Telecoms & postal services to be made free to support Ukraine

JT and Jersey Post are working together to support Islanders who have relatives and friends in Ukraine.

As of 1st March 2022, all fixed and mobile calls and SMS messages from the Channel Islands to numbers in Ukraine will be free.

Meanwhile, Jersey Post will waive postage charges for mail addressed to Ukraine from today.

Pip Carpenter, Head of Consumer Market at JT, said: “We have all seen the deeply disturbing images and news coming from Ukraine and our hearts go out to the people caught up in this tragedy. We want to do what we can to help and, working with Jersey Post and others, we hope by making phone calls free will support those who are trying to contact and stay in touch with friends and loved ones.”

David McGrath, Group Marketing Director from Jersey Post, said: “As both JT and ourselves are in a position to help, we started working on how to make this happen over the weekend. Keeping in touch with people at moments like this are vital, and we will do all we can to help those caught up in these tragic events.”

Mail should be hand-delivered to both Broad Street Post Office and Rue des Pres Post Office for processing by Jersey Post.



JT partners with Sky Mobile to protect customers from fraud

JT partners with Sky Mobile to protect customers from fraud

JT has partnered with Sky Mobile, voted Uswitch Best Pay Monthly and Best Value Pay Monthly network, to  provide additional  security for its millions of customers when carrying out financial transactions on their mobile device.

By partnering with JT’s Fraud Protection Services (FPS) Sky Mobile can help UK Banks’ fraud detection systems  to query valuable network information, providing an extra level of security to Sky Mobile’s customers  against SIM swap fraud. Criminals use SIM swap fraud to gain access to bank accounts by hijacking one time pass codes sent to mobile phones.

Once triggered by the bank, JT’s  system, in conjunction with Sky Mobile,  can carry out  a seamless background check to verify whether the SIM has been swapped on the customer’s phone, a key indicator of potential fraud and prevents criminals from stealing customers’ identities.

By working with mobile and virtual network operators globally, JT’s Fraud Protection Services provides the broadest coverage possible to prevent criminals from stealing customers’ identities. The service is already widely used by banks and businesses throughout the UK and around the world, providing additional security and peace of mind.

Clare Messenger, Head of Fraud Protection Services at JT, said: “SIM Swap Fraud is on the rise around the world and on average a customer loses £2,500 when a successful fraud is carried out. JT’s Fraud Protection Services provide an enhanced level of security when customers are making payments or using other sensitive information. What’s different about JT’s FPS platform is that it takes away the complexity of using multiple arrangements with mobile operators to create a single system to quickly verify transactions. We are delighted that our innovative services have been trusted by a leading brand like Sky Mobile to provide that extra confidence that their customers are protected against this type of fraud.”

Paul Taylor, Managing Director, JT International said: “The pandemic transformed our world in so many ways and one of those was increasing our reliance on using mobile phones to access the internet as part of our everyday lives. Fraudsters saw opportunities to use sophisticated techniques to target system vulnerabilities and we at JT International have been working hard to provide the necessary extra layers of protection to identify and prevent potential fraud.”

Paul Sweeney, Managing Director, Sky Mobile said: “With SIM swap fraud on the rise, it’s important to us that Sky Mobile customers are kept safe, which is why we’ve partnered with JT FPS to provide them with an additional level of protection and peace of mind.”



Autism Guernsey to benefit from JT’s support

JT’s people have chosen to support Autism Guernsey as their main charity this year. The company’s team members have always played a central role in choosing which charity to support and decided that Autism charities across JT’s locations in Jersey, Guernsey and Australia would be the focus of their attention in 2022.

Autism Guernsey was set up in 2012 to provide assistance and support to people on the autism spectrum in Guernsey. The charity’s aim is to ensure that those with autism lead full, positive and inclusive lives with a reasonable level of independence. The charity is self funding, relying on the continued support from the islands community and companies like JT.

JT and the charity are planning to work together to increase fundraising, awareness of services and needs while also helping to recruit people into critical support roles.

Andrew Warren, Chairman of Autism Guernsey, said:“ As a charity, we are dependent on the support of organisations and individuals to fund the valuable work our staff undertake with islanders on the autistic spectrum and their families.  We’re delighted that JT chose to partner with us this year, their collaboration with other local charities has been extraordinarily successful at generating awareness. We’re all really looking forward to working together and with JT’s digital expertise and telecoms infrastructure, we are hoping to take our fundraising to a new level.’’

Tamara O Brien, Deputy Managing Director JT Guernsey, said: “I am delighted that our people have recognised the great work that autism charities do across the locations we work in, especially here in Guernsey. As a society we are learning more about autism and the needs of adults and children who are on the autism spectrum.  Helping and supporting charities has always been a huge part of the culture at JT and we’re really keen to explore new ways of supporting Autism Guernsey using our technology, expertise, and network.”

For more information about Autism Guernsey or to make a donation, please visit www.autismguernsey.org.gg



Autism Jersey to be JT’s chosen charity in 2022

JT’s people have chosen to support Autism Jersey as their main charity this year. The company’s team members have always played a central role in choosing which charity to support and decided that Autism charities across JT’s locations in Jersey, Guernsey and Australia would be the focus of their attention in 2022.

Autism Jersey was set up in 2005 by a group of committed parents and now has Preferred Partner status in the provision of autism-related services to the Department of Health and Social Services. Its charitable services, which are not funded by the Government, are provided to autistic adults and children, their families and carers and are free at the point of delivery.

JT and the charity are planning to work together to increase fundraising, awareness of services and needs while also helping to recruit people into critical support roles.

Nick Winsor, Chair of Autism Jersey, said: “We are really excited as we begin a dedicated year of partnership with JT, a longterm supporter of the charity. Although awareness around Autism has increased in recent years, with JT’s help, we hope to move on from awareness to acceptance and greater inclusion for people on the autism spectrum in everyday life. As we continue to grow as a charity, the demands on our services are increasing. One of our main challenges, like for so many other charities, is recruiting people of the right calibre to fill roles supporting people with Autism Spectrum Disorder (ASD). With JT’s help this year, we will set the charity further along the path towards providing the best quality care, assistance and support for people on the autism spectrum.”

Daragh McDermott, Managing Director JT Channel Islands, said: “ Our relationship with Autism Jersey is well established and will grow from strength to strength as we work closely together this year. We’re immensely proud to have this long-term connection with an organisation that does such vital work in our community. Helping and supporting charities has always been part of the culture at JT and we’re really keen to explore new ways of supporting Autism Jersey using our technology, expertise, and network.”

For more information about Autism Jersey or to make a donation, please visit www.autismjersey.org