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March 29, 2019July 20, 2020

Balcony gigs boast legendary line up for 2019

Summer might still feel like it’s a few months away, but the list of acts announced for this year’s Cobo Bay Balcony Gigs has brought the sunshine a bit closer and given us all something to look forward to.

Islanders will be able to enjoy another bumper series of free family-friendly live music events this year with acts including tributes to global superstar Ed Sheeran, the iconic David Bowie and rock legends AC/DC in this year’s line-up.

The free gigs from the Cobo Bay Hotel first floor balcony have been providing live entertainment for some 30 years now and have become synonymous with summer in Guernsey. This year’s series begins on Sunday 5 May with a Tina Turner Tribute and the last act will take to the balcony on Sunday 25 August. As in previous years, the events will also raise money for the Guernsey Cheshire Homes and the GSPCA, JT’s chosen charity for 2019.

JT’s Deputy Managing Director in Guernsey, Tamara O’Brien, said: “It wouldn’t be summer without the balcony gigs. This is the eighth year that we have supported these popular community events. As always, the line-up of tribute acts is fantastic and we’re pleased to be helping these events continue and bring top quality, live music for everyone to enjoy for free. In the lead up to the first gig we will have competitions and news on our @JTsocial Facebook page where everyone can catch up with the latest gig gossip and this year we will be livestreaming the event using JT’s exclusive beach cam and drone footage.

We’ll also have our JT team on hand during each of the events sharing exclusive offers and providing biodegradable and re-usable giveaways. As always, given the beautiful location that these events take place in, we strongly encourage islanders attending to collect and take home their rubbish and leave Cobo Bay litter free.”

David Nussbaumer, organiser of The Cobo Bay Balcony Gigs, said: “Our thanks go to JT for their on-going support, which has helped us to secure some of the best tribute acts on the scene. It promises to be another great summer of music.”

March 14, 2019

JT extends its accreditation with global tech giant Cisco

JT’s Business teams across the Channel Islands and London have boosted their already strong relationship with world technology giant Cisco by achieving a further premier accreditation; ‘Advanced Enterprise Networks Architecture Specialisation’ reflecting their growing depth of skills and knowledge.

This makes JT the first Channel Island-based provider to have gained two full Cisco architectures enabling JT to expand the range of Cisco products within their portfolio. These products include JT’s newly launched ‘next generation’ firewall which allows JT’s customers to actively monitor systems and, if needed, lockdown and isolate any devices which have been compromised with an advanced managed service approach.

By achieving this Advanced Enterprise Networks Architecture Specialisation, JT’s team has demonstrated that they have met the stringent training standards required and have further secured the team’s expertise in supply, design and deployment of complex Cisco solutions.

Katie Corbett, Director of CI Enterprise & Business Services at JT said: “Cisco is the largest networking company in the world and our 20-year partnership with them helps us to deliver the very best solutions for our global customer base. We pride ourselves on having within our dedicated team some of the finest Cisco experts in the islands, who between them have now clocked up some 60 hours of intensive training, often in their own time. So, we are delighted to add this second architecture specialisation to our portfolio further expanding what we offer to our customers in the Channel Islands and around the world.

“This achievement is testament to their hard work putting in a huge amount of time and effort to reach this status. As one of the Channel Islands largest digital employers we are committed to investing in our teams and encouraging them to take part in training like this, so that they can maintain the standards that our customers need and further their own professional development.”

To find out more about JT’s Cisco solutions visit https://business.jtglobal.com

March 1, 2019July 22, 2020

Europe’s most connected telco partners with 1oT to unveil a new eSIM solution at MWC

In a bid to firmly establish itself as Europe’s most connected operator and cement its reputation as one to watch State-owned 120-year young operator JT Group has joined forces with 1oT to launch an innovative eSIM solution at this year’s MWC. This eSIM solution is set to open up a new level of global connectivity for IoT service providers.

Designed specifically for the needs of start-ups and small and medium-sized IoT service providers, this new 1oT eSIM, technically known as eUICC, will enable them to operate in multiple regions worldwide. What’s more, through this partnership with JT those customers will now also benefit from JT’s extensive worldwide roaming network.

This eSIM is set to simplify and revolutionise the market for these users by enabling a ‘virtual swap’ in the air between pre-negotiated operator services without the need to physically change the SIM card. It will also leverage the global roaming deals provided by JT opening up access to over 700 of JT’s partner networks potentially making it the world’s most flexible SIM.

Graham Hart-Ives, JT’s Head of IoT Sales, said: “We have continued to grow our offering over recent months and we are delighted that the work we have done to build a strong position in this market is bringing substantial benefits to our forward-thinking and long-term partners, like 1oT. This is a great example of leveraging partnerships and innovating using latest SIM technology to jointly provide the best possible product for customers.”

1oT is an operator independent global connectivity provider which handles the complexity of working with multiple operators in different regions for IoT service providers and device makers.

Märt Kroodo, founder and CEO of 1oT said: “This launch is an exciting next step in SIM technology which provides vastly improved convenience for customers. This partnership of JT’s innovation and flexibility in working with different partners and our expertise will together deliver connectivity products for IoT which greatly improve customers experience and take the market forward.”

February 19, 2019July 16, 2020

JT adds to its global reach with new Belize partnership deal

In its pacy drive to establish itself as Europe’s most connected operator, JT has announced the addition of another significant partner to its extensive global network; Speednet Communications. Through this new partnership with Belize’s leading mobile network operator, JT’s International team is pushing ahead with ambitious plans for global growth.

JT will provide a fully managed service, which is GSMA compliant, for both inbound and outbound roaming to Speednet Belize, using JT’s existing 2G, 3G and 4G roaming connectivity and supported through JT’s network extension platform.

Thanks to JT’s Roaming as a Service provision, Speednet Communication’s end-users also gain access to international roaming coverage across JT’s substantial 700+ networks around the world. In addition, JT will provide inbound roaming services, enabling visitors to Belize to connect and roam on Speednet Communications world-class 4G network.

Tom Noel, Managing Director of JT International, said: “JT’s customers in the Channel Islands already have access to one of the widest roaming networks available and our International team are using these unrivalled partnerships to now enable leading emerging markets to benefit from this service. Our energetic roaming team work tirelessly to enable customers access to roam where they want, when they want and this roaming as a service partnership is a natural extension of that success. Adding Speednet to our trusted global network of partners offers benefits and cost savings for their customers and for ours; with the freedom to roam with confidence.”

Leonardo Calle, the CTO at Speednet, said: “JT’s Roaming as a Service is a unique product that brings us the benefits of direct roaming relationships. The immediate access to over 700 of JT’s direct partners will give our customers the ability to roam across the globe seamlessly.”

February 4, 2019July 16, 2020

JT help parents get a ‘Haandle’ on e-safety at Digital ACE

JT’s retail team will be on a stand at this year’s Digital ACE event organised by Digital Greenhouse on Saturday 2 February between midday and 5 pm at Beau Sejour. This popular annual event takes place ahead of National Safer Internet Day attracting high numbers of visitors keen to know more about the latest technology.

The exponential growth of the internet means our children and young adults are spending more time than ever online, both at home and at school for development and play. This explosion of use brings with it a need to help educate parents and young people to understand the risks they could face online. The JT team are ready to help giving easy to understand practical advice and tips on how to stay safe online.

They will also be demonstrating Haandle, an innovative parental control device for e-safety. The latest figures released by Ofcom show that more than a third of 12 to 15-year-olds find it difficult to moderate their screen time and Haandle can help families manage online activity. The device, which is exclusively available at JT, allows parents to set limits and manage their children’s internet access by setting times and parameters on devices their children have access to. This works across mobile data and Wi-Fi networks in and outside the home, so it can be a useful tool for parents to help encourage healthy usage.

The JT team will also give practical guidance on how to configure devices. And to keep the children entertained while we help answer questions, the stand has the latest Nintendo switch console available to trial and some great giveaways, including a chance to win a brand-new Nintendo Console.

Tamara O’Brien, JT’s Head of Customer Experience said: “It’s great to support the Digital ACE event again this year and to have the chance to provide islanders with advice, tools and safety tips as well as offering some fun, guidance and demonstrations at the event. This is such a valuable event for islanders to find out more about the power of technology we all now rely on, but also how to use it safely. We are looking forward to welcoming people and will be happy to help with any questions that they may have.”

For anyone who can’t get to Digital ACE, JT’s High Street shop team are always happy to see people in-store and help with useful information and friendly advice on the latest range of technology. They can also help customers with enabling Internet routers to block certain sites or seeing first-hand the devices we have available to help them stay in control online.

January 29, 2019

JT Teams pull together to raise money for charities in their communities

In 2018 JT teams raised £21,831 for their chosen charities through a combination of group events and individual challenges across all JT’s locations.

In Jersey the team worked with Littlefeet Environmental and Jersey Marine Conservation while the Guernsey team supported the Marine Biology Section of the Société Guernesiaise. The money raised by the teams will directly benefit local environmental causes, providing much needed funds to support valuable work in the communities that JT is a part of.

Spurred on by the JSPCA’s plea for help to save the Jersey Animal Shelter, the JT team in Jersey have decided to put their full support behind the charity in 2019. While in Guernsey the JT team will focus on supporting the great work of the much-loved local animal charity, the GSPCA.

Christophe Chateau, JT Group Head of Culture and Staff Engagement, said: “Animals play an important role in many people’s lives, as valued companions for some and for many others they are a lifeline. Right now, help is needed to ensure that the people that look after the animals and pets in our community have what they need to continue to provide islanders with a vital service.

“We are committed to supporting the JSPCA’s efforts to help fund the shelter in the same enthusiastic way that we have supported local charities and initiatives for decades. For us, it’s a great way to bring people together, have fun, raise money and change something in our community that needs our help.

“We are in close contact with the JSPCA to ensure that volunteering and fundraising efforts meet the charity’s most immediate needs, working out a programme of events for JT’s people to get involved in. We have had some great successes with charity-focused events in the past, they are enormously popular and attract a lot of participation from the wider community. We hope to be just as successful this year.”

More information about the company’s work in the community is available on the charity and community pages of the JT website.

Ends

Notes to editors

Issued by Anna Thorne at Direct Input on 01534 735253 or at anna@directinput.je

The charities JT offices will be supporting are:

JSPCA(Jersey)
GSPCA(Guernsey)
RSPCA(Australia)
ASPCA(USA)
Dyrenes Beskyttelse(Denmark)

January 14, 2019July 22, 2020

JT Presents Tim McGuinness of Team Gravity

December 31, 2018January 7, 2019

Jersey Landline issue

We would like to apologise once again to all customers who were affected by service problems with the Jersey Landline issue on 27th December and then on 30 December. Thank you for your patience and support. The network is normally extremely robust, but we fully understand that is cold comfort when there is a problem.

The two incidents were unrelated technical issues. We will now undertake a full investigation to isolate the exact root cause of each one so that we can make sure it isn’t repeated. Needless, to say we will be monitoring the network very closely indeed over the coming days.

Given the timing over the holiday period, the fact we had two problems close together, and that they collectively affected the majority of our customers in some way, we will be offering compensation in line with our customer promise. Compensation will be seen in our customer’s January bills. This will take the form of a week’s free landline rental . And for broadband customers, a waiver on charges for data use in excess of broadband bundles in January.

We take our responsibility as one of Jersey’s core infrastructure providers very seriously indeed. We would like to reassure our customers that problems are rare. But if something happens we have careful plans in place to deal with it as quickly as possible. We always aim to get back to normal as soon as we can. Part of our protocol includes notifying the emergency services as the Health and Social Services community alarms used by some customers are affected by loss of landline service. We have been working pro-actively with all Emergency Services to continually improve the services.

December 21, 2018January 29, 2019

The JSPCA to get a helping hand from team JT in 2019

Following our public appeal for support, JT has chosen the JSPCA as its charity of the year in 2019. JT will be encouraging staff to support the charity with events. As well as corporate and personal fund-raising.

Earlier this year we took steps to engage the public to support us. Thus, ensuring that both the charity and Animals’ Shelter would be able to continue providing services for the Jersey community for many years to come.

Kevin Keen, the JSPCA’s volunteer Chief Executive Officer said: “To end the year with positive news is great for everyone involved. We are really pleased that our campaign has resulted in JT choosing us as the beneficiary of their annual fund-raising. Their support will help raise awareness of the services we provide and generate funds.”

A Popular Choice

Christophe Chateau, JT Group Head of Culture and Staff Engagement, said: “The JSPCA were an obvious and popular choice for us as our 2019 charity of the year. So many of us will have had contact with the Animals’ Shelter over the years. We know just how vital their services are for the Island’s sick, injured or homeless and lost pets. Without their presence, a much-needed service would disappear from our community. We know that our people at JT will get behind the efforts of the charity t. Thus, we hope to help fund the shelter in the same enthusiastic way that they have thrown their support behind many local charities and initiatives by fundraising and volunteering for decades. We are very hands-on and passionate about our community.

“As a locally-owned company, we’d also love to see other Jersey companies take up the opportunity to choose the JSPCA as their focus for fund-raising. Especially, in 2019 but also beyond. Therefore, we can continue to have a Shelter and service to be proud of.”

As well as encouraging corporate sponsorship and funding the charity has reached out directly to Islanders. This is in the hope of supporting them through ongoing donations and fundraising. For more information about fundraising for the JSPCA go to our Support Us page.

November 25, 2018April 12, 2019

JT’s mobile networks confirmed as fastest in the Channel Islands

Analysis by Ookla® of Speedtest Intelligence® has confirmed that JT customers enjoy the fastest mobile network and data speeds in both Guernsey and Jersey*.

Results from all mobile networks in the Channel Islands were analysed by Ookla, the global leader in fixed broadband and mobile network testing applications, data and analysis between April and September this year.

Those tests, which are carried out by islanders themselves, confirm that JT has the fastest mobile networks.

Ookla’s results are also widely trusted by regulators, trade groups and analysts. Hence, they are used by virtually every major mobile carrier and internet service provider in the world. Everyday ten million tests are actively initiated. With over 20 billion completed to date.

JT's Networks are the quickest

Daragh McDermott JT, said: “Our customers regularly tell us that they enjoy the speed of our 4G networks in Jersey and Guernsey. So, these test results from Ookla provide the research data to confirm their feedback. JT’s networks are the quickest.

“We’re really pleased to have that confirmed, for the third year running, by Ookla. It's clearly good news for our customers, and testament to the hard work of JT’s engineering teams. They are responsible for building and maintaining the best possible mobile networks.

“So, we see it as our responsibility to deliver the best connectivity that we can for Channel Islanders. We have demonstrated that through our fibre broadband networks, our 4G networks. Also with the announcement that we will install 5G (subject to the necessary radio spectrum being allocated) in 2019.

“Our aim is to make the islands one of the best-connected places in the world. Therefore, this recognition from Ookla confirms that work is paying off.”

“With millions of tests taken using Speedtest every day, Ookla has developed a comprehensive view of worldwide internet performance. So it is our pleasure to recognize JT as the Fastest Mobile Network in Guernsey & Jersey based on our rigorous analysis. Consequently, this award is a testament to JT’s exceptional performance, as experienced by JT's customers, in Q2 and Q3”. Jamie Steven, Executive Vice President at Ookla.

To view the results, visit www.speedtest.net/awards/jt/

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