Autism Golf Day

Golfers putt in the effort for Autism Jersey

Island golfers will be teeing off at La Moye Golf Club on Friday 23 August for this year’s Autism Jersey Annual Golf Day.

The JT-sponsored event is an increasingly popular fixture for enthusiastic Jersey golfers, and this year the event was booked out with 25 competing teams of 4 players, faster than any other year.

In 2018 the event raised a record-breaking £28,000 for Autism Jersey to be used for the building and running of a new residential, community-based Autism centre in the Island. The organisers are hoping that 2019 will be even more successful with competitors ending the day with a raffle and auction featuring many unique items donated by local businesses.

The funds raised at this year’s events will also go towards the purpose-built centre which will provide tailored assistance and improved services for people with autism and their families. JT’s on-going support of this annual event also means the new centre will have the latest technology, ensuring visitors can keep connected via state-of-the-art equipment, made possible by JT’s award winning full-fibre network.

Nick Winsor, Chairman of Autism Jersey, said: “The golf day has become the biggest annual event in our calendar and is our largest single fundraiser. The longstanding partnership with JT as corporate sponsor has played a big part in the continued success and growing popularity of the event. The funds raised by the competition and auction make a huge contribution to our work at Autism Jersey and raises awareness within local community and beyond.”

Daragh McDermott, Corporate Affairs Director at JT and a board member of Autism Jersey, said: “We are very proud of our partnership with Autism Jersey, supporting the fundraising efforts of this vital charity and being part of their efforts to raise awareness is very important to us. The charity provides invaluable support to many families in our community helping people with Autism live a full and inclusive life and promoting a greater understanding of the condition.”

Cobo Bay Gig 2019

For Those About To Rock…

It’s hard to believe, but we are almost at the end of this year’s run of Cobo Bay Balcony Gigs – and what a fantastic season of music and memories it has been. The final JT-sponsored gig will be on Sunday 25 August, headlined by a tribute to legendary rockers AC/DC, who are guaranteed to get the party started and bring the family-friendly gigs to a close in style. They will be supported popular French band ‘Sons of the Desert’.

Over the course of summer, the popular free gigs have been attended by many hundreds of islanders and tourists alike who have been treated to both great weather and great acts, including tributes to Ed Sheeran and the ever-popular Fleetwood Mac. Many talented and popular Guernsey bands have also joined the line-up, impressing the balcony gig crowds since May.

The six gigs have, as in previous years, raised money for two very worthy causes the Guernsey Cheshire Homes and JT’s chosen charity for 2019, the GSPCA. All have been supported by the friendly JT team who have been on hand with plenty of smiles, exclusive offers, bio-degradable and re-useable freebies at every event.

Tamara O’Brien, JT’s Deputy Managing Director in Guernsey, said the feedback from the events had been excellent. “What a great summer it has been, this year’s line-up has been stronger than ever, and the great British weather didn’t let us down. This is the eighth year we have supported the Cobo Bay Summer Balcony gigs and it’s been a pleasure to help bring such a selection of quality live acts to Guernsey and showcase some of the best talent this Island has to offer. As always, given the beautiful location that these events take place in, we would ask islanders attending to collect and take home their rubbish and leave Cobo Bay litter free.”

“Our team will be on hand to help make sure this final gig really rocks and will be handing out exclusive news about our new ‘JT Rewards Guernsey’ which due to popular demand will launch in September, offering fantastic daily deals and savings for islanders with many local businesses from meals out, overnight stays, household equipment, leading brands and much, much more already signed up.

David Nussbaumer, organiser of the Cobo Bay Balcony Gigs said: “Once again it has been a successful summer of music at Cobo Bay thanks to the ongoing partnership and support of JT which has helped us secure quality acts for these really popular events. We look forward to seeing as many people as possible at the last gig of the summer as we say goodbye to the 2019 Balcony Gig series.”

To sign up for JT Rewards visit https://www.jtrewards.com/guernsey/ and find more information on our JT Rewards Facebook page.

About JT

5G – Jersey and Guernsey test sites

The following statement has been released on behalf of JT:

“JT announced today that it has launched a 5G test site in Jersey and a 5G test site in Guernsey, following receipt of a licence to do so from CICRA in March 2019 and in line with a commitment announced in November 2018. The test will provide important technical and planning information to support JT’s forthcoming applications for a licence to extend its leading 2G/3G/4G networks towards 5G, once the process for doing so is announced by CICRA.”

More information about the 5G network for JT customers >

JT Pool Party AUG19

Loading on the summer fun at the Lido!

There’s no better way to spend a summer afternoon than with a free pool party and no better location than the iconic Lido at Havre des Pas for a fantastic fun-filled family day out.

JT is helping islanders making the most of the sunshine this August and will host a family pool party, stacked with music, ice cream and – what every pool party needs – giant inflatables on Saturday 10 August between 11am and 3pm.

No party would be complete without music and local DJ Stefan Rousseau will get everyone in the mood with a mix of soul, funk and everyone’s favourite summer throwbacks, making sure the party is one of this year’s biggest summer memories.

“I am really looking forward to playing a tropical and summery soundtrack while everyone has fun in this amazing location,” says DJ Stefunk.

The venue holds 300 people who will also have exclusive access to the balcony at Havre de Pas, giving the whole event a VIP vibe.

The JT team will be there with the ever-popular JT Tiki Hut throughout the afternoon giving away plenty of bio-degradable and reusable freebies for party-goers, including sunglasses, buckets, spades and beach balls and welcoming the first 150 partygoers with a free ice cream.

Just to add to the feel-good factor, the event will support the JSPCA, JT’s chosen charity for 2019 and we will also be running an Instagram competition on the day to win the latest beach tech.  To enter, partygoers need to upload their pool party pictures using the hashtag #JTPoolParty and the best photos will be selected to win a Boompod waterproof speaker.

Tamara O’Brien, JT ‘s Head of Customer Experience, said: “As pool party venues go, it doesn’t get better than the iconic Lido at Havre des Pas. There’s room to chill out, play and party and make the most of Jersey beach life in a safe environment. A community summer party is a great opportunity to bring people together for a bit of fun and sunshine and we look forward to welcoming 300 people to join us, so come down early to find your picnic spot and grab an ice cream!”

JT Pool Party AUG19

Party time at the pools!

There’s no better way to enjoy summer than a free pool party stacked with music, ice cream and – what every pool party needs – giant inflatables.

JT are making the most of the sunshine this August and will host a day of family fun with a party vibe at La Valette Bathing Pools on Sunday 11 August between 11am and 3pm.

The JT team will be manning the ever-popular JT Tiki Hut throughout the day giving away plenty of bio-degradable and reusable freebies for everyone who comes down, including sunglasses, buckets, spades and beach balls. They’ll even be keeping party-goers cool with a free ice cream.

No party would be complete without music, local DJ Nick Beddow will get the party into full swing with a mix of today’s popular hits and everyone’s favourite summer throwbacks making sure the party is one of this year’s biggest summer memories.

Tamara O Brien, JT’s Deputy Director in Guernsey said: “Summer staycations in Guernsey are all about getting down to the beach and our pool party is a great chance to get together with family, friends and neighbours to enjoy the weather in a fantastic and much-loved location. We are really lucky to be able to use the iconic La Valette Bathing Pools, a safe environment to swim and play under the watchful eye of the venue’s lifeguard team and a lovely place for a relaxing picnic. The bathing pools have capacity for 70 people, so please join us early to make the most of a great day out – and before the ice creams melt!”

Security Officer Marcel Le Claire, Security Product Manager, David Salisbury, and Security Consultant, John Bridge

Cyber support boost for Jersey charities

Three of JT’s senior security team have become the latest recruits to the Jersey Charitable Skills Pool (JCSP) and are calling on their industry colleagues in cyber security to join the growing number of expert volunteers offering their knowledge and advice to local charities.

The JCSP was set up earlier this year in response to the increasing need for charities, like businesses, to protect their systems and information against cyber attacks and potential data breaches.

JT’s Group Security Officer, Marcel Le Claire, Security Product Manager, David Salisbury, and Security Consultant, John Bridge, will be donating 30 hours of professional advice to local charities on a range of issues including, cyber security policy, procedures, risk assessment and testing.

Marcel said: “Charities are just as vulnerable as larger companies but very often don’t have the resources, time or finances to make the right investment to safeguard their systems and the data they hold. It can be difficult to know where to turn and hopefully by pooling our skills in this way from people across the industry, it will mean that our local charities are able to get some free expert advice that they so desperately need. We’re truly delighted to be in a position to be able to offer something back to our island.”

JCSP chairman Dave Cartwright said that he was delighted with the addition of qualified and experienced volunteers from JT: “Jersey has more than its fair share of world-class expertise in cybersecurity and communications, and we’re really encouraged by the calibre of the people who have made a time commitment to the JCSP and our community.

“Incidentally, the time commitment doesn’t have to be onerous. Any time that someone with the right skill set and knowledge can provide will make a real difference to a charity or NFP that would otherwise be struggling to find the right advice on a limited budget. The more experts and companies that commit just a few hours per year, the more resources the charities and other not-for-profits that support our community will have to draw on.”

The JCSP was founded by the Channel Islands Information Security Forum with the primary purpose of providing cybersecurity consultancy to charities, but it is hoped that the group will broaden its remit to other business areas and across the Channel Islands as a whole if the cybersecurity pilot is a success. Charities and not-for-profits can apply for time from the pool at http://www.jerseycsp.org.uk/.

JT App Silver Award

Silver success for innovative local App

JT’s free My Account customer app, the only one of its kind in the Channel Islands, has been awarded the silver award in the Best App category at the recent UK Digital Experience Awards 2019 (UKDXA) – coming second to BT’s entry and ahead of Manchester United’s football App.

The JT team led by Dominic Vye, Head of Commercial Development, attended the awards held in London on Friday 12 July. “The team were already so pleased to have been shortlisted but being awarded silver in such a competitive category which included national household names is a really fantastic achievement for both the team and our customers, who have helped us to build it,” said Dominic.

Now in its 5th year, the UK Digital Experience Awards (UKDXA) celebrate the ways in which today’s digital technology is used to enhance customer experience. The awards provide a platform for organisations and individuals to celebrate the partnerships they have formed and be rewarded for their digital innovation and customer-centric culture.

The JT My Account App was built locally, in-house, by JT’s team of software developers working together with Hollis Consulting. The App‘s success is thanks to a collaboration with JT’s own customers who provided the feedback that initiated the idea and continued to help via research panels and surveys throughout the development process. The result of working together with JT’s own customers is an App which provides a way for them to manage their services and view their bills on mobile devices, giving them the freedom and flexibility to monitor and control their account, when and where they need to. JT’s App has now been downloaded over 40,000 times with over 32% of JT customers now actively using it daily.

JT customers continue to play a leading role in the evolution and improvement of the App design and functionality, ensuring new trends and needs are considered. The App now includes live chat which allows customers to interact directly with the JT team and contact them to resolve queries faster than ever before. The simple and easy-to-use App has resulted in customer bill queries reducing by over 50% and has also had a positive contribution to JT’s commitment to the environment by reducing the need for paper bills by 62%.

“The interaction we have with our customers remains hugely important to the success of the JT My Account App, without them this would not have been possible. Being recognised by DXA is a testament to the relationship our teams have developed with our customers, so a big thank you to them for their continued support,” said Dominic.

JT Official Tech Partner of the Super League Triathlon

JT puts the tech power behind RBC Super League Triathlon, Jersey for a third year

JT will power the 2019 RBC Super League Triathlon (SLT) in Jersey, returning as the Official Technology Partner for a third year.

Jersey will once again host the opening weekend of the Championship Series on the 28 – 29 September. Building on the huge success of previous years, JT will provide technical support, mobile communications and full-fibre internet access to the international broadcast team and race organisers.

The Island is due to welcome hundreds of competitors and spectators eager for a weekend of intense competition. The action will be live-streamed around the globe, showcasing both the sporting achievements and Jersey as an island, to a worldwide audience, expected to surpass last year’s figure of 375 million viewers across a 48-hour period thanks to the speed and capacity of Jersey’s full-fibre network.

Returning to Jersey for a third consecutive year, organisers are on track with their five-year plan to make the event a permanent fixture on the Island’s events calendar. Whether you race, spectate or just soak in the atmosphere, organisers are encouraging Islanders to get behind the action and be a part of a legacy in the making.

Daragh McDermott, Director of Corporate Affairs at JT, said: “We are delighted to support such a fantastic event, one that showcases Jersey and the community at its absolute best and are excited to see the Island come to life with Super League Triathlon once again. At the 2018 event, Jersey celebrated the completion of our 100 per cent full-fibre network as a world first and the return of the SLT reminds us all that, in more ways than one Jersey is also in a league of its own.”

Michael D’Hulst, Co-founder and CEO of SLT said: “From the huge success of the past two years, we are thrilled to return to Jersey in 2019 and we’d like to thank JT for their continued support at this multi-national event. With the help of JT’s real can-do attitude and impressive world leading connectivity we look forward to bringing this fantastic island to the attention of millions of people around the world once again.”

During the event, more than 50 world-leading triathletes will compete for the prestigious Super League Triathlon crown, and local individuals are invited to take part in the Age Group and Corporate Team Enduro races as well as the RBC Race for the Kids.

To find out more about Super League Triathlon, visit superleaguetriathlon.com

Appy achievement for JT

JT’s My Account app is in the running for one of this year’s top digital awards, having shortlisted in the Best App category in the UK Digital Experience Awards 2019 (UKDXA).

Judged by a panel of independent international business professionals, against a strict criteria endorsed by Cranfield School of Management, the awards recognise how leading-edge technology and solutions can improve customer’s experience.

The ‘JT My Account’ free app was built locally in-house, by JT’s team of software developers following customer insight gained from focus groups and from JT’s customer insight panel. From this JT identified an opportunity and demand for a unique app which would provide JT customers with a way of managing their services and viewing their bills on mobile devices giving them the freedom and flexibility to monitor, track and control their usage on the go, when and where they needed to.

The aim is to take complex billing information, including a large range of pricing packages in a simple and easy-to-use way – designed and built in a highly scalable and responsive way to ensure customers can use it securely.

The app, which is the only one of its kind in the Channel Islands, allows JT customers to personalise their accounts, set up a roaming ‘bolt on,’ and even create data usage alerts to give them access to real-time information.  The ability to tailor services, add value options and stay in control means JT’s customers are aware of usage and if needed can change services to suit their situation wherever they are. The free app has been downloaded over 40,000 times with over 55% of JT customers now using it daily. Since its launch in 2015 the design and functionality has grown significantly, thanks to customer feedback and new technology it now includes a ‘live chat’ facility which lets customers interact directly with the JT team to resolve queries faster than ever before and even log faults.

Dominic Vye, Head of Commercial Development, Customer Management and Digital Services at JT commented: “The team and I are so pleased to have our app shortlisted for this prestigious award, putting us side by side with many leading tech companies across the UK. Since the deployment of high-speed networks, mobile and internet usage has massively increased, and customers want a quick, easy and reliable way to manage their services. This shortlist is testament to great teamwork between our customers and our development team and encourages us to continue to invest in similar services as part of JT’s ‘digital first’ policy of tech innovation. With a single aim of helping our customers access JT’s products in the easiest way, when where and how they want to.”

Ends

Notes to editors

For more information please contact Anna Thorne at Direct Input on 01534 735253 or at anna@directinput.je

JT Living Wage Employer

JT accredited as living wage employer

Caritas Jersey has recognised JT’s commitment as a living wage employer with the presentation of a plaque at the company’s Forum headquarters.

JT is Jersey’s first large-scale commercial organisation to become a Living Wage Employer, ensuring that all its employees in the Channel Islands and around the globe are paid a fair wage for their work.

In Jersey JT employs over 400 people, and over 600 worldwide. The company’s pledge to provide access to a fair wage across its jurisdictions has been welcomed by Caritas Executive Director John Scally. “JT has set a great example as a large organisation which fully understands the value of its employees and is committed to working with the community to help eradicate poverty in Jersey. The living wage is a two-way street, supporting the community and supporting better business practice. Having valued and respected employees mean that businesses benefit from lower absenteeism, lower turnover and better service from their teams,” said Mr Scally.

The government’s minimum wage rate is separate to the living wage which is an hourly rate calculated by the Living Wage Foundation to cover the basic essentials of living, like housing, food and transport and the aim of the Caritas campaign is to raise people out of poverty by working with local employers.

JT Group HR Director, Nicola Reeves, said: “JT prides itself on being a responsible employer, we have supported Caritas since the Living Wage was formed and this recognition is our step to ensuring that people who live and work in Jersey have access to a wage which covers their basic needs, starting with our own people. We really hope that other Jersey employers across all industries recognise the worth of this campaign and more importantly the value and welfare of their employees which in turn will benefit our community as a whole.”

Today, over 2,500 employers throughout the UK and the Channel Islands display the Living Wage Employers Mark. In April 2019 Caritas announced a living wage rate for Jersey of £10.55.

Companies wanting to know more about becoming a living wage employer can find out more on the Caritas Jersey Living Wage Project website.

Ends

Notes to editors

For more information please contact Anna Thorne at Direct Input on 01534 735253 or at anna@directinput.je