About JT
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Jersey Landline issue

We would like to apologise once again to all customers who were affected by service problems with the Jersey Landline issue on 27th December and then on 30 December. Thank you for your patience and support. The network is normally extremely robust, but we fully understand that is cold comfort when there is a problem.

The two incidents were unrelated technical issues. We will now undertake a full investigation to isolate the exact root cause of each one so that we can make sure it isn’t repeated. Needless, to say we will be monitoring the network very closely indeed over the coming days.

Given the timing over the holiday period, the fact we had two problems close together, and that they collectively affected the majority of our customers in some way, we will be offering compensation in line with our customer promise. Compensation will be seen in our customer’s January bills. This will take the form of a week’s free landline rental . And for broadband customers, a waiver on charges for data use in excess of broadband bundles in January.

We take our responsibility as one of Jersey’s core infrastructure providers very seriously indeed. We would like to reassure our customers that problems are rare. But if something happens we have careful plans in place to deal with it as quickly as possible. We always aim to get back to normal as soon as we can. Part of our protocol includes notifying the emergency services as the Health and Social Services community alarms used by some customers are affected by loss of landline service. We have been working pro-actively with all Emergency Services to continually improve the services.

JT Supports JSPCA
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The JSPCA to get a helping hand from team JT in 2019

Following our public appeal for support, JT has chosen the JSPCA as its charity of the year in 2019. JT will be encouraging staff to support the charity with events. As well as corporate and personal fund-raising.

 

Earlier this year we took steps to engage the public to support us. Thus, ensuring that both the charity and Animals’ Shelter would be able to continue providing services for the Jersey community for many years to come.

 

Kevin Keen, the JSPCA’s volunteer Chief Executive Officer said: “To end the year with positive news is great for everyone involved. We are really pleased that our campaign has resulted in JT choosing us as the beneficiary of their annual fund-raising. Their support will help raise awareness of the services we provide and generate funds.”

 

A Popular Choice

Christophe Chateau, JT Group Head of Culture and Staff Engagement, said: “The JSPCA were an obvious and popular choice for us as our 2019 charity of the year. So many of us will have had contact with the Animals’ Shelter over the years. We know just how vital their services are for the Island’s sick, injured or homeless and lost pets. Without their presence, a much-needed service would disappear from our community. We know that our people at JT will get behind the efforts of the charity t. Thus, we hope to help fund the shelter in the same enthusiastic way that they have thrown their support behind many local charities and initiatives by fundraising and volunteering for decades. We are very hands-on and passionate about our community.

 

“As a locally-owned company, we’d also love to see other Jersey companies take up the opportunity to choose the JSPCA as their focus for fund-raising. Especially, in 2019  but also beyond. Therefore, we can continue to have a Shelter and service to be proud of.”

 

As well as encouraging corporate sponsorship and funding the charity has reached out directly to Islanders. This is in the hope of supporting them through ongoing donations and fundraising. For more information about fundraising for the JSPCA go to our Support Us page.

jt-fastest-mobile-network-ookla-award
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JT’s mobile networks confirmed as fastest in the Channel Islands

Analysis by Ookla® of Speedtest Intelligence® has confirmed that JT customers enjoy the fastest mobile network and data speeds in both Guernsey and Jersey*.

Results from all mobile networks in the Channel Islands were analysed by Ookla, the global leader in fixed broadband and mobile network testing applications, data and analysis between April and September this year.

Those tests, which are carried out by islanders themselves, confirm that JT has the fastest mobile networks.

Ookla’s results are also widely trusted by regulators, trade groups and analysts. Hence, they are used by virtually every major mobile carrier and internet service provider in the world.  Everyday ten million tests are actively initiated. With over 20 billion completed to date.

JT's Networks are the quickest

Daragh McDermott JT, said: “Our customers regularly tell us that they enjoy the speed of our 4G networks in Jersey and Guernsey. So, these test results from Ookla provide the research data to confirm their feedback. JT’s networks are the quickest.

“We’re really pleased to have that confirmed, for the third year running, by Ookla. It's clearly good news for our customers, and testament to the hard work of JT’s engineering teams. They are responsible for building and maintaining the best possible mobile networks.

“So, we see it as our responsibility to deliver the best connectivity that we can for Channel Islanders. We have demonstrated that through our fibre broadband networks, our 4G networks. Also with the announcement that we will install 5G (subject to the necessary radio spectrum being allocated) in 2019.

“Our aim is to make the islands one of the best-connected places in the world. Therefore, this recognition from Ookla confirms that work is paying off.”

“With millions of tests taken using Speedtest every day, Ookla has developed a comprehensive view of worldwide internet performance. So it is our pleasure to recognize JT as the Fastest Mobile Network in Guernsey & Jersey based on our rigorous analysis. Consequently, this award is a testament to JT’s exceptional performance, as experienced by JT's customers, in Q2 and Q3”. Jamie Steven, Executive Vice President at Ookla.

To view the results, visit www.speedtest.net/awards/jt/ 

jt-ookla-fastest-mobile-network

*Based on Ookla speed test results Q2-Q3 2018 https://www.speedtest.net/awards/mobile/

5G Mobile Network
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Major deal signed to bring 5G to the Channel Islands

Just 4 years on from the successful deployment of its 4G network JT is again partnering with ZTE to create a new 5G mobile network for our Islands. The deal was signed on Tuesday in Shenzhen, China, during an official Jersey trade delegation to further develop the Islands’ business links with Asia.

Now contracts are signed, JT will begin work with ZTE on this new network. Aiming to launch a test service during 2019, subject to CICRA licensing spectrum. Whilst the 5G standard is not complete yet, JT aims to roll out incremental improvements as standards solidify and expects to offer a Channel Island wide service by 2021.

5G enables download speeds up to 10x faster than today’s speeds, together with the ability to connect many more devices. In time it will play a key part in supporting our Islands’ role as an Internet of Things ‘Digital Sandbox’. JT forecast that, in addition to thousands of IoT devices, by 2023 10% of Islanders will have 5G enabled devices.

The Best 5G Service in the World

Graeme Millar, JT CEO said: “Our goal is to build the best networks we possibly can for islanders to enjoy. We aspire to build on our island’s world beating fibre network and now offer Channel Islanders the best 5G service in the world.  Our role is to support our customers, providing them the technology to do whatever they want. By building these information super highways we make this possible.

ZTE are the ideal partner, who’ve supported us already with our 4G network. We know customers appreciate its speed and quality. Indeed, our ZTE 4G network has been ranked as the fastest in the CI by global assessor Ookla for the last three years running. We expect more of the same from our Islands’ new 5G network.

We’re committed to ensuring customers continue to enjoy the best connectivity in the world by both wire and air. The journey moving from 4G to 5G will be similar to the revolution from copper to fibre. Whilst it will be a complex project involving the complete upgrade of our mobile network, new customer handsets and other changes, we believe we are ideally placed to help our customers experience the benefits this technology offers.

It was an honour to sign this deal during a formal trade delegation visit to China. We were also able to support Jersey in developing business in Asia. So, I am proud to give voice to our Islands on the world stage. Therefore, we firmly believe the Channel Islands can hold their own in terms of connectivity against any country in the world. Thank you to Channel Islanders for supporting the development of our advanced networks and services.”

Kenneth Cao, Managing Director ZTE UK commented: “This is a key milestone for both ZTE and JT to start the journey of 5G. 5G is an enabler for technology innovation and digital transformation. At ZTE we aim to be a world leader in 5G solution development. Through our 4G partnership, ZTE are determined to provide the best possible 5G solution and service to the Channel Islands. ‘

Issued by James Filleul at Direct Input. Telephone 01534 735253 or email james@directinput.je for more information.  To find out more about 5G visit www.jtglobal.com/5G and to find out more about Ookla’s global speed test rankings visit www.jtglobal.com/fastestnetwork.

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In Photos: Graeme Millar CEO JT Group. Daragh McDermott Corporate Affairs Director JT Group. Kenneth Cao, Managing Director ZTE UK.  Dr Han Gang, Vice-President ZTE Corporation.

 

 

institute-of-directors
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Institute of Directors seminar sponsored by JT

6 November 2018

The first JT-sponsored Institute of Directors Winter Seminar of the series is set to provide a fascinating insight into the benefits and risks of new technology.  Particularly in relation to the advancement of boards. The seminar, titled The Shape of Things to Come will be held at the Old Government House on Friday 16 November at 12.15 pm.

Panellists will include Emma Bailey, the GFSC’s Director of the Authorisations and Innovation Division; Wayne Atkinson, Partner at Collas Crill; Susie Crowder, Non-Executive Chairman at Nexus Technology Ltd and CEO of Bright Futures LBG, and Matt Thornton, co-founder of Guernsey-based tech start-up, Cortex Technologies.

Innovations to the Marketplace

Iain Beresford, organiser of the JT-sponsored Winter Seminar series, said: “There’s no doubt that innovation and technological disruption is affecting every business, every industry and every economy. This includes Guernsey. It can be a powerful and opportunist force for driving business and economic growth and performance. But it also presents significant risks to some companies.

“So, there is no question that, by their very nature, technological disruption and innovation provide significant challenges to regulators and policymakers. However, they can they also create an environment to cultivate and promote innovation, and potentially deliver innovations to the marketplace. This in a way in which they could not have developed on their own? Hence, in this seminar we’ll be looking to explore these ideas and understand their implications.

Tamara O’Brien, Deputy Managing Director of JT Guernsey, said: “We’re really pleased to continue our long-standing support of these topical lunchtime events in partnership with the IoD. As an enabler of new technology ourselves, through our mobile and broadband networks, we’re very aware of the benefits. But also aware of the challenges that innovation brings. So, one of the best ways to manage disruption is to discuss it openly and honestly.  Therefore, these important seminars allow our business community to do. It promises to be a fascinating event with debate stimulated from an informed expert panel.”

DOWNLOAD PRESS RELEASE HERE

jt-digital-jersey-awards
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Jersey’s First Techawards Winners Announced

19th October 2018

An exciting new awards ceremony honoured Jersey’s digital best last night. Digital Jersey is proud to announce that the 2018 Jersey TechAwards winners are as follows.

2018 TechAwards Winners:

  • Digital Company of the Year – JT
  • Start-Up of the Year, Digital – Pinpoint
  • Best Use of Technology in Education – Beaulieu Convent School
  •  Technology Project of the Year – States of Jersey, Concerto asset management
  •  Digital Creative Project of the Year – Flux
  •  Technology Student of the Year – Adam Le Tarouilly
  •  Technology Teacher of the Year – Rory Steel
  •  Digital Growth Business of the Year – JT
  •  Leader of the Year, Digital – Damon Eastwood, Switch Digital
  •  Digital Team of the Year – Race Nation

A judging panel comprising representatives from both the private and public sectors on and off the Island chose ten winners. All of whom have a broad interest in, and understanding of the digital sector.

The event took place in the Chart Room at Castle Quay. The host for the inaugural event financial writer, technology advocate and acclaimed British comedian, Dominic Frisby presented the awards.

Jersey’s Digital Best

Tony Moretta, CEO of Digital Jersey, said ‘We are so thrilled to see Jersey’s digital best celebrated in this way. We had so many excellent and vastly diverse entries for these awards, testament to the fantastic work being done around the island to grow our digital industry. Huge congratulations go to our first ever Jersey TechAwards winners. All of whom really stand out as exceptional contributors to our industry.’

The Jersey TechAwards, organised by Digital Jersey, in association with the Jersey section of BCS (the International section of the Chartered Institute for IT) and sponsored by Prosperity 24/7, was established to showcase key aspects of the digital sector including the Internet of Things, Digital Health and FinTech.

David Cartwright, chairman of BCS Jersey, said “So, an exciting evening saw ten extremely worthy winners take home awards that acknowledge their excellence and their contribution to the technology industry in Jersey. One must also acknowledge the others on the shortlist. We had dozens of very strong entries but, of course, not everyone can win an award. With the Tech Awards the intention was to make it an annual event, and I hope next years will be both stronger and more plentiful”.

Digital Transformation

Chris Clark, CEO of Prosperity 24/7, said to be able to sponsor the inaugural awards was an honour. So, as we all know, technology is pervasive and is the life blood of Industry in Jersey. Therefore, seeing this recognised last night amongst 250 peers, creates an indelible mark in the memories of all who attended. The positive energy and ground swell regarding the potential for digital transformation to support productivity and innovation across our economy is an accolade that Digital Jersey should also take pride in, as they act as the focus point for us all to support, enabling the Digital economy to continue to grow and prosper.

Jersey TechAwards marked the culmination of Jersey Tech Week.  An event dedicated to the digital sector.  Featuring keynote convention speakers with topics ranging from AI to blockchain; smart homes and cyber security, and which also saw the launch of the Island’s first Internet of Things hub: DJX.

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Beach clean 2018
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Team JT and Super League Triathletes join together to keep our Island clean

Islanders of all ages are invited to join volunteers from JT and professional athletes of the Super League Triathlon to help with the  JT Beach Clean at West Park before the world-class actions gets underway.

The big JT Beach Clean will take place on Thursday 27 September from 3.30 pm. It is organised by JT in association with Little Feet Environmental and Jersey Marine Conservation, JT’s chosen charities for 2018. A team of volunteers from across all business areas of JT will be taking part. They hope Islanders of all ages will join them to help ready the area for world-wide attention.

Team JT and Super League Triathletes join together

Eight athletes who will be competing in the Super League Triathlon that weekend (29/30 September) will also be joining in. This is a great opportunity for the public to meet the professionals before their attention turns to the high-speed competition around the Harbour and Waterfront.

Christophe Chateau, JT’s Head of Culture & Employee Engagement, said: “We’d like as many people as possible to come down to the area in front of La Frégate Café for 3.30 pm, or as soon as you can after the schools finish. The eyes of the world will be on that part of Jersey in the following days. So, we want to make sure Jersey is looking its very best. It should be a great community event, with the charities, athletes, team JT and the people of Jersey taking part.”

As the official Technology Partner of Super League Triathlon, JT is actively involved over the weekend. This includes running the free JT Fan Zone – an area above the Waterfront car park which will include live music, food and drink, children’s activities and a ‘tech zone’ for adults and children alike to test their sporting prowess in a Virtual Reality world.

Michael D’Hulst, CEO and co-founder of Super League Triathlon, said: “At Super League Triathlon, we are passionate about being a sustainable company and reducing our impact on the world. Our athletes share this passion as they are out in nature training for so much of the year. We will be reducing the use of plastic as much as possible across the RBC Super League Jersey event, helped by JT. Come along to the JT Beach Clean and join our athletes to keeping Jersey and our oceans clean.”

The clean will be led and coordinated by Little Feet Environmental and Jersey Marine Conservation. It should last around two hours. Although the more people who turn up, the quicker the clean will be.

ENDS

Issued by Julien Morel at Direct Input. Telephone 01534 735253 or email julien@directinput.je for more information.

National Coding Week
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Inclusivity and innovation, key for Fifth National Coding Week

Digital excellence, innovation and inclusivity will be at the heart of the fifth National Coding Week, sponsored by JT.

This year’s National Coding Week (NCW) takes place 17 – 23 September. It will offer a full programme of events in both Jersey and Guernsey to encourage interest in learning digital skills and provide hubs of activity that highlight inclusivity, social contribution and innovation.

Jersey-based NCW Head of Strategy Jonathan Channing said that the 2018 programme of events demonstrates the relevance of digital knowledge in all sectors of our community.

Opportunities presented by new technologies

The week kicks off with a JT hosted launch event at the Digital Hub on 17 September.  This will look at the opportunities presented by new technologies and will also help people understand how to protect themselves from online threats. At the event the NCW team will also demonstrate an augmented reality T-shirt and app. The T-shirt uses computer generated content to show the inside of the human body.

“The events we have lined up this year are a genuinely exciting mix. They really do show the scope of digital innovation. They show the ways in which it is now embedded in so many areas of our lives. There are a range of events in both Jersey and Guernsey that will showcase the extent of digital innovation within our communities. There will also be many opportunities to join digital networking and leadership events in both islands,” said Mr Channing.

Mr Channing said that he was delighted that NCW’s work had recently been endorsed by the National Cyber Security Centre. This provides advice for the public and private sector in how to avoid computer security threats. Therefore, they help to make people aware of the need to be secure online and looking for ways to balance this with accessibility.

Safer Code Means a Safer UK

Dr Ian Levy, Technical Director for the National Cyber Security Centre said: “National Coding Week is a great reason to try your hand at coding but take the time to learn about writing secure code as well. It’s even more fun! This week, whether you’re a beginner or pro, I challenge you to learn one new technique to make your code safer. Safer code means a safer UK.”

Jersey Library and Digital Jersey will be the centres of activity in Jersey. Whereas, Digital Greenhouse plays host to a variety of events in Guernsey throughout the week.

Accessible Techonlogy

Tamara O’Brien, JT’s Head of Customer Experience, said: “It’s inspiring to see how National Coding Week has continued to grow. This is down to the passion and energy of the organisers and their commitment to promoting digital learning and skills for people of all ages and abilities. We have been involved for 5 years providing sponsorship. One of the reasons that we’re very happy to support NCW is because it is centred around the concept of accessible technology. Therefore, helping people in our communities to adapt to new changes in the digital world. Their events are inclusive and open to all provided in relaxed environment which I’ve seen first-hand the benefits of.  They help people of all ages grow in confidence and adapt to the opportunities of the digital world.”

NCW was the brainchild of Islanders Richard Rolfe and Jordan Love. Over the past five years, it has spread globally with events now being held as far away as the US and Australia.

Guides which explain how to get involved in NCW, case studies and the full programme of events are available on the NCW website https://codingweek.org

ENDS

Notes to editors

For further information please contact Julien Morel at Direct Input on +44 (0)1534 735253 or at julien@directinput.je

JT event launches National Coding Week, with a free lunchtime event: Opportunities and Threats in our Digital World.
Register for the event here.

Jersey events – https://codingweek.org/national-coding-week-2018-list-of-events-jersey/

Guernsey events – https://codingweek.org/national-coding-week-2018-list-of-events-guernsey/

@CodingWeek #NationalCodingWeek

JT - Proud Tech Sponsors of Super League Triathlon
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Virtual Reality Tech Zone takes Islanders to another dimension at Super League Triathlon

A free ‘Virtual Reality Tech Zone’ – including VR headsets for children, mixed-reality gaming and a triathlon experience that allows you to take on the professionals – will form part of the new JT Fan Zone at next month’s RBC Super League Jersey event.

JT – the official Technology Partner of RBC Super League Jersey – is expanding its support this year. They’ve introduced a selection of free for all entertainment, food and games to the world-class event. Team Gravity, a virtual reality eSports team which JT also sponsors – will run the new JT Tech Zone. Having just returned from competing in the VR League World Finals in San Jose, they bring another world class experience to the weekend of fun and sport.

The JT Fan Zone will be based above the Waterfront car park over the weekend of 28 – 30 September. It will also include a stage packed with Jersey talent playing free music throughout the week, healthy food served by local caterers and an activity-filled Kids Zone.

The Power of VR

Tim McGuinness, founder of Team Gravity and Virtex Studios, a company which is the leading provider of Virtual and Augmented Reality services in the Channel Islands, said: “We’re really excited about sharing the possibilities of VR in the JT Tech Zone. I’m looking forward to the community getting involved.

“Both VR and AR are growing rapidly. It is now also a very real concept in the Channel Islands thanks to the completion of JT’s full-fibre network in Jersey. Being part of the first professional VR eSports organisation in the world, Team Gravity is leading the way in a rapidly expanding industry. We can now go further thanks to JT. We would like to invite all islanders to pop by and discover the power of VR for themselves, for free, next month.”

Michal D’Hulst, co-founder and CEO of SLT, said: “The vision of Super League Triathlon is to provide fans with a world-class event experience. This VR immersion at JT’s exciting new Fan Zone will give the fans in Jersey the opportunity to get closer to the action than ever before.”

An Entertaining Weekend of Sport, Music and Fun

Graeme Millar, Chief Executive Officer of JT, said: “We are looking forward to the RBC Super League Jersey event for its second year. We are proud to provide and support them with world-class technology to power this important event for our island. It’s also the ideal place to celebrate the Island reaching 100% of broadband customers now connected to our full-fibre network. So, it’s fitting that we offer islanders a taste of what is now possible thanks to our network. Team Gravity is providing that, giving an exciting addition to what already promises to be an entertaining weekend of sport, music and fun for the whole family.

“The newly created JT Fan Zone this year, will further ensure the weekend has something for everyone. There’s plenty to see and do between the sporting action. It’s a great initiative for the island and will help bring islanders, athletes and the latest technology together in one place.”

ENDS

Issued by Julien Morel at Direct Input. Telephone 01534 735253 or email julien@directinput.je for more information.

To find out more about what’s happening in the JT Fan Zone, visit our jtglobal.com/superleague.

About Super League Triathlon

Super League Triathlon (SLT) is the pinnacle of the sport on the world’s stage. It delivers game-changing formats and mixes up long and short course athletes. In a series of fast-paced events with unpredictable outcomes this culminates in the crowning of the best and most versatile male and female triathletes in the world.

Over the course of the season, the top 50 (25 male and 25 female) triathletes from around the world battle it out for the crown.  The title of the best all-round triathlete. There are three means by which these 50 top athletes qualify for the Championship Series. These are equally split between male and female competitors. Firstly, automatic qualification from the previous SLT season (20 places). Secondly, a wildcard qualification (10 places at one given time). And finally ‘Golden Ticket’ success at the SLT Qualifiers in Poznan and Penticton (20 places). Pros from all over the world can race to be in with a chance to qualify for the main Championship events.

Worldwide Events

The league travels to some of the world’s most spectacular racing destinations throughout the season. Poznan (29 June-01 July) (Q)*, Penticton (17-19 August) (Q), Jersey (29-30 September) (C)**, Malta (27-28 October) , Mallorca (3-4 November) (C), Singapore (23-24 February 2019) and Australia (23-24 March 2019) (C).

With highly addictive content, sports fans across the globe will have unprecedented access to the races. Also they will be treated to behind the scenes content and memorable fan experiences. Whether watching from home or at one of the awe-inspiring SLT locations, the rivalries and battles for the top spots will leave fans thoroughly entertained from start to finish.

Super League Triathlon races are focused on attracting a new generation of audiences. It aims to foster and inspire future champions, promoting a healthy lifestyle for the wider community.

To find out more about Super League Triathlon, visit superleaguetriathlon.com.

*Qualifier event
**Championship event

Tim McGuinness is the founder and CEO of Virtex Studios, a local start-up specialising in virtual and augmented reality services. Currently based at 18-20 Dumaresq Street, the company is focused on utilising these new technologies. They encourage growth and development across many sectors.

“Opening your eyes, challenging your mind, and making the impossible, reality.”
– Virtex Studios

Click here for more information about Team Gravity and here for more information about Virtex Studios.

Katie Corbett
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JT recognised as Best Communication Solutions Company in Channel Islands

The ‘Best Communication Solutions Company in the Channel Islands’ has been named as JT at the 2018 UK Enterprise Awards, which focuses on the ‘SME’ sector.

Small to medium-sized enterprises constitute the vast majority of local businesses and are the engine of the Channel Island economy. JT’s Business Sales team supports this crucial sector and is a trusted partner for thousands of businesses across the islands.

 SME News Magazine

SME News Magazine organised the UK Enterprise Awards. This is  the UK’s biggest selling publication in the SME sector. JT has been recognised for the breadth of its offering, the positive impact it has in the Jersey and Guernsey communities and its recently completed ground-breaking full-fibre network.

A combination of votes gathered from a network of respected industry partners, peers and SME News’ own rigorous in-house research crowned JT the winners. JT’s performance over the past 12 months, its innovation and way of working, and its position in the market were all assessed.

Working Together to find the Best Solutions

Katie Corbett, JT’s Enterprise and Business Services Director, said: “This welcome recognition is down to the great work of everyone at JT. But also, particularly our pan-island SME team. Consequently, I’d like to thank them for their efforts. We are trusted partners of our clients, working with them to find the best solutions. Focusing on strategy and best working practices as well as technology. JT as the only locally owned telecoms company in the Channel Islands, and so has a genuine desire to play a part in the success of local SMEs.

“We’re proud to give them the tools to grow and develop their business. This year JT has connected the last broadband customer to our full-fibre network in Jersey. So, this means that locally SMEs can benefit from world-leading download and upload speeds. JT allows them to take full advantage of the internet, creating more efficient and cost effective ways of working. The technology we provide is changing the way we all do business. It is fantastic for JT and our SME team to have this international recognition.”

ENDS

Issued by Julien Morel at Direct Input. Telephone 01534 735253 or email julien@directinput.je for more information.