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JT’s home Wi-Fi service shortlisted for revolutionising user experience

JT is excited to announce that it has been shortlisted for its innovative home Wi-Fi service and is up against one of the world’s leading telecoms companies. JT, and its partner Plume, are one of three finalists for Best In-Home Wi-Fi network in the Wireless Broadband Alliance Industry Awards.

JT Total Wi-Fi was launched to give customers a better experience from their home fibre broadband network. It is competing against the French global telecommunications operator Orange in the awards which have recognised and celebrated achievements in Wi-Fi innovation for ten years.

JT teamed up with Plume, a leader in consumer experience management, two years ago to give customers improved Wi-Fi coverage and a higher level of control over their home networks. On average, homes in the Channel Islands have over 17 connected devices and more than 44,000 devices are managed through JT’s home Wi-Fi networks that are powered by Plume’s SaaS Experience Management Platform.

Learn more about how JT and Plume are revolutionising smart home experiences in this case study written by Omdia.

Pip Carpenter, JT’s Head of Commercial Market, said: “The Best In-Home Wi-Fi category recognises the operators that put their customers’ needs first. People rely on their home fibre broadband network for work, everyday tasks and entertainment, so we are delighted to be up there with some of the biggest companies in the world. What our customers like the most about it is the way it improves the distribution of their Wi-Fi signal around the home, with many reporting a massive improvement in their Wi-Fi user experience.”

The service includes content filtering and protection, and this year the parental control function on Plume HomePass has automatically protected younger family members nearly seven million times. Over 1.4 million malware attempts have been blocked and the system has prevented attempts to access customers data through spy, adware and phishing more than 450,000 times.”

Stefan van den Broek, VP Customer Success at Plume, added: “We value our partnership with JT because they share our aim of providing the best connected experience possible. Following independent tests, JT’s network was recently declared the fastest in the world, and pairing that with Plume’s cloud-based platform ensures that the highest quality of experience is maintained throughout the home and to every connected device. Our adaptive Wi-Fi, robust cybersecurity and advanced user controls combine to bring users a highly personalised and state-of-the-art smart home service.”

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Digital projects exceed expectations at Les Quennevais School

A vlog presentation on Jersey’s dolmens, drone footage of the island’s heritage sites and a stop motion film were among the 200 projects produced by Year 7 students over the summer break.

For over five years, JT has partnered with the school to support its new intake and every summer the school sets its new pupils a task to complete over the holidays. The students, all aged between 10 and 11, must produce a piece of work inspired by the lessons they were taught during their transition taster days in their last term at primary school.

This year’s theme was ‘Our Island Home’ and the introduction of a new award for best use of digital technology, sponsored by JT, inspired many to take their project to another level. The students used a wide range of technology including digital photography, coding, animation and videos to present their work. The projects were judged in each subject category the winner for the ‘Best use of Digital Technology’ was Mia Le Marquand, whose Lego stop motion video wowed the judges from JT. Just over a quarter of the presentations made this year were digital, up from 10% in previous years.

Pip Carpenter, JT’s Head of Commercial Market, said: “We have been supporting the Year 7 transition process for several years and have been blown away by the standard achieved this year, it made selecting the best project much harder than usual. I particularly liked the way that so many of the students brought their work to life using digital technology to explain their findings. One pupil produced a video of herself painting a beautiful piece of artwork, the attention to detail and ingenuity of all the projects was exceptional. Having good digital skills is essential in today’s world, and more so for these students who are tomorrow’s leaders. That’s why it’s so important for us to support the next generation as they begin this part of their learning journey, helping them to gather the skills they will need to succeed.”

Pete Jones Assistant Headteacher at Les Quennevais School, added: “This year’s Transition Project is by far our best yet with our most consistent level of work. There was certainly an increase in digital projects, largely due to JT’s support of our Transition Days and students’ ability to harness digital technology from a younger age. It was lovely to also see students use digital technology alongside their physical projects via QR links to videos that showed how their work was made or to complement their project. I can only see the number of digital projects increasing going forward and we are very grateful of JT’s ongoing support of our students’ transition experience into Les Quennevais School.”

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JT Board appoints new Chair

The Board of the JT Group is pleased to announce Meriel Lenfestey has been appointed as its new Chair, taking over from Phil Male, who has held the position since 2018. Meriel has been a Director on the JT Board since 2016 and was its Senior Independent Director until this new appointment.

Meriel is a customer experience entrepreneur with experience across a wide range of business sectors. Her attention is always on the impact business decisions have on stakeholders, in the short and long term.

After completing a Masters degree from the Royal College of Art, she worked for Microsoft in Seattle and the BBC in London in the 1990s. She founded, grew and sold a pioneering Customer Experience Design agency in London over the next 19 years. Meriel currently chairs Gemserv, a professional services and consulting firm in the energy and low carbon market, is a Non-Executive Director for Boku, an AIM listed global leader in mobile payment solutions, Aurigny in Guernsey, and two FTSE 250 infrastructure funds. She holds voluntary Board roles with the Guernsey IoD, and Art for Guernsey.

Meriel has lived and raised a family in the Channel Islands over the past 18 years.

Daragh McDermott, CEO of JT Group, said: “With her experience in the Channel Islands, and long-standing role on the JT Board, Meriel is the ideal candidate to help guide JT forward, and deliver on our five-year strategy. Making sure we deliver the very best customer experience for the future is a key part of that strategy, and Meriel is ideally placed to lead that.

She is taking over from Phil Male who helped to steer JT through some huge developments including making Jersey the first place in the world to connect full fibre broadband to every property, followed by the creation and eventual sale of the IoT business. I would like to thank Phil for his leadership, support and considerable achievements.”

Meriel Lenfestey added: “I’m really looking forward to taking over as Chair from Phil and supporting JT as we deliver our new five-year strategy. JT is already making great strides in ensuring the needs of all our stakeholders are at the heart of everything we do, and I’ll be working closely with the team to develop that further.

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Baking scarily good creations for Autism Guernsey

Halloween treats, towers of terror and deliciously wicked pumpkin-inspired delights will be judged for their spookiness, technical skill and taste at The Great Charity Bake Off for Autism Guernsey later this month.

The Halloween-themed competition that is raising money for Autism Guernsey is being judged at Les Cotils in St Peter Port, with the overall champion receiving a JT One Ultra package* worth £684.

Every bake must be Halloween themed and will need to be dropped off with their form and entry fee at Les Cotils between 9am and 10:30am on Saturday 29th October. Based on the popular TV show, there are five categories to choose from including a biscuit baking and decorating challenge for children, showstoppers and a technical ‘free from’ bake which must be either gluten/wheat free, dairy free or vegan.

The judging panel, led by the wife of the Lieutenant-Governor, Louise Cripwell, who is also a Patron of Autism Guernsey, will decide which bakers would be worthy of approval from the Great British Bake Off’s Prue Leith or a handshake from Paul Hollywood, so the pressure is on.

Joining Mrs Cripwell on the panel will be Kate Marshall, Head of Guernsey Enterprise at JT, who said: “I’m really looking forward to seeing and sampling the cakes and desserts. This is a fantastic opportunity to raise the profile of Autism Guernsey and get all those would-be bakers who have been inspired by the TV show to have a go and have some fun.”

For those that don’t fancy baking,  the event is open to the public to come along and join in the fun, enjoy a piece of cake for £3, vote for your favourite and take part in the raffle. The Showstopper cakes will be auctioned off at 4pm.

Mandy Rowlinson from Autism Guernsey, added: “The phenomenal success of programmes like the Great British Bake Off has inspired people to try their hand at chocolate ganache, baked Alaska and even showstopping toadstool cakes. Their creations are only limited by their imagination, and I really hope that we have some fantastically scary cakes and bakes in this competition. The judges will be looking for the wow factor but if they taste good too, then they should be onto a winning formula because those that don’t want to bake and are just there for cake can vote for their favourites too.”

The event takes place at Les Cotils between 9am and 10:30am on Saturday 29th October. Further details and entry forms are available from Autism Guernsey by calling Mandy Rowlinson on 01481 232879 or office@autismguernsey.org.gg.

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Ten years of supporting the Autism Jersey Golf Day raises nearly £200,000

A partnership that started ten years ago has helped raise nearly two hundred thousand pounds for people on the autism spectrum, their families and carers in Jersey.

With JT’s help, Autism Jersey launched the event a decade ago, which today has become the annual flagship fundraising event and has gained in popularity every year. This year the event raised £24,000 with the maximum of 24 teams taking part and was a fitting celebration for a 10-year partnership that has contributed so much to the local Autistic community.

Nick Winsor, Chairman of Autism Jersey, said: “I am overwhelmed by the support that this event gets from the island’s business and golfing community, and I’d like to extend my thanks to JT, once again, who made it all possible. The money raised every year makes a significant difference to the lives of many autistic islanders, but it also increases the profile of our charity and the amazing work that our people do in changing the lives of those that we support.”

Daragh McDermott, JT’s Chief Executive Officer, added: “The fantastic work that Autism Jersey do touches the lives of so many people, and we are delighted with what we have helped the charity to achieve over the last ten years and what we’ve been able to give back to our community as a result of our partnership.  In particular, this year, where our own people also selected Autism Jersey as their 2022 chosen charity. We will continue to support Autism Jersey with their full calendar of events until the end of the year, bringing people together, united in a common cause to raise as much money as possible, for this fantastic and dedicated charity.

I think what makes the charity stand out is the team of talented people who advocate an inclusive community where personalised services are provided for individuals, families, and carers and it’s been a real pleasure to work alongside them.”

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Sun used to power the final Cobo Balcony Gig

The Cobo Balcony Gigs have taken an environmentally conscious step forward as the series of summer gigs draws to a close this weekend. The Little Green Energy Company will power the final event using solar power generated from the company’s Homefield site, in partnership with JT.

The Balcony Gigs have become a major part of Guernsey’s summer and JT has been a partner for over a decade, helping to bring live music to islanders and visitors. In keeping with the Cobo Bay Hotel’s environmental policy and JT’s commitment to becoming carbon neutral, JT has teamed up with the Little Green Energy Company to livestream the popular gig around the world using its solar photo voltaic energy system.

This joint Carbon Offset initiative used locally generated renewable solar energy to offset the electricity used at the Balcony Gigs with savings of around 200kg of CO2e (Carbon Dioxide equivalent) to benefit the local community.

Gill Knights, JT Group General Counsel & Head of Sustainability, said: “We have been proud partners of Guernsey’s balcony gigs for many years and we are delighted that we are able to power the finale using renewable energy. JT’s purpose is to connect our customers to their sustainable future, so it was fitting that we linked up with Little Green to offset the event in a unique way whilst supporting the environmental commitments we have made to our Islands.”

As part of JT’s commitment to achieving carbon neutrality in all its operations, the Little Green Energy Company was the natural choice to partner with. JT has been using locally generated renewable energy to offset the electricity it’s used at previous Cobo Balcony Gigs. It is hoped that as further renewable energy initiatives are developed, all the events JT holds in the island will be carbon neutral.

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JT’s sustainable credentials proves a draw at Chamber lunchtime series

JT has been explaining to an audience of Guernsey businesses how it has embarked on an ambitious programme to boost sustainability and increase the welfare of its people at the latest Chamber of Commerce Lunch and Learn event.

Since April, the Channel Island telecommunications company has been proudly sponsoring the series which have also included important topics such as cybersecurity and wellbeing in the workplace.

The session on JT’s Sustainable Journey, which was presented by Gill Knights, JT Group’s General Counsel and Head of Sustainability, was the highest attended of the series with a very engaged and keen audience.

Kate Marshall, JT’s Head of Guernsey Enterprise, said: “We were really delighted to support this programme of fascinating speakerswhich made the lunchtime events so interesting, leaving us all with so much to think about. JT is already deeply involved in the business community in Guernsey and these sessions highlight how well businesses, including JT, continue to work together to share best practice and support each other at different stages of similar paths. We are very grateful to the Chamber of Commerce for allowing us to share what we have learnt since we embarked on our 10-year Sustainability Strategy and hope that the lessons we learnt prove beneficial to others.”

Laura McKerrel, from the Guernsey Chamber of Commerce, added: “We have really enjoyed this series of ‘Lunch & Learn’ and are very grateful for the help and knowledge that all the speakers have passed onto us and those attending the events. JT’s session on sustainability highlighted a genuine interest from our members to learn more about where to start, what to avoid and how to implement a strategy. What was really useful was hearing how JT had planned and launched its strategy and how it has measured progress since. What was clear was that JT has learned to adapt to meet new challenges, proving that having an agile plan is often the best way to ensure success.”

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Local music celebrated in Guernsey’s largest street festival

Talented musicians and performers are being celebrated in St Peter Port as the Guernsey Street Festival returns to celebrate local music, art, theatre, dance and food.

The two-week celebration of the arts returns on 23rd July to 6th August to promote Guernsey’s community spirit with local talent, visiting performers and street entertainers with JT at the heart of the action sponsoring the Green Area, the Grand Opening Procession and the harbour flags.

Tamara O Brien, Deputy Managing Director, JT Guernsey JT said: “We have always been a huge supporter of the arts, and for many years have helped musically talented young locals by giving them a regular platform to perform with JT Musical Moments. This festival will open up our streets to performers and artists of all genres, skills and ages and I can’t wait to see them in action and watch the town get into the festival spirit. JT is sponsoring the Green Zone which is in prime position on the High Street in St Peter Port and one of eight zones where islanders and visitors will be able to see the performances. Come and join us there and take part in some fabulous summer fun in Guernsey.”

The festival kicks off in style with the Grand Opening Procession and there is a chance to get tickets to be on Le Petit Train as it makes its way along the High Street for the first time.

Dominique Ogier, Creative Officer of the Guernsey Street Festival, added: “The grand parade through the centre of town will be a fantastic event with the Boys Brigade, Fidgety Feet, the Guernsey Majorettes and lots of other performers. There will be prizes for the best performances and the best newcomer. The winners will be presented with their prizes at a black-tie awards dinner on the last night of the festival where they will also get to perform in front the guests. This really is an event to enjoy the fantastic talent we have in Guernsey and show off the fabulous backdrop of St Peter Port. I would like to thank JT and all our sponsors for supporting this event.”

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JT helps empower and mentor the next generation of female leaders

JT leaders will join other business figures in guiding students from JCG and around the world as they take part in a global female leadership programme this week. LEAP, which stands for Leadership and Entrepreneurship Accelerator Programme, is open to all girls aged 14 to 18 and develops business and leadership skills with the participants launching social enterprise projects which are pitched to a group of business dragons.

JT’s Group Senior Legal Counsel and Head of Sustainability, Gill Knights, and JT International’s Head of Solution Design and Innovation, Marcus Irwin, will join local and international experts from across the business spectrum to act as coaches and mentors during the ten-day programme.

Local students will be joined by students from China, Taiwan, India, Turkey, Austria, Rwanda and the USA. They will be split into teams to come up with business ideas that they will pitch to a ‘Dragons Den’ at the end of the programme. There is real money at stake with up to £2,000 going to the winning team out of a total prize fund of £4,000. Previous projects have been based on social inclusion and waste management.

JT International’s Marcus Irwin will be on the panel of eight dragons, and he said: “This is an amazing opportunity for the young women who will be the next generation of entrepreneurs and business leaders. As a father, I understand the importance of nurturing talent from an early age and LEAP does a huge amount to bring that out of all those that take part.

As with our own recently launched JT Venture, a platform for ambitious start-ups and entrepreneurs to partner with JT and take their business to the next level, I will be looking closely at each proposition to see whether they have thought about supply chains, customer journeys, the digital outlook and just how they’ll fund their business ideas. This presents a real chance of investment and I have no doubt these girls will deliver business ideas that we’ll all see in the not too distant future.”

Throughout the week the students will take part in team building exercises and workshops and will hear inspirational talks from business leaders across all sectors, one of which is JT’s Senior Legal Counsel and Head of Sustainability, Gill knights, who will share how she came from an engineering and legal background to reach her current position.

JT will be donating SIM packs to all of the visiting students for the duration of the programme.

Peter le Masurier, from JCG, added: “This is the third year we have hosted LEAP and we are incredibly lucky to have so many prominent businesses involved along with successful business leaders who are prepared to give up their time to guide our students. I am looking forward to seeing how our students and the visiting students interact with each other, taking onboard, sharing knowledge and making the most of the invaluable advice and help they will be getting.”

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Mitel rewards JT’s continued commitment to business excellence

JT is excited to announce that it has retained the highest level of accreditation from a global leader in business communications. JT was first awarded Mitel Platinum status in 2020 and is still the only telecoms company in the Channel Islands to have reached that level.

Platinum status is the highest accreditation available, making JT one of Mitel’s key partners and one of only 14 businesses across the UK, Ireland and the Channel Islands to have ever received the accolade. Earlier this year JT was chosen as Mitel’s Innovation Partner of the Year after not only setting up its own state-of-the-art Mitel Contact centre but also for completing a world-class, multi-dimensional and complex migration process of IT systems for the Government of Guernsey.

James Singleton, Strategic Partnership Manager said: “We are really thrilled that Mitel continues to recognise JT as one of its key partners, rewarding our commitment and the team’s genuine hard work. It means that once again our teams have met the highest level of expertise in delivering exceptional service to our customers. Together we have deployed, managed and supported many complex Mitel solutions across the Channel Islands. It’s thanks to the dedication of an exceptional team that not only are our customer’s communication needs in good hands but that world leaders such as Mitel distinguish us as an elite partner.”

Mitel services are found in businesses and organisations all over the world, providing a wide array of solutions, from simple business communications to sophisticated unified and collaborative communications, whether on-site or in the cloud.

Nick Riggott, UKISA Sales Director at Mitel, added: “We demand high standards from the channel partners we work with in our partnership programme and JT has shown its continued commitment to providing a service that surpasses most. They reached the Gold level in 2019 and then Platinum a year later. This achievement demonstrates that JT is a reliable highly-skilled partner with whom we built a strong and fruitful relationship to address current and future UC needs of businesses in the Channel Islands and beyond.”