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JT appoints new Non-Executive Director

A senior financial professional with over 25 years’ experience in the telecoms industry is the latest to join the JT Board as a Non-Executive Director.

Louise Easterbrook is the Chief Financial Officer of GSMA where she is responsible for overseeing the business and financial performance of the association, which represents mobile network operators around the world and hosts the world’s largest and most influential connectivity event, MWC. At GSMA, Louise leads a team of over 100 people managing all aspects of Finance, Legal, HR, IT, Project Services and Facilities.

Louise is also the Treasurer of GSMA’s Mobile for Development Foundation Board, set up to oversee a wide range of activities where mobile technology can provide solutions to development challenges for underserved communities.

Her career has included several senior roles at Vodafone and Cable & Wireless, including  Regional Financial Controller, Africa at Vodafone and Group Director, Investor Relations at Cable & Wireless.

Meriel Lenfestey, Chair of the JT Board said: “Louise is a well-known and respected professional within the telecoms industry and her experience and connections will be a huge benefit, boosting JT’s voice and presence around the world. We have exciting plans as we continue to invest in our mobile networks and services and with Louise’s work in high growth markets, her appointment adds further strength to our Board. With a genuine passion for inspiring and encouraging young people, Louise’s mentoring skills will be of great benefit to us all and I am confident that her background and focus will play a key role in helping JT with its long-term ambitions.”

Louise is a qualified Chartered Accountant and will be a member of the Board’s Audit and Risk Committee.

Louise Easterbrook added: “JT has built up a formidable reputation around the world for successful innovation and I am looking forward to helping the business as it takes further strides with its international activities. As a full-service global connectivity and business solutions provider, JT operates in an industry that’s changing rapidly, reaching into the lives of more people in the communities it serves as it delivers new products and technologies. It is a fascinating time to be joining the team and I am delighted to be working with such a great team of talented people.”



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Meeting the experts at the world’s leading communications conference

A team from JT is this week attending the world’s largest gathering of experts in technology and mobile connectivity. The Mobile World Congress (MWC) in Barcelona is the most influential event of its type and brings together global mobile network operators, device manufacturers, technology providers and all those with an interest in the future of tech.

As a business that uses technological innovation to benefit the communities it works in, the team from JT will see first-hand the latest equipment and systems and forging new partnerships with other like-minded companies and innovators.

Marcus Irwin, Head of Product Innovation at JT, said: “With more people and devices connected to the internet than ever before, the next decade will bring greater access to information and new forms of communication. MWC is the place to meet those who are leading change in our industry. It’s where you can network with tens of thousands of senior industry decision makers and witness how ideas become the next technology that will change our lives. We are always looking for ways to evolve our own mobile network so that it’s ready for the Channel Island’s expanding digital landscape.”

MWC Barcelona is on between 27th February and 2nd March and is organised by GSMA, the association that represents mobile operators around the world. Its partners include large multi-national corporations including Microsoft, Samsung and IBM.

Marcus added: “There have been some huge steps forward because of better connectivity. Technology is evolving all the time and we need to form partnerships with the innovators so that we can work on solutions to problems as well as identifying where technology can make our lives better, more efficient, and ever more connected. That’s why we’ll be there to meet those that share our desire to do the best we can for our communities and discuss how that should be delivered.”



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JT partner with Guernsey’s biggest music festival

JT is offering local music lovers FREE Weekend tickets to Guernsey’s biggest music festival which is set to be better than ever before. The Guernsey Together Music Festival is back for its third year with some of the hottest UK and European tribute acts supported by local bands, showcasing the best of Guernsey’s music scene.

The eagerly anticipated community event has grown from a one-day festival, to a weekend-long extravaganza with multiple stages and crowds of up to 5,000 festival goers each day. Held at the Rabbit Warren in St Sampson, Guernsey’s own home grown music talent will share the line up with huge acts paying tribute to Coldplay, Abba, Ed Sheeran and many more. For those in the mood for something a little different, the BBC Introducing Stage will be showcasing up and coming bands, giving young musicians and singers the opportunity to perform in front of a large audience, while DJs will be entertaining the crowds in the popular Tropical Dance Tent.

Kate Marshall, Head of Guernsey Enterprise at JT, said: ’’For many years we’ve supported local events that provide an opportunity for talented young people to shine. Community is at the heart of cultural life in Guernsey and it’s fantastic to be able to play a small part in bringing together amazing acts in a family friendly festival setting for as many islanders and visitors as possible to enjoy.’’

Away from the main stage, there’s the family zone with bouncy castles and entertainment, crafts and boutique food stalls selling delicious Guernsey food. Tickets went on sale in January and over 70% have already been sold. As part of its support for the event, JT is offering FREE weekend tickets for islanders who switch over to JT, offering a chance to get some of the few remaining tickets.

Alex Lock, co-organiser of Guernsey Together Festival, said: “All the best elements that have made the last two Guernsey Together Festivals so memorable are back. It’s going to be a celebration of music, dance, food and drink over two days. This is a festival for everyone and by partnering with local businesses like JT, together we’ve been able to make FREE weekend tickets available which will open up the event to even more people and will enable us to deliver the biggest music festival Guernsey has ever seen.’’



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Working together to deliver technology the green way

Local telecoms provider JT is making 120 refurbished laptops available to charities in the Channel Islands as part of its new initiative to support good causes. JT Community Giving was launched in November last year inviting schools, charities and other groups to apply for help, whether it’s for project funding, technology support or a request for volunteers.

In the first round of applications the scheme received a high number of requests for laptops from organisations that need help with their digital support services.

JT has partnered with local IT firm SystemLabs, who have kindly donated their time to refurbish the used laptops safely and securely, fitting them with new hard drives so as to extend their lifespan for continued good use.

Pip Carpenter, JT’s Head of Commercial Market, said: “One of our aims as a local business is to make a positive contribution to our community, and making use of IT equipment we no longer use seems like the obvious and sustainable thing to do. The JT Community Giving Scheme has opened up an opportunity for us to extend the life cycle of some of our devices while helping charities across the Channel Islands who are often restricted by budget limitation. These laptops have been restored to as-new condition, with complete cleaning, restoration, and necessary hardware replacement, it’s a great green alternative and means we can support groups that do so much to support our community.’’

Alex Blackwell, Chief Operations Officer at SystemLabs, added: “The incentive by JT to repurpose their old laptops is a great way to reduce waste and enable successful applicants to give the laptops an extended life and new home. Being offered the opportunity to work with JT to complete the refurbishment of their legacy devices and securely recirculate them met with our business values around sustainability and giving back to the Island.”

The second round of JT Community Giving is open now and closes on the 31st March. It’s open to all not-for-profit businesses based in the Channel Islands, as long as they can show the direct benefit the request will have on our community.

To find out more or to apply, please visit www.jtglobal.com/community



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JT celebrates 13 years supporting live acts

Island music lovers are being urged to save the dates this summer as the line-up for the 2023 Cobo Bay Balcony Gigs are announced, with great local bands adding to the party on the beach.

Organised and hosted by the Cobo Bay Hotel, and proudly sponsored by JT for the 13th year in a row, live music, food and a friendly atmosphere will provide something for everyone from April through to the last weekend in August on Guernsey’s magnificent west coast.

Whether you love Big Band music, Bon Jovi or the Beach Boys, the FREE family events will capture the spirit of a real Guernsey summer and a collection at every gig will be made for the Guernsey Cheshire Home.

Kate Marshall, Head of Guernsey Enterprise at JT, said: “We have sponsored and supported the Cobo Bay Balcony Gigs for a long time, and I am delighted to say that these much-loved Bank Holiday afternoons will be bigger and better than ever. I am really excited about the local bands that will be supporting the headline acts at these mini community festivals. So, tell your friends, meet up and have fun. If you can’t make it or want to connect with people you know around the world, you can share JT’s live stream of each Balcony Gig.”

This year’s line-up includes tribute acts of well-known and much loved icons such as Dolly Parton and Meatloaf who will kick-off the series of gigs on Sunday 30th April.

David Nussbaumer, organiser of Cobo Bay Hotel’s Balcony Gigs, added: “Last year the weather was amazing, and everybody had a fantastic time, and this year there’s a great selection of bands from the UK joining our local musicians on the famous hotel balcony. The performers look forward to playing here and love getting up close to the enthusiastic audiences that book tables on the hotel terrace or dance on the beach. It’s the highlight of the year for the hotel. Customers book year after year and have become our friends and we can’t wait to greet and serve them again. Everyone agrees that there is something special about a Balcony Gig, so there really is no excuse, come and join in the fun.”

Once again JT and the event organisers are asking those who attend to play their part and collect and take their rubbish home, helping keep Guernsey’s beaches and surrounding areas litter free.

The schedule of gigs is –

Sunday 30th April: A Tribute to Meatloaf, supported by a Tribute to Cher

Monday 29th May: A Tribute to Robbie Williams, supported by a Tribute to the Police

Sunday 25th June: Big Band Collective

Sunday 16th July: Wrong Jovi, supported by The Silverados

Sunday 6th August: A Tribute to Kenny Rogers and Dolly Parton, supported by Coolplay

Monday 28th August: A Tribute to The Beach Boys, supported by City Limits



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JT reflects on a year of giving and looks forward to new partnerships

In 2022 JT’s people chose to support charities linked to autism and helped to raise over £40,000 across the locations where JT is based, with one of those benefitting being Autism Guernsey.

With some support and several tech donations from JT, Autism Guernsey organised many successful events, from a digital photography competition reflecting how autistic people see the world, to a fun yet competitive day of baking and of course the annual Fashion show which featured many of AG’s dedicated volunteers as catwalk models.

Mandy Rowlinson from Autism Guernsey said: “We’ve had the amazing opportunity of working with the JT team over the past 12 months on a wide range of activities. Together we’ve not only raised funds and awareness of what we do but we’ve also been able to expand our coding club thanks to the donation of much needed equipment. It’s been a really successful partnership, helping us to drive real change for autistic people and their families and we are very grateful for their fundraising and support.’’

JT also supports the personal challenges its own people take on for causes that they are connected to. Whether they are abseiling, running marathons or organising jumble sales, what they  raise is matched pound for pound. And, to spread its help and assistance across more not-for-profit organisations, schools and community groups, JT has also recently  launched JT Community Giving with the aim to give back to more charitable causes. The first round of applications has closed with 28 successful bids from across the Channel Islands set to receive help ranging from funding, devices, subscriptions and technical support to hands-on help from some of JT’s many willing volunteers.

Kate Marshall, Head of Guernsey Enterprise at JT said: “I’m so proud of everything that we’ve collectively achieved with Autism Guernsey, they are a fantastic charity giving their time and experience where it’s most needed.

The launch of JT Community Giving will help us to extend our support to lots more deserving causes. We’ve been truly overwhelmed by the number of applications received so far, and it’s great to see some of the deeply thoughtful projects already in plan for 2023 that we can help with. Being part of a community unites us all and I’m delighted that we can help in so many ways through our new scheme.



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Teenage scholar is a step closer to engineering dream thanks to JT

A Jersey student who designed and built his own hovercraft is the latest to be sponsored by JT as part of a leading engineering scholarship programme. Following a rigorous selection process, Sebastian Kirkby from Victoria College has been awarded a JT Arkwright Scholarship.

The Arkwright Engineering Scholarship programme has been running for 30 years, helping 16-year-olds in the UK and the Channel Islands achieve their dream of a career in engineering, computing or technical design at university or through a higher-level apprenticeship. Every successful candidate in the Channel Islands gets financial help, access to a mentor and support from JT.

Sarah Gosiewska, Group Head of Talent, said: “Our two current scholars work closely with their JT mentors who have said they wish they’d had a similar scheme when they were doing their A Levels. As the students take a step back from their busy schedules, the mentors are there to offer vital guidance, discussing their plans, looking at their targets and supporting them as they reach important milestones and decisions. It is difficult to choose who goes forward for a scholarship as the quality is outstanding, however Seb’s use of a leaf blower within his hovercraft showed an exceptional level of imagination and ability that was really impressive. I hope this process will inspire Seb to join a challenging and rewarding industry, which is both fun and interesting, and one where you can go as far as your drive and talent will take you.”

Sebastian said: “From as long as I can remember I’ve been making and repairing things made out of wood, metal or leather – my current project is restoring an old Land Rover, hoping to get it up and running again. It’s my ambition to become an engineer, I’m genuinely fascinated by product design and the whole process of manufacturing. This scholarship will not just help me with my studies, it’s an amazing opportunity to work with people who are at the cutting edge of technology and innovation.”

JT is the only business that sponsors the scholarships in the Channel Islands and is hoping more young people will consider applying as the company continues to encourage and support involvement in STEM (Science, Technology, Engineering and Maths) subjects.

Flo Kirkby, Sebastian’s mum added: “Winning the scholarship will give Seb the additional support and guidance he needs as he begins a busy couple of years working towards his A Levels. I really would urge other schools to encourage their students to look at the opportunities schemes like this provide and apply for one of these prestigious awards.”



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More CI charities to benefit from the new JT Community Giving scheme

Not-for-profit organisations, schools and community groups across the Channel Islands will be able to apply for funding and other resources from a new community giving scheme launched by JT.

‘JT Community Giving’ aims to help local projects and initiatives by offering them the opportunity to apply for funding, devices, subscriptions, technical support, or even hands-on help from some of JT’s many willing volunteers.

While funding is available, the scheme offers so much more. Successful applications could request help towards anything from a charity initiative which may require some prizes to aid fundraising for a community need, an educational scheme that helps the development of digital skills for islanders, which needs some devices or connectivity, to an environmental project that requires volunteers in order to improve the biodiversity of our island for many years to come.

Daragh McDermott, CEO of JT Group, said: “JT Community Giving’ matches our ethos as a business, one that’s firmly rooted in the places and communities we live in and serve. We’ve worked with many charities and community groups over the years, and we wanted to introduce a scheme to provide as much support as we can for the breadth of those not-for-profit organisations who work so tirelessly for our community and give so much back. We want to help those who better our islands and make a real visible difference.

Kevin Keen, Chair of the Association of Jersey Charities, commented: “These are tough times for many charities, and they’re constantly seeking new sources of support and ways of giving. ‘JT Community Giving’ is a much-welcomed and vital community initiative. Targeted support like this, across so many avenues, will really help a huge number of worthwhile charities, individuals, and organisations.”

Applications are now open and will be reviewed every three months. The scheme is open to all registered charities, schools, and community groups across the Channel Islands that meet at least one of four criteria: community support, digital inclusivity, raising awareness of mental and physical health and well-being, and environmental improvement.



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The guardians of data under the spotlight: Driving trust in the protection of our personal information

As the rapid adoption of a digital-first approach continues across every part of the economy, levels of fraud have soared. An increasingly sophisticated ecosystem of organised cybercriminals has led to mounting financial losses and greatly damaged customers’ experience, and more importantly their trust in how data processors and controllers safeguard their personal information.

Leading expert, Clare Messenger, Head of Fraud Protection Services at JT has been invited to lead a discussion panel on fraud prevention and management at this month’s Digital Trust World conference, examining the measures and solutions being taken to protect consumers online. Together with experts from UK Finance, Remote Payment Channels, Vodafone Identity Hub and FICO they will explore what digital trust means and what measurable steps can be taken to improve the trustworthiness of digital technologies through security and responsible technology use.

JT is an industry leader when it comes to customer security. Located in Jersey, Channel Islands one of the world’s premier financial jurisdictions, with years of experience in delivering stability and security for their business partners, JT’s innovative services are empowering clients to align with industry regulations and protect their consumers.

Clare said: “Businesses need to simultaneously combat fraud and provide customers with a seamless digital experience, if not, their trust in us is at stake. More than ever, the global economy is reliant on connectivity, the use of data and innovative digital technologies. But the risks are growing every day as criminals are finding increasingly creative ways to commit fraud to steal people’s identity and money. Simple tasks, such as being able to prove you are who you say you are need to take place in milliseconds to ensure seamless customer experience – as solution providers and custodians of data we must create a secure digital world. It is the basis of building customer confidence in how a company protects their data and personal details.”

Conference organiser Alan Goode, CEO & Chief Analyst, Goode Intelligence, added: “Digital trust means the secure way that businesses and customers carry out transactions and if you think of data as being the life blood of the digital economy, then digital trust is its heart. While the concept of trust has developed over thousands of years of human civilisation, the digital world has only been around for a matter of decades and needs to catch up. This exciting event, which brings together leading technology providers with business decision makers, investors, technology integrators and solution providers such as JT, will examine what the future may hold and how these challenges are being met.”

Taking place on Monday 21st November 2022 in London, Digital Trust World 2022 covers the following interconnected themes and technologies:

  • Digital Onboarding (Identity Verification)
  • Digital Identity
  • Authentication & Privacy
  • Fraud Management

For more information on JT, please visit www.jtglobal.com/International



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JT’s home Wi-Fi service shortlisted for revolutionising user experience

JT is excited to announce that it has been shortlisted for its innovative home Wi-Fi service and is up against one of the world’s leading telecoms companies. JT, and its partner Plume, are one of three finalists for Best In-Home Wi-Fi network in the Wireless Broadband Alliance Industry Awards.

JT Total Wi-Fi was launched to give customers a better experience from their home fibre broadband network. It is competing against the French global telecommunications operator Orange in the awards which have recognised and celebrated achievements in Wi-Fi innovation for ten years.

JT teamed up with Plume, a leader in consumer experience management, two years ago to give customers improved Wi-Fi coverage and a higher level of control over their home networks. On average, homes in the Channel Islands have over 17 connected devices and more than 44,000 devices are managed through JT’s home Wi-Fi networks that are powered by Plume’s SaaS Experience Management Platform.

Learn more about how JT and Plume are revolutionising smart home experiences in this case study written by Omdia.

Pip Carpenter, JT’s Head of Commercial Market, said: “The Best In-Home Wi-Fi category recognises the operators that put their customers’ needs first. People rely on their home fibre broadband network for work, everyday tasks and entertainment, so we are delighted to be up there with some of the biggest companies in the world. What our customers like the most about it is the way it improves the distribution of their Wi-Fi signal around the home, with many reporting a massive improvement in their Wi-Fi user experience.”

The service includes content filtering and protection, and this year the parental control function on Plume HomePass has automatically protected younger family members nearly seven million times. Over 1.4 million malware attempts have been blocked and the system has prevented attempts to access customers data through spy, adware and phishing more than 450,000 times.”

Stefan van den Broek, VP Customer Success at Plume, added: “We value our partnership with JT because they share our aim of providing the best connected experience possible. Following independent tests, JT’s network was recently declared the fastest in the world, and pairing that with Plume’s cloud-based platform ensures that the highest quality of experience is maintained throughout the home and to every connected device. Our adaptive Wi-Fi, robust cybersecurity and advanced user controls combine to bring users a highly personalised and state-of-the-art smart home service.”