitable cause to receive support from JT’s Community Giving scheme. JT’s donation has allowed the charity to purchase reaction lights that will support its members with a range of abilities to improve hand-eye coordination, reaction time, and cognitive skills while having fun.

The innovative technology uses a series of lights to trigger a response. The light creates stimuli, causing us to react by turning it off with a foot or hand. Each light has a sensor that records the number of times it is extinguished within a defined timeframe. The sensor can be monitored over time to track progress and identify any areas that may need improvement.

This unique form of mental training creates significant changes within the brain. Neurotransmitters deliver important information that tells parts of the body to start moving. The more the neurotransmitters move, the faster and more efficiently they are received, allowing us to be more agile and efficient when responding to stimuli, such as playing sport or having a conversation.

Jersey Mencap has around 150 members with learning disabilities. They offer weekly activities that will appeal to their members, provide more structure to their week, build friendships, and a chance to try something new.

Ali Hand, Activity Coordinator at Jersey Mencap, explained: ‘Working in partnership with Jersey Sport, our members attend a weekly circuit training session to improve physical fitness that has been running for a number of years. The reaction lights are so versatile and, with the help of a personal trainer, can be used for many different games and exercises, which can be adapted to the level of ability. Introducing the reaction light training has been fun because we’re learning to use them together, and it has created an interactive way for our members to have fun and improve their skills.

‘The reaction lights are expensive to buy, which is why we’re so grateful to JT for this wonderful donation.’

Pip Carpenter, JT’s Head of Consumer Markets, said: ‘It is fascinating to see how this innovative technology can help islanders with physical disabilities whilst also being fun.

‘Once we understood how these special reaction lights could be used and the benefits they offer Mencap’s members, we were keen to help. It’s exactly the kind of project JT loves to support through our Community Giving scheme.’

Applications for this year’s JT Community Giving Scheme are open, with reviews taking place every three months. It’s an open call to not-for-profit organisations, schools, and community groups across the Channel Islands to join JT’s journey of community enhancement and support.