Please note, a software upgrade to the fixed landline and broadband network will take place in phases over the next few weeks.
The work will take place between midnight and 06.00am on Wednesdays and Thursdays from 13th February to 12th March, covering different locations on each occasion, details can be found here.
During this maintenance users will be unable to make or receive landline calls for a maximum of 15 minutes.
Note: the mobile network will continue to work, however some users may experience reduced coverage.
Any customer without a mobile phone, who is concerned about this short outage can contact JT on 882882 or visit our retail store to request a loan mobile phone for use over this time.
These planned works are part of JT’s on-going commitment to provide a high quality, reliable and secure service to our customers.
JT will post the locations of each planned works and any updates or changes on our Service Announcements webpage.
JT’s retail team will be manning an exhibition stand at this year’s Digital ACE event organised by Digital Greenhouse on Saturday 8th February between midday and 5 pm at Beau Sejour.
This popular annual event takes place ahead of National Safer Internet Day, attracting high numbers of visitors keen to know more about the latest technology and e-safety advice, numbers are expected to exceed last year’s attendance of 3,000 throughout the day. The exhibition features many of Guernsey’s leading tech and digital organisations under one roof, providing both adults and children with a fun interactive day out to learn about e-safety in today’s digital world.
The JT team have lots of information to share about how best to use electronic devices and the Internet, which will empower families to learn, explore and manage their online lives in a positive and safe way.
Visitors to the JT stand will be able to try out the latest gaming console from Nintendo, which is a real example of how modern technology can help with creativity and development. We also have a competition to win a Nintendo Switch and Labo VR Kit, which is a series of DIY kits for building, from cardboard, your very own Toy-Con creations. This is about encouraging children to build and learn in both a virtual and a real environment, encouraging both ‘real world’ manual dexterity as well as virtual gaming skill.
Tamara O’Brien, Deputy Managing Director JT (Guernsey) commented:
“As a parent of a young daughter myself I’m also focussed on finding the right balance between our connected lives and our real lives. Increasingly our schools encourage homework to be completed online and of course technology is firmly embedded into our education and school systems. So, this show is a great way to discover the latest technology, understand how to maintain that balance and hear the latest thinking on helping our children stay safe online.”
For anyone who can’t join us at Digital ACE, JT’s High Street shop team are always happy to see people instore and help with useful information and friendly advice on the latest range of technology and help customers with enabling Internet routers to block certain sites, or seeing first-hand the devices we have available to help them stay in control online
All JT’s advice and guidance is available online at: https://www.jtglobal.com/global/e-safety/