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More CI charities to benefit from the new JT Community Giving scheme

Not-for-profit organisations, schools and community groups across the Channel Islands will be able to apply for funding and other resources from a new community giving scheme launched by JT.

‘JT Community Giving’ aims to help local projects and initiatives by offering them the opportunity to apply for funding, devices, subscriptions, technical support, or even hands-on help from some of JT’s many willing volunteers.

While funding is available, the scheme offers so much more. Successful applications could request help towards anything from a charity initiative which may require some prizes to aid fundraising for a community need, an educational scheme that helps the development of digital skills for islanders, which needs some devices or connectivity, to an environmental project that requires volunteers in order to improve the biodiversity of our island for many years to come.

Daragh McDermott, CEO of JT Group, said: “JT Community Giving’ matches our ethos as a business, one that’s firmly rooted in the places and communities we live in and serve. We’ve worked with many charities and community groups over the years, and we wanted to introduce a scheme to provide as much support as we can for the breadth of those not-for-profit organisations who work so tirelessly for our community and give so much back. We want to help those who better our islands and make a real visible difference.

Kevin Keen, Chair of the Association of Jersey Charities, commented: “These are tough times for many charities, and they’re constantly seeking new sources of support and ways of giving. ‘JT Community Giving’ is a much-welcomed and vital community initiative. Targeted support like this, across so many avenues, will really help a huge number of worthwhile charities, individuals, and organisations.”

Applications are now open and will be reviewed every three months. The scheme is open to all registered charities, schools, and community groups across the Channel Islands that meet at least one of four criteria: community support, digital inclusivity, raising awareness of mental and physical health and well-being, and environmental improvement.

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The guardians of data under the spotlight: Driving trust in the protection of our personal information

As the rapid adoption of a digital-first approach continues across every part of the economy, levels of fraud have soared. An increasingly sophisticated ecosystem of organised cybercriminals has led to mounting financial losses and greatly damaged customers’ experience, and more importantly their trust in how data processors and controllers safeguard their personal information.

Leading expert, Clare Messenger, Head of Fraud Protection Services at JT has been invited to lead a discussion panel on fraud prevention and management at this month’s Digital Trust World conference, examining the measures and solutions being taken to protect consumers online. Together with experts from UK Finance, Remote Payment Channels, Vodafone Identity Hub and FICO they will explore what digital trust means and what measurable steps can be taken to improve the trustworthiness of digital technologies through security and responsible technology use.

JT is an industry leader when it comes to customer security. Located in Jersey, Channel Islands one of the world’s premier financial jurisdictions, with years of experience in delivering stability and security for their business partners, JT’s innovative services are empowering clients to align with industry regulations and protect their consumers.

Clare said: “Businesses need to simultaneously combat fraud and provide customers with a seamless digital experience, if not, their trust in us is at stake. More than ever, the global economy is reliant on connectivity, the use of data and innovative digital technologies. But the risks are growing every day as criminals are finding increasingly creative ways to commit fraud to steal people’s identity and money. Simple tasks, such as being able to prove you are who you say you are need to take place in milliseconds to ensure seamless customer experience – as solution providers and custodians of data we must create a secure digital world. It is the basis of building customer confidence in how a company protects their data and personal details.”

Conference organiser Alan Goode, CEO & Chief Analyst, Goode Intelligence, added: “Digital trust means the secure way that businesses and customers carry out transactions and if you think of data as being the life blood of the digital economy, then digital trust is its heart. While the concept of trust has developed over thousands of years of human civilisation, the digital world has only been around for a matter of decades and needs to catch up. This exciting event, which brings together leading technology providers with business decision makers, investors, technology integrators and solution providers such as JT, will examine what the future may hold and how these challenges are being met.”

Taking place on Monday 21st November 2022 in London, Digital Trust World 2022 covers the following interconnected themes and technologies:

  • Digital Onboarding (Identity Verification)
  • Digital Identity
  • Authentication & Privacy
  • Fraud Management

For more information on JT, please visit www.jtglobal.com/International

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JT’s home Wi-Fi service shortlisted for revolutionising user experience

JT is excited to announce that it has been shortlisted for its innovative home Wi-Fi service and is up against one of the world’s leading telecoms companies. JT, and its partner Plume, are one of three finalists for Best In-Home Wi-Fi network in the Wireless Broadband Alliance Industry Awards.

JT Total Wi-Fi was launched to give customers a better experience from their home fibre broadband network. It is competing against the French global telecommunications operator Orange in the awards which have recognised and celebrated achievements in Wi-Fi innovation for ten years.

JT teamed up with Plume, a leader in consumer experience management, two years ago to give customers improved Wi-Fi coverage and a higher level of control over their home networks. On average, homes in the Channel Islands have over 17 connected devices and more than 44,000 devices are managed through JT’s home Wi-Fi networks that are powered by Plume’s SaaS Experience Management Platform.

Learn more about how JT and Plume are revolutionising smart home experiences in this case study written by Omdia.

Pip Carpenter, JT’s Head of Commercial Market, said: “The Best In-Home Wi-Fi category recognises the operators that put their customers’ needs first. People rely on their home fibre broadband network for work, everyday tasks and entertainment, so we are delighted to be up there with some of the biggest companies in the world. What our customers like the most about it is the way it improves the distribution of their Wi-Fi signal around the home, with many reporting a massive improvement in their Wi-Fi user experience.”

The service includes content filtering and protection, and this year the parental control function on Plume HomePass has automatically protected younger family members nearly seven million times. Over 1.4 million malware attempts have been blocked and the system has prevented attempts to access customers data through spy, adware and phishing more than 450,000 times.”

Stefan van den Broek, VP Customer Success at Plume, added: “We value our partnership with JT because they share our aim of providing the best connected experience possible. Following independent tests, JT’s network was recently declared the fastest in the world, and pairing that with Plume’s cloud-based platform ensures that the highest quality of experience is maintained throughout the home and to every connected device. Our adaptive Wi-Fi, robust cybersecurity and advanced user controls combine to bring users a highly personalised and state-of-the-art smart home service.”

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Digital projects exceed expectations at Les Quennevais School

A vlog presentation on Jersey’s dolmens, drone footage of the island’s heritage sites and a stop motion film were among the 200 projects produced by Year 7 students over the summer break.

For over five years, JT has partnered with the school to support its new intake and every summer the school sets its new pupils a task to complete over the holidays. The students, all aged between 10 and 11, must produce a piece of work inspired by the lessons they were taught during their transition taster days in their last term at primary school.

This year’s theme was ‘Our Island Home’ and the introduction of a new award for best use of digital technology, sponsored by JT, inspired many to take their project to another level. The students used a wide range of technology including digital photography, coding, animation and videos to present their work. The projects were judged in each subject category the winner for the ‘Best use of Digital Technology’ was Mia Le Marquand, whose Lego stop motion video wowed the judges from JT. Just over a quarter of the presentations made this year were digital, up from 10% in previous years.

Pip Carpenter, JT’s Head of Commercial Market, said: “We have been supporting the Year 7 transition process for several years and have been blown away by the standard achieved this year, it made selecting the best project much harder than usual. I particularly liked the way that so many of the students brought their work to life using digital technology to explain their findings. One pupil produced a video of herself painting a beautiful piece of artwork, the attention to detail and ingenuity of all the projects was exceptional. Having good digital skills is essential in today’s world, and more so for these students who are tomorrow’s leaders. That’s why it’s so important for us to support the next generation as they begin this part of their learning journey, helping them to gather the skills they will need to succeed.”

Pete Jones Assistant Headteacher at Les Quennevais School, added: “This year’s Transition Project is by far our best yet with our most consistent level of work. There was certainly an increase in digital projects, largely due to JT’s support of our Transition Days and students’ ability to harness digital technology from a younger age. It was lovely to also see students use digital technology alongside their physical projects via QR links to videos that showed how their work was made or to complement their project. I can only see the number of digital projects increasing going forward and we are very grateful of JT’s ongoing support of our students’ transition experience into Les Quennevais School.”

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JT Board appoints new Chair

The Board of the JT Group is pleased to announce Meriel Lenfestey has been appointed as its new Chair, taking over from Phil Male, who has held the position since 2018. Meriel has been a Director on the JT Board since 2016 and was its Senior Independent Director until this new appointment.

Meriel is a customer experience entrepreneur with experience across a wide range of business sectors. Her attention is always on the impact business decisions have on stakeholders, in the short and long term.

After completing a Masters degree from the Royal College of Art, she worked for Microsoft in Seattle and the BBC in London in the 1990s. She founded, grew and sold a pioneering Customer Experience Design agency in London over the next 19 years. Meriel currently chairs Gemserv, a professional services and consulting firm in the energy and low carbon market, is a Non-Executive Director for Boku, an AIM listed global leader in mobile payment solutions, Aurigny in Guernsey, and two FTSE 250 infrastructure funds. She holds voluntary Board roles with the Guernsey IoD, and Art for Guernsey.

Meriel has lived and raised a family in the Channel Islands over the past 18 years.

Daragh McDermott, CEO of JT Group, said: “With her experience in the Channel Islands, and long-standing role on the JT Board, Meriel is the ideal candidate to help guide JT forward, and deliver on our five-year strategy. Making sure we deliver the very best customer experience for the future is a key part of that strategy, and Meriel is ideally placed to lead that.

She is taking over from Phil Male who helped to steer JT through some huge developments including making Jersey the first place in the world to connect full fibre broadband to every property, followed by the creation and eventual sale of the IoT business. I would like to thank Phil for his leadership, support and considerable achievements.”

Meriel Lenfestey added: “I’m really looking forward to taking over as Chair from Phil and supporting JT as we deliver our new five-year strategy. JT is already making great strides in ensuring the needs of all our stakeholders are at the heart of everything we do, and I’ll be working closely with the team to develop that further.

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Baking scarily good creations for Autism Guernsey

Halloween treats, towers of terror and deliciously wicked pumpkin-inspired delights will be judged for their spookiness, technical skill and taste at The Great Charity Bake Off for Autism Guernsey later this month.

The Halloween-themed competition that is raising money for Autism Guernsey is being judged at Les Cotils in St Peter Port, with the overall champion receiving a JT One Ultra package* worth £684.

Every bake must be Halloween themed and will need to be dropped off with their form and entry fee at Les Cotils between 9am and 10:30am on Saturday 29th October. Based on the popular TV show, there are five categories to choose from including a biscuit baking and decorating challenge for children, showstoppers and a technical ‘free from’ bake which must be either gluten/wheat free, dairy free or vegan.

The judging panel, led by the wife of the Lieutenant-Governor, Louise Cripwell, who is also a Patron of Autism Guernsey, will decide which bakers would be worthy of approval from the Great British Bake Off’s Prue Leith or a handshake from Paul Hollywood, so the pressure is on.

Joining Mrs Cripwell on the panel will be Kate Marshall, Head of Guernsey Enterprise at JT, who said: “I’m really looking forward to seeing and sampling the cakes and desserts. This is a fantastic opportunity to raise the profile of Autism Guernsey and get all those would-be bakers who have been inspired by the TV show to have a go and have some fun.”

For those that don’t fancy baking,  the event is open to the public to come along and join in the fun, enjoy a piece of cake for £3, vote for your favourite and take part in the raffle. The Showstopper cakes will be auctioned off at 4pm.

Mandy Rowlinson from Autism Guernsey, added: “The phenomenal success of programmes like the Great British Bake Off has inspired people to try their hand at chocolate ganache, baked Alaska and even showstopping toadstool cakes. Their creations are only limited by their imagination, and I really hope that we have some fantastically scary cakes and bakes in this competition. The judges will be looking for the wow factor but if they taste good too, then they should be onto a winning formula because those that don’t want to bake and are just there for cake can vote for their favourites too.”

The event takes place at Les Cotils between 9am and 10:30am on Saturday 29th October. Further details and entry forms are available from Autism Guernsey by calling Mandy Rowlinson on 01481 232879 or office@autismguernsey.org.gg.

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Ten years of supporting the Autism Jersey Golf Day raises nearly £200,000

A partnership that started ten years ago has helped raise nearly two hundred thousand pounds for people on the autism spectrum, their families and carers in Jersey.

With JT’s help, Autism Jersey launched the event a decade ago, which today has become the annual flagship fundraising event and has gained in popularity every year. This year the event raised £24,000 with the maximum of 24 teams taking part and was a fitting celebration for a 10-year partnership that has contributed so much to the local Autistic community.

Nick Winsor, Chairman of Autism Jersey, said: “I am overwhelmed by the support that this event gets from the island’s business and golfing community, and I’d like to extend my thanks to JT, once again, who made it all possible. The money raised every year makes a significant difference to the lives of many autistic islanders, but it also increases the profile of our charity and the amazing work that our people do in changing the lives of those that we support.”

Daragh McDermott, JT’s Chief Executive Officer, added: “The fantastic work that Autism Jersey do touches the lives of so many people, and we are delighted with what we have helped the charity to achieve over the last ten years and what we’ve been able to give back to our community as a result of our partnership.  In particular, this year, where our own people also selected Autism Jersey as their 2022 chosen charity. We will continue to support Autism Jersey with their full calendar of events until the end of the year, bringing people together, united in a common cause to raise as much money as possible, for this fantastic and dedicated charity.

I think what makes the charity stand out is the team of talented people who advocate an inclusive community where personalised services are provided for individuals, families, and carers and it’s been a real pleasure to work alongside them.”

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Sun used to power the final Cobo Balcony Gig

The Cobo Balcony Gigs have taken an environmentally conscious step forward as the series of summer gigs draws to a close this weekend. The Little Green Energy Company will power the final event using solar power generated from the company’s Homefield site, in partnership with JT.

The Balcony Gigs have become a major part of Guernsey’s summer and JT has been a partner for over a decade, helping to bring live music to islanders and visitors. In keeping with the Cobo Bay Hotel’s environmental policy and JT’s commitment to becoming carbon neutral, JT has teamed up with the Little Green Energy Company to livestream the popular gig around the world using its solar photo voltaic energy system.

This joint Carbon Offset initiative used locally generated renewable solar energy to offset the electricity used at the Balcony Gigs with savings of around 200kg of CO2e (Carbon Dioxide equivalent) to benefit the local community.

Gill Knights, JT Group General Counsel & Head of Sustainability, said: “We have been proud partners of Guernsey’s balcony gigs for many years and we are delighted that we are able to power the finale using renewable energy. JT’s purpose is to connect our customers to their sustainable future, so it was fitting that we linked up with Little Green to offset the event in a unique way whilst supporting the environmental commitments we have made to our Islands.”

As part of JT’s commitment to achieving carbon neutrality in all its operations, the Little Green Energy Company was the natural choice to partner with. JT has been using locally generated renewable energy to offset the electricity it’s used at previous Cobo Balcony Gigs. It is hoped that as further renewable energy initiatives are developed, all the events JT holds in the island will be carbon neutral.

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JT’s sustainable credentials proves a draw at Chamber lunchtime series

JT has been explaining to an audience of Guernsey businesses how it has embarked on an ambitious programme to boost sustainability and increase the welfare of its people at the latest Chamber of Commerce Lunch and Learn event.

Since April, the Channel Island telecommunications company has been proudly sponsoring the series which have also included important topics such as cybersecurity and wellbeing in the workplace.

The session on JT’s Sustainable Journey, which was presented by Gill Knights, JT Group’s General Counsel and Head of Sustainability, was the highest attended of the series with a very engaged and keen audience.

Kate Marshall, JT’s Head of Guernsey Enterprise, said: “We were really delighted to support this programme of fascinating speakerswhich made the lunchtime events so interesting, leaving us all with so much to think about. JT is already deeply involved in the business community in Guernsey and these sessions highlight how well businesses, including JT, continue to work together to share best practice and support each other at different stages of similar paths. We are very grateful to the Chamber of Commerce for allowing us to share what we have learnt since we embarked on our 10-year Sustainability Strategy and hope that the lessons we learnt prove beneficial to others.”

Laura McKerrel, from the Guernsey Chamber of Commerce, added: “We have really enjoyed this series of ‘Lunch & Learn’ and are very grateful for the help and knowledge that all the speakers have passed onto us and those attending the events. JT’s session on sustainability highlighted a genuine interest from our members to learn more about where to start, what to avoid and how to implement a strategy. What was really useful was hearing how JT had planned and launched its strategy and how it has measured progress since. What was clear was that JT has learned to adapt to meet new challenges, proving that having an agile plan is often the best way to ensure success.”

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Local music celebrated in Guernsey’s largest street festival

Talented musicians and performers are being celebrated in St Peter Port as the Guernsey Street Festival returns to celebrate local music, art, theatre, dance and food.

The two-week celebration of the arts returns on 23rd July to 6th August to promote Guernsey’s community spirit with local talent, visiting performers and street entertainers with JT at the heart of the action sponsoring the Green Area, the Grand Opening Procession and the harbour flags.

Tamara O Brien, Deputy Managing Director, JT Guernsey JT said: “We have always been a huge supporter of the arts, and for many years have helped musically talented young locals by giving them a regular platform to perform with JT Musical Moments. This festival will open up our streets to performers and artists of all genres, skills and ages and I can’t wait to see them in action and watch the town get into the festival spirit. JT is sponsoring the Green Zone which is in prime position on the High Street in St Peter Port and one of eight zones where islanders and visitors will be able to see the performances. Come and join us there and take part in some fabulous summer fun in Guernsey.”

The festival kicks off in style with the Grand Opening Procession and there is a chance to get tickets to be on Le Petit Train as it makes its way along the High Street for the first time.

Dominique Ogier, Creative Officer of the Guernsey Street Festival, added: “The grand parade through the centre of town will be a fantastic event with the Boys Brigade, Fidgety Feet, the Guernsey Majorettes and lots of other performers. There will be prizes for the best performances and the best newcomer. The winners will be presented with their prizes at a black-tie awards dinner on the last night of the festival where they will also get to perform in front the guests. This really is an event to enjoy the fantastic talent we have in Guernsey and show off the fabulous backdrop of St Peter Port. I would like to thank JT and all our sponsors for supporting this event.”