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Mitel rewards JT’s continued commitment to business excellence

JT is excited to announce that it has retained the highest level of accreditation from a global leader in business communications. JT was first awarded Mitel Platinum status in 2020 and is still the only telecoms company in the Channel Islands to have reached that level.

Platinum status is the highest accreditation available, making JT one of Mitel’s key partners and one of only 14 businesses across the UK, Ireland and the Channel Islands to have ever received the accolade. Earlier this year JT was chosen as Mitel’s Innovation Partner of the Year after not only setting up its own state-of-the-art Mitel Contact centre but also for completing a world-class, multi-dimensional and complex migration process of IT systems for the Government of Guernsey.

James Singleton, Strategic Partnership Manager said: “We are really thrilled that Mitel continues to recognise JT as one of its key partners, rewarding our commitment and the team’s genuine hard work. It means that once again our teams have met the highest level of expertise in delivering exceptional service to our customers. Together we have deployed, managed and supported many complex Mitel solutions across the Channel Islands. It’s thanks to the dedication of an exceptional team that not only are our customer’s communication needs in good hands but that world leaders such as Mitel distinguish us as an elite partner.”

Mitel services are found in businesses and organisations all over the world, providing a wide array of solutions, from simple business communications to sophisticated unified and collaborative communications, whether on-site or in the cloud.

Nick Riggott, UKISA Sales Director at Mitel, added: “We demand high standards from the channel partners we work with in our partnership programme and JT has shown its continued commitment to providing a service that surpasses most. They reached the Gold level in 2019 and then Platinum a year later. This achievement demonstrates that JT is a reliable highly-skilled partner with whom we built a strong and fruitful relationship to address current and future UC needs of businesses in the Channel Islands and beyond.”



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JT helps Autism Guernsey expand its coding club

More young people on the autistic spectrum in Guernsey will have the opportunity to learn about computer coding following a donation by JT to Autism Guernsey.

The donation of 5 laptops and 5 Spheros (mini coding robots) from JT will make a huge difference to the Coding Club run by the charity. This welcome addition allows children who don’t own a laptop to take part and has meant five more people have been able to join the course.

Working with Spheros encourages exploration, imagination, and perseverance using computer science. They help to empower people of all abilities to discover their interests and passions.

Pip Carpenter, Head of Commercial Market at JT, said: “The Coding Club gives young autistic people the chance to learn in a stress-free environment. I’ve loved hearing about how some of the children come back to help new group members, providing a sense of purpose that is so important for self-esteem, confidence and motivation. We’re really pleased to be able to give another group of people the chance to take part in the Club, these education kits are brilliant for teaching STEM (Science, Technology, Engineering, Maths) subjects by creating activities that help put all they have learned about coding into practice.”

Martine White, Wellbeing and Enablement facilitator, from Autism Guernsey, added: “The Children’s Coding Club is often the only social activity that many of the young people we help engage in. Anxiety makes it very difficult for a lot of our young people to participate in group activities, but coding works well because the experience is completely structured from the second they arrive to the moment that they leave. They are focusing on set tasks which takes the emphasis away from social engagement. It means that the engagement that they do experience within the group is based on sharing a common interest and intention. It takes the mystery out of socialising and is a much more comfortable environment. They are all very interested in computers, gaming and coding, and are so excited about the Spheros, we are very grateful to our partner JT for taking our learning to a new level.”



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Designer brands auctioned for Autism Guernsey

Handbags, accessories and the latest designer frocks and shoes will be available at bargain prices at a fund-raising fashion show and auction for Autism Guernsey next week.

The charity event, sponsored by JT, is being held on Wednesday 22nd June at the St Pierre Park Hotel where donated dresses and outfits in sizes 6-22 will be modelled on the catwalk by some of the volunteers who help at the charity. They’ll be showing off high street brands and designer outfits, with additional clothes, shoes and handbags also available for sale.

And it’s not just designer clothing that’ll be going under the hammer. Among the many amazing auction lots donated by local businesses are pamper hampers, champagne, jewellery, cosmetics and much more plus a JT One Ultra subscription, kindly donated by JT.

Tamara O’Brien, Deputy Managing Director at JT Guernsey, said: “The Autism Guernsey Charity Fashion Show and Auction is a much-loved annual event and tickets sell out every year which we are delighted to be sponsoring. It promotes purchasing pre-owned outfits as a more sustainable way of buying clothes, as well as offering our Guernsey community some designer bargains and a fun night out. We hope it’s hugely successful and well attended so that Autism Guernsey can raise further funds towards the great work they do for our island and islanders.”

Tickets, which include a drink on arrival, cost £17.50 and are selling fast. They are available from Autism Guernsey on 01481 232879 or by emailing office@autismguernsey.org.gg.

Mandy Rowlinson, Fundraising Manager at Autism Guernsey, added: “Every time we hold this event it gets bigger and better. We raised nearly £5,000 when we last held it in 2021 with guests coming away with designer dresses and Mulberry handbags. Autism Guernsey couldn’t run their fundraising events without the help of our fantastic volunteers and our incredible partner JT, so a big thank you to them all for their help and support.”



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Sark test bed for solar powered mobile network

JT has installed six solar panels on Little Sark as part of a trial to see whether further mobile sites in the Channel Islands can be powered by renewable energy.

The panels, which were installed by the Little Green Energy Company, will maintain the batteries that power the antenna which provides JT’s mobile phone coverage in Little Sark. If successful, this model could be used at other JT sites across the Channel Islands, meeting JT’s commitment to reduce the company’s reliance on power from the grid.

Joseph Donovan, Private Circuit Project Manager, said: “Operating in Sark provides its own challenges, so it’s the perfect place for JT to test equipment that needs to work with minimal intervention and maintenance. This trial will provide an opportunity for our engineers to gauge how well our network will handle calls and data using 100% renewable energy. The mobile site will use the electricity grid to provide the initial charge of the batteries, but after that, it’s the power of the sun that will keep those charged up and working, day and night.’’

Six panels have been set up next to the small mobile radio site, using kit specially designed to run in remote areas that are not connected to the grid. If the trial is a success, it is hoped that more of JT’s equipment and infrastructure can be transferred to sustainable sources of power.

Tom Noel, Director of Corporate Affairs and Sustainability, added: “We have set out to make significant reductions in the amount of carbon emissions our activities generate. Everything we do, from decisions made by JT’s Board to the vehicles our engineers drive, must fit into the strategic goals we have set to become carbon neutral. Our renewable energy initiatives will make a real difference and we are proud to be backing this project in Sark to reduce emissions and our carbon footprint. We’re really hoping that during the summer it will run 100% of the time on solar power, providing a greener way to run our network in Sark.”



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Protecting critical information from a cyber pandemic

Having up to date and effective cybersecurity is more vital now than ever, and a Chamber of Commerce briefing next month will focus on what businesses can do to improve their cybersecurity in the face of growing threats.

JT is sponsoring a breakfast briefing on Thursday 19th May at the Royal Yacht, which will include security specialist insights, local cyber intelligence, and a discussion on just how to secure your business-critical information.

An expert panel of specialists from the world of cybersecurity will discuss how to prepare for and mitigate against potential cyber threats.

Katie Corbett, Interim Managing Director, JT Channel Islands, said: “Mandatory training on the systems, policies and processes that make a business function has always been seen as a core requirement for any company. But now, more than ever before, it has become vital that companies prioritise the training for all staff on cybersecurity threats. They must be kept up to date with the latest methods utilised by attackers and how to spot and prevent cyberattacks. As corporate governance and regulatory bodies place more and more emphasis on meeting security compliance metrics it is a significant challenge for any business to keep up. It’s often by learning from experts at events such as this that those responsible for setting the standards in their own organisation can feel adequately equipped to deal with such pressures.”

Jennifer Carnegie, President of the Jersey Chamber of Commerce, added: “Cyber criminals have no respect for national boundaries, so we are all vulnerable to attack.  It is vital that businesses, large and small, are aware of the threat, pass that awareness on to their people and make sure they are properly trained to deal with it. It only takes one slip up to cause a breach that puts a company and their customers’ data at risk.”

 

JT provides cyber threat advisory and managed cybersecurity services that help organisations identify, understand and control their security risks.



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JT protects Australian consumers from fraud

JT International, a division of the JT Group headquartered in Jersey, Channel Islands, is partnering with mobile network operators across Australia to help businesses identify and prevent fraudulent activity. JT’s Fraud Protection Services (FPS) platform has the ability to access rich network data in real time, to help businesses identify and prevent fraudulent activity.

The Australian Telecoms industry (Comms Alliance and all the leading Australian Mobile Network Operators) have selected and implemented the JT FPS solution to identify SIM Swap activity. JT’s FPS was chosen as the only real time solution which could identify SIM Swap fraud across all Australian operator networks.

Implemented with a leading bank in Australia, the network data provided by the JT FPS solution has already proven to be highly effective in protecting their clients against account takeover fraud.

By working with mobile and virtual network operators worldwide, JT’s Fraud Protection Services provide the broadest global coverage possible to help prevent account takeover fraud. The service is widely used by banks, financial institutions and payment solution providers throughout the UK and around the world, providing additional security to mitigate risk; and is now available to all business sectors in Australia.

The risk of compromising personal and financial data remains a major challenge for many businesses as they seek to protect their customers from scams, despite stricter online security measures. In addition to rich data sources, JT provides an SMS firewall solution that protects consumers against smishing attacks. In conjunction with its Mobile Network Operator partners around the world, JT provides secure connectivity for mobile communication channels and authentication processes that validate transactions.

Clare Messenger, Head of Fraud Protection Services at JT, said: “Account take over by criminals is a significant problem. Mobile Network Operators (MNOs) have the ability to provide rich information that in turn helps businesses determine if a customer’s account has been compromised. Working on behalf of MNOs, JT has developed a platform that provides them with real time data, crucial to preventing scams such as Sim Swap Fraud. I’m delighted that our launch in Australia has been so successful.’’



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Daragh McDermott appointed as CEO of JT Group

Following a rigorous appointment process, the Board of JT Group is pleased to announce the appointment of Daragh McDermott as its new Chief Executive Officer, who takes over with immediate effect from Interim CEO John Diamond.

He has worked in JT for over 20 years, with a key role across all strategic decisions during that time, from the rollout of fibre to the creation and development of JT’s recently sold IoT business. The Board concluded that Daragh’s experience and deep understanding of the business made him the ideal person to lead the company into its next phase of development.

Chairman of the JT Group, Phil Male, commented: “JT has a proud tradition of developing its people, and it is with great pleasure that we have appointed Daragh to the role of Chief Executive Officer.

“He has an exceptional track record of service to JT and understands the business and the ambitious five-year strategy recently approved by the Board and our shareholder. We ran a thorough process, overseen by the Jersey Appointments Commission, and I am delighted that we are now able to announce Daragh’s successful appointment. He thoroughly deserves this opportunity and I am certain that our people, our customers and our stakeholders will join me in congratulating him.

“I would also like to thank John Diamond for his hard work as Interim CEO – his calm and incisive leadership has been a real asset to all at JT.”

Daragh McDermott added: “It is a huge privilege to step up to the position of CEO and to continue working with the fantastic team here in JT to take full advantage of the opportunities that lie ahead, as well as manage some significant challenges that are coming down the line. Central to this will be putting customers interests’ at the very heart of what we do, while continuing to invest heavily in the Channel Islands’ critical national infrastructure and rebuilding and growing our international portfolio. Our ambitious investment plans for the next five years will see JT invest in excess of £100m in our networks and I want to ensure this is done in a way that benefits both the wider economies that we serve and every single customer that will be making use of the reliable and robust world-class networks that we operate.”



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See the world through a different lens

Photography enthusiasts in Guernsey are being asked to consider the challenges and strengths people on the autistic spectrum have when taking part in a competition with a difference during World Autism Acceptance Week (28 March – 2 April).

Autism Guernsey is running a digital photography competition, sponsored by JT, with the theme ‘From a Different Angle,’ reflecting how autistic people see the world, hoping that the entries will give an eye-opening perspective on how we all see things differently.

Judges will choose the photo that best reflects the theme, regardless of whether it’s taken using a smart phone camera or the latest digital SLR, is in black and white or colour. The competition is open to everyone in Guernsey and the winner will receive  an Apple iPad, donated by JT, who have selected AG as their Chosen charity for 2022.

Mandy Rowlinson, Fundraising Manager for Autism Guernsey, said: “World Autism Acceptance Week aims to draw attention to people living with autism, both to educate those unaware of the condition, and to help make the world friendlier to those who are affected by it.

This year, with the help of the JT Team we’re running a digital photo competition which will showcase how we view things. I’m really excited to see just how objects can be viewed and explained differently, because as a society we are all different and embracing difference is what makes us a community.’’

All photos that are sent in will be displayed on a digital screen in the JT shop on World Autism Awareness Day, Saturday 2 April when the winner will be announced.

Tamara O’Brien, Deputy Managing Director, JT Guernsey, added: “Peoples’ understanding of Autism has improved greatly over the last few years. A powerful indication of this, is the campaign  to move from ‘awareness’ to ‘acceptance’, which is about helping people lead more fulfilling lives.  We are hoping Islanders will get involved in World Autism Acceptance Week and help us change attitudes and foster change, while at the same time reminding us, we are all unique, all different and sometimes we need to look at things from someone else’s viewpoint.’’

On Saturday 2nd April the Autism Guernsey team will be in the JT shop to chat to people about what they do. Accompanying them will be ‘Archie the Recycling Goat’ one of Autism Guernsey’s famous Goats from 2021, who helped to raise the profile of the Golden Guernsey Goat Trail, which raised money for Autism Guernsey and the Guernsey Adult Literacy Project.



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Solar energy trial for JT exchange

Although the west of the island is generally more known for its fabulous sunsets, now the sun’s rays are being put to another use in a trial that will see one of JT’s telephone exchanges using renewable energy. In the first trial of its kind by JT, 84 solar photovoltaic (PV) panels are being installed on the roof of the West Exchange in St Ouen’s Village.

JT’s 10-year Sustainability Strategy commits the company to move 50% of its energy consumption to renewable sources by 2025. This has already resulted in a successful project with the Little Green Energy Company in Sark to use the sun’s energy to help power the JT mobile network on the island.

In Jersey, JT is working with solar energy experts SunWorks to install the panels on the roof of the West Exchange building. The pilot will see the extent to which the solar can provide a supplementary source of electricity, if successful, it could be used across more sites around the island reducing JT’s reliance on the grid.

Tom Noel, JT’s Director of Corporate Affairs and Sustainability, said: “We made a clear promise when we launched our Sustainability Strategy that we would apply its principals across every part of our business. One of the most visible demonstrations of that is to install solar panels on prominent sites and we hope that the trial will tell us whether it will work elsewhere. As a technology business, we use a large amount of energy and if we can switch to renewable sources of power where possible,  we will make less impact on the planet – using energy generated in the sunniest place in the British Isles.”

Mark Brandon, Director of SunWorks, said: “When a company like JT comes to us with plans to use renewable energy in a practical way, we know we are dealing with a client that’s speaking the same language as us. It is important for the larger local businesses like JT to consider where their electricity comes from and make all efforts to use local resources for electricity generation. This supports the global transition to renewables and can deliver significant long term savings on electricity.”



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Pedalling their way to work, JT joins EVie travel scheme

JT team members are being offered a 20% discount on using e-bikes and e-vehicles to help meet targets on reducing carbon emissions. The telecom company has joined the EVie Corporate Partner Programme which offers reductions on using EVie’s sustainable transport solutions.

The benefits of encouraging more people to cycle or use an electric vehicle include boosting productivity and wellbeing, but it also means fewer vehicles on Jersey’s roads as greener alternatives are chosen for getting to and from work and to meetings and work appointments.

The scheme offers JT team members discounted access to EVieBikes, EVie cars and vans, bike servicing and the BlueBike subscription that provides full-time use of a bike.

Tom Noel, JT’s Director of Corporate Affairs and Sustainability, said: “We see this as a really positive step towards sustainable business travel. We already have a bike discount scheme where we provide our people with help towards buying a bike and the ongoing maintenance, but this partnership means they don’t have to own their own bike. Instead, they get the benefit of leading a healthier lifestyle through the scheme which is also helping JT meet its sustainability goals and contributes to the reduction of air pollution on Channel Island roads – it’s a win all round.”

Jamie Kelly, CEO of EVie, said: “We see our corporate partner programme as a way of making a real difference to reducing carbon emissions. Our programme aims to provide convenient, healthy and sustainable shared use travel. It helps by reducing the need to have private parking and cuts down on the use and demand for public parking spaces. To date, EVie users have displaced 55 tonnes of CO2. What works well for many businesses that have joined our Corporate Partner Programme is the BlueBike subscription that provides their people with a bike for their full-time use. It reduces the hassle and if something goes wrong, we’ll replace it with a new one.”