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Pedalling their way to work, JT joins EVie travel scheme

JT team members are being offered a 20% discount on using e-bikes and e-vehicles to help meet targets on reducing carbon emissions. The telecom company has joined the EVie Corporate Partner Programme which offers reductions on using EVie’s sustainable transport solutions.

The benefits of encouraging more people to cycle or use an electric vehicle include boosting productivity and wellbeing, but it also means fewer vehicles on Jersey’s roads as greener alternatives are chosen for getting to and from work and to meetings and work appointments.

The scheme offers JT team members discounted access to EVieBikes, EVie cars and vans, bike servicing and the BlueBike subscription that provides full-time use of a bike.

Tom Noel, JT’s Director of Corporate Affairs and Sustainability, said: “We see this as a really positive step towards sustainable business travel. We already have a bike discount scheme where we provide our people with help towards buying a bike and the ongoing maintenance, but this partnership means they don’t have to own their own bike. Instead, they get the benefit of leading a healthier lifestyle through the scheme which is also helping JT meet its sustainability goals and contributes to the reduction of air pollution on Channel Island roads – it’s a win all round.”

Jamie Kelly, CEO of EVie, said: “We see our corporate partner programme as a way of making a real difference to reducing carbon emissions. Our programme aims to provide convenient, healthy and sustainable shared use travel. It helps by reducing the need to have private parking and cuts down on the use and demand for public parking spaces. To date, EVie users have displaced 55 tonnes of CO2. What works well for many businesses that have joined our Corporate Partner Programme is the BlueBike subscription that provides their people with a bike for their full-time use. It reduces the hassle and if something goes wrong, we’ll replace it with a new one.”

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International line-up will take the stage at Cobo Bay once again

The Cobo Bay Balcony Gigs, proudly sponsored by JT and seen by many as an essential part of the Guernsey summer, is back for 2022 and for the first time in three years has a line-up of international acts, supported by Guernsey’s leading local talent.

The Balcony Gigs have always been about bringing people together and for a number of years JT has been using its technical support to live stream them on so that anyone who can’t make it to the gigs can join in the fun online from wherever they are.

A tribute to the legendary Duran Duran will kick off the series of free family friendly gigs continuing through the summer to the August Bank Holiday.

Tamara O’Brien, JT’s Deputy Managing Director in Guernsey, said: “Once again an awesome line up has been announced for the Cobo Bay Hotel Balcony Gigs, in this our 11th year of sponsoring the events. We know how lucky we are to enjoy these free events in such an idyllic location, which provided a massive boost for islanders over the past two years. Now as the world opens up, we can once again enjoy large outdoor gatherings with family and friends from outside the Bailiwick and this event marks a very special moment for Guernsey and our hospitality industry.

I always look forward to these events which to me signal the start of the Guernsey summer. There is some amazing musical talent here and the Cobo Bay Balcony Gigs are the best place to see them perform live.”

David Nussbaumer, organiser of Cobo Bay Hotel’s Balcony Gigs, said: “We are itching to get going and I am thrilled that we are bigger and better than ever, welcoming bands from the UK once again to this amazing west coast venue. Thanks to more than a decade of support from JT, we have together transformed the Summer Balcony Gigs into the most sought after event series each year. With this partnership we have kept the Guernsey summer alive even during the challenging times we have all faced. We have so much to celebrate and to be thankful for and we will be doing that all the way from May until the end of August. The true spirit of the Guernsey summer is coming, and I can’t wait.”

Keeping with the great Guernsey tradition of supporting local charities, a collection at every event will support the two charities being supported by Cobo Bay, Guernsey Cheshire Home and JT, Autism Guernsey.

Holding events in such beautiful surroundings comes with added responsibilities and all those attending will be asked to play their part to help ensure that Cobo Bay remains litter free by collecting and taking home their rubbish.

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Telecoms & postal services to be made free to support Ukraine

JT and Jersey Post are working together to support Islanders who have relatives and friends in Ukraine.

As of 1st March 2022, all fixed and mobile calls and SMS messages from the Channel Islands to numbers in Ukraine will be free.

Meanwhile, Jersey Post will waive postage charges for mail addressed to Ukraine from today.

Pip Carpenter, Head of Consumer Market at JT, said: “We have all seen the deeply disturbing images and news coming from Ukraine and our hearts go out to the people caught up in this tragedy. We want to do what we can to help and, working with Jersey Post and others, we hope by making phone calls free will support those who are trying to contact and stay in touch with friends and loved ones.”

David McGrath, Group Marketing Director from Jersey Post, said: “As both JT and ourselves are in a position to help, we started working on how to make this happen over the weekend. Keeping in touch with people at moments like this are vital, and we will do all we can to help those caught up in these tragic events.”

Mail should be hand-delivered to both Broad Street Post Office and Rue des Pres Post Office for processing by Jersey Post.

JT partners with Sky Mobile to protect customers from fraud
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JT partners with Sky Mobile to protect customers from fraud

JT has partnered with Sky Mobile, voted Uswitch Best Pay Monthly and Best Value Pay Monthly network, to  provide additional  security for its millions of customers when carrying out financial transactions on their mobile device.

By partnering with JT’s Fraud Protection Services (FPS) Sky Mobile can help UK Banks’ fraud detection systems  to query valuable network information, providing an extra level of security to Sky Mobile’s customers  against SIM swap fraud. Criminals use SIM swap fraud to gain access to bank accounts by hijacking one time pass codes sent to mobile phones.

Once triggered by the bank, JT’s  system, in conjunction with Sky Mobile,  can carry out  a seamless background check to verify whether the SIM has been swapped on the customer’s phone, a key indicator of potential fraud and prevents criminals from stealing customers’ identities.

By working with mobile and virtual network operators globally, JT’s Fraud Protection Services provides the broadest coverage possible to prevent criminals from stealing customers’ identities. The service is already widely used by banks and businesses throughout the UK and around the world, providing additional security and peace of mind.

Clare Messenger, Head of Fraud Protection Services at JT, said: “SIM Swap Fraud is on the rise around the world and on average a customer loses £2,500 when a successful fraud is carried out. JT’s Fraud Protection Services provide an enhanced level of security when customers are making payments or using other sensitive information. What’s different about JT’s FPS platform is that it takes away the complexity of using multiple arrangements with mobile operators to create a single system to quickly verify transactions. We are delighted that our innovative services have been trusted by a leading brand like Sky Mobile to provide that extra confidence that their customers are protected against this type of fraud.”

Paul Taylor, Managing Director, JT International said: “The pandemic transformed our world in so many ways and one of those was increasing our reliance on using mobile phones to access the internet as part of our everyday lives. Fraudsters saw opportunities to use sophisticated techniques to target system vulnerabilities and we at JT International have been working hard to provide the necessary extra layers of protection to identify and prevent potential fraud.”

Paul Sweeney, Managing Director, Sky Mobile said: “With SIM swap fraud on the rise, it’s important to us that Sky Mobile customers are kept safe, which is why we’ve partnered with JT FPS to provide them with an additional level of protection and peace of mind.”

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Autism Guernsey to benefit from JT’s support

JT’s people have chosen to support Autism Guernsey as their main charity this year. The company’s team members have always played a central role in choosing which charity to support and decided that Autism charities across JT’s locations in Jersey, Guernsey and Australia would be the focus of their attention in 2022.

Autism Guernsey was set up in 2012 to provide assistance and support to people on the autism spectrum in Guernsey. The charity’s aim is to ensure that those with autism lead full, positive and inclusive lives with a reasonable level of independence. The charity is self funding, relying on the continued support from the islands community and companies like JT.

JT and the charity are planning to work together to increase fundraising, awareness of services and needs while also helping to recruit people into critical support roles.

Andrew Warren, Chairman of Autism Guernsey, said:“ As a charity, we are dependent on the support of organisations and individuals to fund the valuable work our staff undertake with islanders on the autistic spectrum and their families.  We’re delighted that JT chose to partner with us this year, their collaboration with other local charities has been extraordinarily successful at generating awareness. We’re all really looking forward to working together and with JT’s digital expertise and telecoms infrastructure, we are hoping to take our fundraising to a new level.’’

Tamara O Brien, Deputy Managing Director JT Guernsey, said: “I am delighted that our people have recognised the great work that autism charities do across the locations we work in, especially here in Guernsey. As a society we are learning more about autism and the needs of adults and children who are on the autism spectrum.  Helping and supporting charities has always been a huge part of the culture at JT and we’re really keen to explore new ways of supporting Autism Guernsey using our technology, expertise, and network.”

For more information about Autism Guernsey or to make a donation, please visit www.autismguernsey.org.gg

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Autism Jersey to be JT’s chosen charity in 2022

JT’s people have chosen to support Autism Jersey as their main charity this year. The company’s team members have always played a central role in choosing which charity to support and decided that Autism charities across JT’s locations in Jersey, Guernsey and Australia would be the focus of their attention in 2022.

Autism Jersey was set up in 2005 by a group of committed parents and now has Preferred Partner status in the provision of autism-related services to the Department of Health and Social Services. Its charitable services, which are not funded by the Government, are provided to autistic adults and children, their families and carers and are free at the point of delivery.

JT and the charity are planning to work together to increase fundraising, awareness of services and needs while also helping to recruit people into critical support roles.

Nick Winsor, Chair of Autism Jersey, said: “We are really excited as we begin a dedicated year of partnership with JT, a longterm supporter of the charity. Although awareness around Autism has increased in recent years, with JT’s help, we hope to move on from awareness to acceptance and greater inclusion for people on the autism spectrum in everyday life. As we continue to grow as a charity, the demands on our services are increasing. One of our main challenges, like for so many other charities, is recruiting people of the right calibre to fill roles supporting people with Autism Spectrum Disorder (ASD). With JT’s help this year, we will set the charity further along the path towards providing the best quality care, assistance and support for people on the autism spectrum.”

Daragh McDermott, Managing Director JT Channel Islands, said: “ Our relationship with Autism Jersey is well established and will grow from strength to strength as we work closely together this year. We’re immensely proud to have this long-term connection with an organisation that does such vital work in our community. Helping and supporting charities has always been part of the culture at JT and we’re really keen to explore new ways of supporting Autism Jersey using our technology, expertise, and network.”

For more information about Autism Jersey or to make a donation, please visit www.autismjersey.org

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A Very ‘Techy Christmas’ thanks to JT partnership with global Wi-Fi leaders

JT’s superior performing Wi-Fi and super-fast fibre broadband network enabled islanders to keep connected with loved ones, ensure gamers were seamlessly able to multiplay, and allowed families to binge watch their favourite shows without interruption over the festive period.

Christmas is always the busiest time of the year for internet traffic and JT’s fibre broadband network, which recently became the world’s fastest, handled an incredible 9,641 Terabytes of data in December which was a 12% increase in volume compared to the same period in 2020.

Although Wi-Fi signals can vary within people’s homes; everything from building materials like steel, granite, insulation to domestic appliances and electronics can block or potentially disrupt Wi-Fi signals, that wasn’t an issue for the many Jersey households now enjoying the exclusive JT Total Wi-Fi service. JT Total Wi-Fi is powered by an industry defining global technology developed by world leader Plume. It means Wi-Fi is evenly and seamlessly distributed throughout the home, guaranteeing superior Wi-Fi no matter what the size, or how many people or devices are using it. Christmas alone saw over 30,000 devices, of which Apple represented nearly 50% connected to JT Total Wi-Fi units across the islands.

Thomas Helbo, JT Group Chief Operations Officer, said: “The figures from this Christmas and over the New Year when people were almost permanently on their devices show how resilient our local network is. This Christmas we saw a rise in the use of tablets/phones/games consoles which our network and those homes connected to JT Total Wi-Fi products, managed with ease. Since we introduced JT Total Wi-Fi our customers have told us there’s been a massive improvement in their user experience. We started working with Plume in 2020 and have recently extended this partnership with them, given how well their next generation Wi-Fi service is working on our fibre network in the Channel Islands, further improving our customers quality of experience.”

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JT and Guernsey Cancer Support, together making a difference

At the beginning of 2021, JT selected Guernsey Cancer Support as its chosen charity for the year and together they have achieved a great deal in a short amount of time.

Over the past year, their partnership has raised over £5000 through various fundraising initiatives and more importantly helped to create a much greater awareness of the Charity’s offering in the island, which has seen an unprecedented level of demand for the charity’s services and growth in their social media following.

In addition, thanks to equipment and technology provided by JT, Guernsey Cancer Support’s members were able to stay connected to their loved ones when travelling off-island for treatment, with free data devices.

The fundraising efforts of JT employees and islanders at such events as the JT sponsored Cobo Bay Balcony Gigs has helped with much needed operational changes, supported islanders travelling for medical treatment, and funded several social gatherings for members, family and friends.

In particular the new and much-anticipated morning group sessions. These meetings are crucial for Guernsey Cancer Support to help members who are undergoing treatment or those who are dealing with loss or grief due to cancer.

Tamara O’Brien, Deputy Managing Director, JT Guernsey, said: ‘Guernsey Cancer Support is a unique and very special charity, offering support to islanders who are going through difficult times. Through working with the team, we have seen first-hand how the charity plays a huge part in the lives of so many people in our community and we were delighted to support such an amazing team of dedicated people. We have accomplished a great deal together this year, from kickstarting their fundraising to growing their profile in the island which has led to many more enquiries from potential new members.

‘I speak on behalf of everyone at JT in saying that it has been our privilege to watch this wonderful charity grow. We wish them every success as they continue to build on what we have achieved together.’

Gill Syvret-Berboda, Chair of Guernsey Cancer Support, said: ‘JT have been a pleasure to work with and have given our charity vital support during what has been a particularly difficult period. With their support, 2021 initiatives have made such a positive impact on islanders who are living with cancer. Before this, there was a small number of people who knew about our services, now the whole community recognises who we are and what we do. Thanks to JT, our profile has grown and we can now offer new services to our members that we didn’t have before.’

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JT and Macmillan Jersey – two years of making a difference

Over the past two years, JT and Macmillan Cancer Support Jersey have forged a strong relationship.

Macmillian Jersey was voted by the people of JT as their chosen charity in 2020 and 2021. It was the first time JT had extended its close working relationship with the same charity beyond one year as the JT team felt the charity deserved a second year of fundraising given the impact the pandemic had on their fundraising efforts.  With JT’s help, the local charity has;

  • Developed and launched a brand new campaign, ‘Get Together for Good’ a week of fund-raising which took the charity’s traditional annual coffee morning, to a new level, helping to raise thousands of pounds.
  • Relaunched the regular giving campaign exceeding last year’s total by £3,000.
  • Provided a much needed loan phone service to islanders traveling off-island for treatment, ensuring they can stay in touch with family and friends at no cost to them.

This year’s fundraising efforts concluded with JT’s own internal annual Christmas raffle, which included various tech prizes from the Telco, plus some prizes generously donated by the local companies that JT works with.

Whilst money is still coming in from the various events, the year’s total fundraising and donation efforts between the two is set to reach almost £40,000.

Daragh McDermott, Managing Director, JT Channel Islands, said: “We recognise how large a part Macmillan Jersey plays in the lives of many people in our community and we were delighted to continue our support through 2021, extending our relationship with the charity for a second year. I speak on behalf of everyone at JT in saying how deeply humbled we have been working with the brilliant team at Macmillan. It really has been an honour and a privilege to work with them.”

Steph Gibaut, of Macmillan Cancer Support Jersey, said: “The team at JT have been a pleasure to work with and have given our charity vital and very generous support during what has been a particularly difficult period. From the word go, JT were full of ideas about how they could support us and what they brought with them made an enormous difference. The videos that were filmed and broadcast over JT’s social media channels reached thousands of people and help us to communicate what we do to a much wider audience. We also now have a fantastic fundraising week in September thanks to JT which we will continue long into the future.”

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Increase in JT fibre connections in Guernsey

With the exciting news that every home in Guernsey is due to be connected to full fibre by 2026, the Channel Islands most experienced fibre network provider has already connected nearly 300 customers to JT Fibre.

Since 2013 when JT made the first-full fibre connection to homes in Guernsey, 271 customers are now using the JT Fibre service and getting speeds of up to 1Gb/s with a further six connected through the new Guernsey community fibre project.

Daragh McDermott, Managing Director JT Channel Islands, said: “As a world leader in fibre roll out, we are fully supportive of the ambitious plans in Guernsey to connect every property. We have been steadily connecting customers to the JT Fibre network in Guernsey since 2013 and we are now offering connections onto the Wholesale Guernsey Fibre network as they become available. The businesses who are already connected to fibre will tell you that being connected to fibre gives you a massive advantage. We are delighted to play our part in opening up the opportunities that access to super-fast speeds provide to homes and the local economy.”