Operational discipline makes the impossible, possible

Operational excellence rarely makes the front page — but no matter what your business is, we all know it’s what keeps everything running.

In this month’s Business Brief, Kevin Stewart, Head of Enterprise Operations at JT Group, shares how a focus on simplicity, clarity, and continuous improvement helped support the successful launch of JT’s new 5G network. From streamlining systems to empowering teams, Kevin’s approach is about building things that work — and keep working — even under pressure.

It’s not about buzzwords. It’s about doing things properly and getting better every day.

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