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JT and RoamsysNext collaborate on Game-Changing IoT Solution for Network Optimisation

In response to the explosive growth of IoT devices and the projection that their number will double to 27 billion by 2025, Jersey Telecom (JT Group) has worked with development partner RoamsysNext to introduce JT’s IoT Certification Manager (ICM). This innovative solution addresses the pressing challenge faced by Mobile Network Operators (MNOs), Mobile Virtual Network Operators (MVNOs), and enterprise partners, who are struggling with network congestion and performance issues due to uncertified IoT devices.

Network congestion occurs when there’s an overload of signalling and data traffic that exceeds the network’s capacity to manage. To tackle these issues, operators have at times resorted to blocking devices based on International Mobile Subscriber Identity (IMSI) and traffic patterns, which can lead to an imperfect solution.

ICM effectively reduces the network issues that stem from IoT devices, ensuring improved service quality for customers and businesses. It provides valuable insights and analytics, allowing operators to identify and if required take necessary actions against uncertified or unfamiliar devices that may disrupt network performance or pose security risks, safeguarding the customer experience.

Going beyond optimising network performance, ICM enhances cybersecurity, ensuring that only trusted and secure devices connect to the network. This solution also enables Original Equipment Manufacturers (OEMs) to guarantee that their devices function as originally intended on networks.

Underpinned by a comprehensive dataset, this system facilitates the alignment of the Type Allocation Code (TAC) with certification data to uniquely identify each IoT device. It offers a user-friendly interface equipped with features such as a search tool, bulk entry, data export, and device verification against the manufacturer’s records.

Marcus Irwin, Head of Product Innovation at JT, said; “As an MNO, we’re well aware of the challenges posed by the existing and growing number of IoT devices. With ICM, we’re offering operators worldwide a groundbreaking solution that not only optimises network performance but also strengthens cybersecurity. It’s the game-changer we all need to stay ahead in this rapidly evolving landscape.”

He added, “What truly sets ICM apart is its remarkable ability to consolidate multiple data sources into a single interface. This allows operators, resellers, aggregators, enterprises, and manufacturers to easily identify IoT devices on their network, verify their global certifications, and make well-informed decisions based on high-quality intelligence.

Michael Grasmück, CEO of RoamsysNext, said; “Our commitment to data enrichment and consolidation is unparalleled. ICM is the answer to the industry’s need for a comprehensive, single-source solution that enables operators to address network congestion and improve services for their customers and businesses.

JT’s IoT Certification Management is available to mobile network operators, MVNOs, enterprise businesses, and OEMs through a yearly subscription. For more information click here.



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JT support Guernsey Down Syndrome Group as part of their Community Giving Scheme

Guernsey Down Syndrome Group is the latest worthy cause to have benefitted from JT’s Community Giving scheme. JT’s donation has been instrumental in funding the visit of a much-needed specialist to the island, a service vital for monitoring progress and advising educators and carers.

The local group supports 14 families which includes a range of people with Down syndrome, of varying ages and abilities. The group became a registered charity in 2018, focusing on providing crucial support, sharing valuable experiences, and offering information to families, carers, and teachers through family get-togethers, fundraising events, specialist speakers, and training.

All money raised by the charity goes towards the education of the children and supporting their families.

Helen O Hara, the charity’s treasurer explains: ‘Twice a year, a specialist from the UK in child development and education visits the island. We cover all fees, travel, and accommodation expenses. She is brilliant, her expertise is invaluable, helping us to enhance the education and developmental support we offer families. Our long-term goal is to secure a full-time specialist here in Guernsey. This would provide families with immediate access to essential support and guidance, significantly improving the early life experiences and opportunities for our children.’’

JT’s Community Giving scheme supports a wide range of demographics, from schools to the elderly, sports enthusiasts, community groups and more. In Guernsey, the scheme helped 37 organisations in 2023 each representing a diverse range of needs, yet all providing essential community services, and 124 charities and not for profit groups benefitted in total from the scheme across the Channel Islands last year.

Kate Marshall, JT’s Head of Guernsey Enterprise, elaborated: “Learning about the difference our donation has made to the families with Down syndrome in Guernsey deeply touched us. It reflects our commitment to supporting every community sector, no matter how small. These are the groups that, although often overlooked, need our support the most. We’re genuinely committed to being an integral part of the community’s support network, where we can, addressing diverse needs ranging from the youth and elderly to sports clubs and educational projects.”

Helen added, ‘’I want to say a massive thank you, from the bottom of my heart. Usually, we have to start thinking about the different ways we can bring in more money, but this donation has meant we don’t have to worry.’’

Applications for this year’s JT Community Giving Scheme are now open, with reviews taking place every three months. It’s an open call to not-for-profit organisations, schools, and community groups across the Channel Islands to join JT’s journey of community enhancement and support.



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Young people forge global connections at the world’s largest digital Scouting event

Local Scouts, Cubs, and Beavers are now bridging borders and connecting with their peers worldwide, thanks to a generous donation of refurbished laptops from JT Community Giving.

The annual international Jamboree-On-The Internet (JOTI), held alongside the Jamboree-On-The-Air, not only challenges but encourages members of Jersey’s Scout movement to make online connections with young people all over the world either through the internet or over shortwave radio.

The 10th Jersey Scout Group applied to JT Community Giving to replace their aging desktop computers. Their outdated devices were no longer fit for purpose, limiting activities for the group. Although new to the group, these laptops have been refurbished as part of JT’s commitment to repurposing equipment, they will not only facilitate participation in international events but also in engaging educational activities as part of the broader scouting program.

Pip Carpenter, Head of Commercial Market at JT, said: “JT Community Giving, launched just a year ago, is delighted to be able to help so many charities and organisations benefit from practical assistance. In this case, the Scouts received refurbished equipment, aiding them in running their program of activities and events. Scouting provides a safe and fun environment that challenges and develops young people from all backgrounds. It’s fantastic that we can support them in connecting with scouts worldwide and sharing their interests using the power of the internet. It’s truly amazing how technology can bridge cultures and generations.”

During the weekend of activities held in November, scouts contacted young people as far away as South Korea and Indonesia, using the 10 reconditioned laptops, they will also be used throughout the year to help young people work towards their Digital Citizen activity badge.

Glen Militis, Island Lead Volunteer and Acting Group Scout Leader 10th Jersey Scout Group added: “Scouting is all about preparing young people for life and having good digital skills is essential in today’s world. We help the young people who make up our Beaver, Cubs and Scout sections learn about how digital technology works and how it can enhance their lives. The laptops from JT are a massive boost to how we deliver that programme. Thanks to JT’s Community Giving Scheme, we now have up to date IT equipment that will serve us well for years to come, an essential element in delivering our scouting program.”



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Unlocking connectivity’s potential

Like many others, JT has adapted to the changing tech landscape by making technology more accessible. We’re using our expertise to develop and provide new digital services, expanding our offerings beyond traditional telecommunications services. This diversification of services is driven not only by our need to stay competitive but also a genuine desire to meet the evolving demands of consumers and businesses. In today’s world, connectivity alone is no longer enough, which is why JT has become a one-stop-shop for all communication and technology needs.



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JT Community Giving helps over 120 local charities in its first year

JT Community Giving has been received by the community in an overwhelmingly positive manner. The level of support we’ve received in its inaugural year has far exceeded our expectations. Reflecting on the year, we not only acknowledge the importance of small groups but celebrate them wholeheartedly — they are the genuine heartbeat of our community. What truly matters to us is your focus. We firmly believe that every member of our team has the opportunity and responsibility to build lasting relationships founded on trust, our commitment to fulfilling promises, and the enhanced value our solutions bring to you.

 



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JT Welcomes eSIM Technology: Convenience, Safety and Sustainability

From 16th November, all JT customers across the Channel Islands with supported smart phones and tablets can benefit from eSIM technology.

If you’ve got a mobile phone, you’ll already be familiar with the small SIM card that connects your device to a mobile provider, allowing you to make and receive calls and texts and use data on your phone.

Today more and more smart phones use a digital version called an eSIM instead of the physical card to connect to your mobile plan. Unlike a regular SIM card, once downloaded via a QR code, the technology is securely embedded into your phone, where it has the potential to make things much simpler, safer and convenient for smartphone users.

Tom Noel, Chief Product Officer at JT, said: “eSIMs offer a hassle-free mobile experience. They are perfect for those juggling work and personal numbers on one device, for anyone that wants to add international networks when roaming, or for people who simply don’t want to install a physical SIM card.

eSIMs aren’t just about convenience – they’re a safety upgrade too.

“Safety is crucial to us’’, added Tom, ‘’Our eSIM services have robust security features, making smartphones much more secure against fraud, especially SIM Swap, because you are virtually connected to the network. With no physical SIM, it’s harder for cybercriminals to acquire another SIM card and re-register the number in their name.

“What’s also great about eSIMs is that by eliminating the need for physical SIM cards, they reduce electronic waste and align to our commitment to environmental goals, making our customer’s mobile experience both secure and eco-friendly, something we know they rate highly.’’



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Partnering for Prosperity: Your Success, Our Commitment

At JT, we believe that understanding your unique business priorities is key to providing the best support.

As the business landscape continues to evolve, so do our strategies. We’re not just your telecommunications provider; we’re your partner in navigating change. Our approach is flexible, adapting to your changing needs.

Let’s grow your business together. We’re here to listen and collaborate on solutions that align with your long-term objectives – read more here >



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Silent Authentication+ unveiled: Redefining Security and Elevating User Experience

Jersey Telecom (JT Group) in collaboration with anti-fraud specialist Honey Badger, proudly unveils Silent Authentication+, a groundbreaking passwordless technology, set to redefine how individuals access password-protected services, offering a swift, seamless and secure authentication experience.

Silent Authentication+ is the result of a strategic collaboration between JT and Honey Badger. This joint venture harnesses the same cryptographic technology employed by mobile networks to authenticate calls and data sessions.

Tom Noel, Chief Product Officer at JT said: “The launch of Silent Authentication+ represents a fundamental shift in how we approach customer authentication. Its speed, security and simplicity will change our interaction with password-protected services. Despite big technological advances and greater levels of awareness, passwords, systems access and user data are still susceptible to social engineering and fraud. Silent Authentication+ is completely immune to such measures.’’

As service providers seek that all-important competitive advantage, this technology provides the opportunity to easily integrate seamless authentication into their customer journeys without the security risks, deployment costs and high friction of traditional SMS based authentication.

“Silent Authentication+ delivers all our objectives in developing a frictionless, more secure way to authenticate users. Online fraud and data security remain significant challenges, and our method removes authentication as a barrier to good customer experience while enhancing security,” says Matt Salisbury, CEO of Honey Badger.

Up to 20 times faster than OTP, Silent Authentication+ comes with additional security measures including in-built fraud detection, making it a turnkey solution for user logins, payment authentications and account recovery.

This new product seamlessly integrates into existing mobile and web applications through a user-friendly API, offering endless possibilities for user logins, payment authentications and more.

“Silent Authentication+ focusses on improving customer experiences by removing authentication barriers while maintaining and even enhancing security. By working together, combining Honey Badger’s innovation and JT’s global expertise in telecoms, we’ve developed a solution that recognises the crucial balance between security and user experience,” explains Peter Stok, Head of JT’s Fraud Protection Strategy.

With Silent Authentication+, users can say goodbye to passwords, reducing susceptibility to phishing and other fraudulent practices. The technology facilitates communication between the device and the network without the need for third-party apps, ensuring a super-fast, frictionless authentication process.

Silent Authentication+ is now available for integration with Android, iOS and web applications. For more information click here.



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Going beyond the dial tone – unlocking connectivity’s potential

At JT, we’ve always believed in adapting to change and staying ahead of the game, which is why we’ve expanded our services, going beyond traditional telecommunications to offer new digital solutions. This is driven by our genuine desire to meet our customer’s evolving needs.

In today’s world, we know connectivity alone isn’t enough, so we’ve become your one-stop-shop for all your communication and tech requirements.

Find out more from this recent article where some of our customers share their experiences.



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iPad gift enhances rehab communication and care

The team at Le Marchant Ward, Guernsey’s specialist rehabilitation unit will be able to record patients’ unique care needs thanks to a technology donation from JT’s Community Giving Scheme.

JT has donated four iPads to the ward, responding to a request from nurses for tech solutions to improve patient care communication.

Le Marchant is Guernsey’s specialist assessment and rehabilitation ward providing 24-hour care to patients following a stroke, Parkinson’s disease, falls or post-orthopaedic and general surgery.

Rehabilitation involves different therapies to help patients relearn the movements and skills lost after a serious medical condition such as a stroke.

Olwen Bain-Brehaut, Ward Sister, Le Marchant Ward at the Princess Elizabeth Hospital explains; ‘Each patient will have very different needs, depending on the part of the brain or body affected; therapy involves different nurses, physiotherapists, occupational therapists, speech and language therapist and our dietician, and it evolves as patients improve,’

‘Team members will now be able to assign an iPad to a patient, and record exercises, progress and patient preferences using the digital tools. This means each patient’s personalise care plan can be easily communicated between staff.

‘We are looking forward to seeing how this will improve communication regarding patient care, which is critical to help patients regain independence and quality of life. We are very grateful to the JT Community Giving scheme for this donation.’

Kate Marshall, JT’s Head of Guernsey Enterprise said: ‘As a technology company, we are so pleased to see how tech can make a difference to not only patient care, but to their families and the care team. ‘Seeing simple digital solutions like iPads on the rehabilitation ward is exactly why people at JT are so passionate about what we do.’

The Community Giving scheme is open to all registered charities, schools, and community groups across the Channel Islands that meet at least one of four criteria: community support, digital inclusivity, raising awareness of mental and physical health and wellbeing, and environmental improvement.

Applications and more information can be found here: www.jtglobal.com/community