Aerial photo of Cobo Bay Hotel
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Balcony Gigs to return in the 10th year of JT support

With news of the Government’s roadmap for exiting lockdown, Cobo Bay Hotel have announced that their popular Balcony Gigs will return this summer with an exciting line-up for Guernsey music lovers. The Big Band Collective will kick off the series of six gigs starting on Sunday 2 May, marking 10 years since JT began sponsoring the now legendary, and much anticipated, annual Balcony Gigs.

On the line-up, which will continue through the summer until the August Bank Holiday weekend, are tributes to world famous international acts such as AC/DC, Fleetwood Mac and Oasis, supported by amazing local bands,  many of whom are now firm favourites on the Cobo stage.

Organisers will stay in close contact with the health authorities to make sure the gigs comply with all restrictions in place to ensure the safety and wellbeing of everyone attending and contributing to each event.

Tamara O’Brien, JT’s Deputy Managing Director in Guernsey, said: “Living through the recent lockdown, we have all had a reminder of the things we miss the most, and one of those is probably having the chance to get together with family and friends to enjoy live music. The Cobo Bay gigs provided a massive boost for our community in 2020 when we were lucky enough to be the only place in the British Isles able to hold live music events. Which is why, as we emerge from lockdown, we are pleased to have this opportunity to confirm our support and our renewed sponsorship of these gigs, given what has been an extremely challenging time for all those in the hospitality sector. Guernsey has a really proud tradition of supporting this industry who do so much to enrich our lives. I know I’m not alone in counting down the days for The 2021 Summer Balcony Gigs to kick off,  with a line-up of amazing musical talent who can’t wait to perform.”

Another great Guernsey tradition is supporting local charities, especially now when fundraising has been so difficult for them. There will be a collection at every event in support of the Guernsey Cheshire Home and Guernsey Cancer Support. Each gig will be live streamed across JT’s social media channels so they can be enjoyed by people everywhere.

David Nussbaumer, organiser of Cobo Bay Hotel’s Balcony Gigs, said: “The ongoing support from JT in conjunction with the extra financial assistance received from Ravenscroft this year has ensured the continued success of our Summer Balcony Gigs.  We’re also celebrating a ten-year partnership with JT that we very much value, and look forward to working closely together to bring the carnival atmosphere to Cobo Bay this summer. I really can’t wait to look down on all those happy faces enjoying the true spirit of the Guernsey summer.”



JT Sustainability Strategy
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JT launch their 10-year Sustainability Strategy

JT has launched a 10-year Sustainability Strategy, setting clear targets to reduce its impact on the planet and local environment, and to become a carbon neutral business by 2030.

The JT Sustainability Strategy focuses on two main ambitions, centred around Planet and People. Not only are they focused on reducing environmental impact, but the strategy also outlines their focus on promoting diversity within the organisation and connecting and bringing together our communities. For over a century, JT has been at the very heart of island life, adapting to change and leading innovation and technology in the communities it serves. Today JT has a very clear purpose, which is to help connect their people, customers and islanders to their sustainable future.

The Telecoms operator worked with The Carbon Trust to benchmark and baseline their carbon emissions, bringing existing environmental activities together into a robust and formal planet policy and future vision. That includes using more locally generated renewable energy, reducing their fleet size and moving to electric vehicles, scaling down and repurposing their property estate, while also supporting their customers and partners to reduce their own carbon footprint.

The People strategy also outlines JT’s focus on the community and their commitment to supporting local charities, vulnerable groups and champions the importance of digital education and online security for all. Workforce diversity and inclusion is also a key focus area for the Group which they see as critical to ensure growth and attract the best talent.

Graeme Millar, JT Group CEO, commented: “Climate change remains one of the most urgent challenges for our society today. The fight to contain it requires a genuine commitment from all of us, it’s an opportunity for everyone to work together to protect the world we all share. For us, this is a really important part of our 10-year strategy alongside our ‘social sustainability’ commitment to do good in the communities we live and work in. We’ve a responsibility to champion and lead on digital inclusivity and education and I’m excited to see the benefits that will bring to our islands. We’ve set ourselves some ambitious targets, which won’t be achieved overnight, we hope when we report back each year, we can demonstrate positive steps forward.  We know we won’t get it right first time, however with the support of our people, customers and partners we hope to see good our commitments to supporting our purpose, while providing positive digital and social experiences.

Energy use is an essential part of day to day business operations, but all telecom operators have considerable scope to cut energy costs and consumption which is why JT’s teams are determined to make efficient and sustainable changes wherever the opportunity presents itself.

Tom Noel, JT’s Director of Corporate Affairs and Sustainability, said: “We’re already making great progress in reducing energy use in all our buildings, using a series of simple solutions such as sensors that make sure lights are not left on, something every business can commit too. We’re putting our foot firmly on the accelerator to achieve wider sustainability goals within our communities, supporting the aims of being a force for good. That’s not just about reducing our use of energy and switching to renewable sources, it’s also about being at the core of community life and supporting a digital future for everyone, because we really believe that the way forward is together’’.



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Information re planned maintenance of business operating systems

As part of on-going investment in its infrastructure, JT will be working with its suppliers to conduct planned maintenance on some of their business operating systems, including payments and charging systems, during March 2021. The work is necessary to ensure the systems that JT use remain up-to- date, secure and continue to provide the services customers expect to the highest standards.

These upgrade works will take place over the weekend of Saturday 20 and Sunday 21 March behind the scenes with minimal customer impact. During the upgrade, customers can continue to use JT services as normal, however prepaid top-ups will not be possible between 3pm on Saturday 20 March and 9am on Sunday 21 March, so we would encourage customers to make any necessary recharges ahead of this time. Customers will be able to view their bills but will not be able to make any bill payments during this time.

JT commented: “The planned works are part of JT’s on-going commitment to provide a high quality, reliable and secure service to our customers. From time to time as technology improves, our systems need to be updated which is why we are taking this step now. We wanted to give our customers notice of this, as part of our on-going programme of works investing in our platforms; for example we have already informed our customers who use our self-serve portal of some recent upgrades. Our friendly advisors are always on hand to help if customers have any questions.”

If any customer experiences a problem please contact us by emailing home@jtglobal.com and one of our JTHelp Team will respond to you as quickly as possible.